Trust CSM’s Managed Services Team to run your network and help desk, and get back to work doing what you do best – building initiatives that create corporate value. the Northeast’s Premiere Managed Service Provider, our World Class NOCs and Help Desk provide 24×7 monitoring and management of servers, network, applications and desktops, relieving you of the 24×7 network IT Services management headaches that keep you up nights. CSM’s Managed IT Services model can give you the peace of mind you need to focus on your business.

1. Computer Systems & Methods | info@csm-corp.com
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Computer Systems and Meth
Trusted IT Outsourcing Since 1984
"The staff at CSM continually
exceeds our expectations
which in turn has greatly helped
the Township raise the bar for
providing the necessary computer,
server and network uptime
to match the needs of our staff."
John Hitchcock
Systems Administrator
Township of Branchburg, NJ
Free IT Assessment - 1-800-434-2726
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We’ve Been the Managed Service Provider of Choice For NJ, NY, CT and the Philadelphia Area since 1984
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Who Who Can you Count on for 24/7 Managed Services?
Trust CSM’s Managed Services Team to run your network and help desk, and get back to work doing what you
do best – building initiatives that create corporate value. the Northeast’s Premiere Managed Service Provider,
our World Class NOCs and Help Desk provide 24×7 monitoring and management of servers, network,
applications and desktops, relieving you of the 24×7 network IT Services management headaches that keep you
up nights. CSM’s Managed IT Services model can give you the peace of mind you need to focus on your
business.
Unparalleled 24×7 Support



Network Operation
North American Help
Guaranteed Onsite
Centers
Desk
Support
ITIL and ISO 20000 Compliant Our
fully redundant 24/7 NOCs set the
standard for Remote IT Support. Our
technicians are the best in the
business, and are hand picked for
their technology skills and
commitment to excellence. We’ve
combined the processes we’ve
developed as the Top Managed
Service Providers with the world’s
best Managed Service Provider
Software to deliver the industry’s
best Managed Services.
Your Support Never Goes Offshore
Our 24/7 Help Desk delivers the
finest end-user support available
anywhere. Our technicians are
heavily screened, selected, and
trained for both their technical skills
as well as their communications
skills. Communications are never a
problem. All of our IT Consultants
speak outstanding English as a first
language and are totally committed
to delivering a great end-user
experience.
4 Hours or Less – Guaranteed
Sometimes systems can’t be fixed
remotely, and your business can’t
wait for days or weeks for your IT
Support Technician to get to your
location and fix our issue. Our team
of certified technicians will be at
your location within 4 hours, or we
pay you. When your business is on
the line, Computer Systems and
Methods always delivers Onsite IT
Support when you need it most.
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Why Choose CSM
as Your Managed Services Provider?
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2. Why Choose CSM as Your Managed Services Provider?
Over 30 Years of Experience
Cut Your IT Expenses by 30% or More
Unbeatable Service Level Guarantees
Dramatically Improve Employee Productivity
Unparalleled Accountability
True 24x7 Support
Relentless IT Support
IT Cost Control and Predictability
Unmatched Flexibility
Focus on Your Business - We'll Handle the Rest
100% Risk Free Trials on our Managed Services
How do you know that we stand behind our service? We provide a 6 Month Risk Free Trial! Make us your Managed
Service Provider, and the burden is on us to deliver. For the first 6 months of service, you can terminate your service
agreement at any point, without penalty. To show we mean business, we will even give you a 100% Refund of your Setup
charge. Managed Services Guarantees don’t get any better.
Custom Managed Services Plans for Your Unique Business
CSM’s Managed Services Model is not an “All or Nothing” Proposition. CSM has designed our plans with the flexibility to meet your business
demands. Our services can be bundled as a full service IT Outsourcing engagement or services can be delivered A-La-Carte to supplement
your current IT Staff. If you are looking for Managed Service Providers to handle all of your IT Services needs, help is only a phone call away.
We’ve earned our spurs as the Northeast’s Top Managed Services Provider.
We appreciate how hard it can be to find Managed Services Providers, so here’s how we’ve made IT easy and risk free…
1.
You contact us, letting us know what you need.
2. We’ll meet with you to discuss your business requirements and give you a customized quote for your Managed Services Plan.
3. We provide you with a Managed Services Proposal including our unbeatable Service Level Agreements (SLAs) in writing. If we fail to meet
them, we pay you.
4. We start you on a 6 Month Risk Free Trial. If we aren’t exceeding your expectations, you can cancel, and we’ll give you a 100% Refund of
your setup fee – no questions, no conditions, and no small print.
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CSM's Value Proposition
CSM's Locations
Computer Systems and Methods has
CSM Headquarters
been the Northeast's premiere
Information Technology Solutions
Provider since 1984. The key to our
success is that we are experts at
operational efficiencies and mitigate
risk. Our proven methodologies have
CSM for over 15 years to
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manage and completely take
full responsibility for our
complete local and wide
CSM New York City
creating infrastructure solutions that
reduce their operating costs, increase
Free IT Assessment
100% Risk Free Trials
(800)434-2726
"We have contracted with
15 Maple Street
Somerville NJ 08876
1-908-725-1373
gaining a deep understanding of our
customers business drivers, and
Testimonials
Email
area network and we have a
remarkable 99% operational
350 West 42nd Street
New York NY 10036
1-800-434-2726
uptime."
been developed over 30 years helping
Frank Criscola, President
the world's most demanding
Phone
Crisdel Group Inc
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organizations solve their most difficult
technology challenges.
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3. organizations solve their most difficult
technology challenges.
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