The document provides an agenda and script for United Way of Greater Knoxville's 2014 Annual Recognition Luncheon. It summarizes the organization's accomplishments in 2013, recognizes volunteers, and looks ahead. Key points include exceeding their 2013 fundraising goal of $12 million, thanking campaign chair Bob Kesling and other volunteers, recognizing long-time employee Cheryl Hair, and a speech from guest Cynthia Gibson on the organization's community partnerships and competitive grant-making process.