Bryan Gan is a successful entrepreneur from Malaysia who founded OctoApp and represented Malaysia in Silicon Valley. He teaches a 5-step Facebook marketing formula that includes understanding your business, creating an engaging Facebook page, running targeted Facebook ads, optimizing campaigns, and increasing engagement. The method focuses on discovering customer needs, building credibility, delivering value, and making irresistible offers to attract fans and drive sales through the world's largest social network.
2. ∗ Bryan Gan C.D.
∗ from Penang, Malaysia
Graduating from a well‐known local Chinese medium
Chung Ling High School, Bryan obtained an honor
degree in Computer Science from Universiti Science
of Malaysia (USM), Penang in 2002.
∗ Pengasas OctoApp salah seorang wakil malaysia ke
Silicon Valley
Siapa Bryan Gan
8. ∗ Menjual produk
∗ Kebebasan r&D
∗ Control Quality
∗ Kreatif dan Innovative
∗ Own Packaging
∗ Positioning‐target customer ,distribution chanel
∗ Pricing
∗ Premium
∗ Non Premium
JENIS PERNIAGAAN DAN KELEBIHAN
9. ∗ Menjual Servis
∗ Margin Tinggi hanya kos operasi
∗ Sentiasa improve perkhidmatan
∗ Jual Produk/Servis Orang lain
∗ Senang start
∗ Banyak pilihan
JENIS PERNIAGAAN DAN KELEBIHAN
10. ∗ Continue R&D
∗ Asas Produk paling kukuh
∗ Listen Customer Feedback
∗ Identify Market potential
∗ Focus Customer Service
∗ Product Packaging
∗ Promotional Campaign lebih Kerap‐ Konsisten Ads
∗ Pilih Niche
∗ Produce Excellent result‐ Result Marketing
∗ Latest trend
10 Perkara Menjadikan Business
Outstanding
11. ∗ Margin keuntungan yang tinggi >50%
∗ High Demand
∗ Increasing Demand
∗ Evergreen Product (Produk Sepanjang Zaman)
∗ Sentiasa di guna
∗ Model Produk berjaya
∗ Produk Sokongan
∗ Produk yang ada saingan
∗ Produk lahir dari minat mendalam
∗ Mulakan tanpa modal, guna teknologi
10 Kriteria memilih bisnes/produk
13. ∗ Bertanya soalan mengetahui masalah
∗ Tambah Nilai
∗ Meminta referral
∗ Avoid
∗ Hard Selling
∗ Everyday promotion
∗ Banyak bercakap pasal diri sendiri
Cara Baru Menjual
16. ∗ Customer feedback form
∗ Smartphone immediate upload
∗ Follow up untuk result
∗ Facebook group communication
∗ Collect interview – audio‐video
∗ Active public event
∗ Real and sincere
∗ Asli
∗ Video coverage media
∗ Free sample untuk testimoni
Membina Kreadibiliti
19. ∗ Asas
∗ Bina Brand Awareness
∗ Bina Komuniti
Facebook Page
20. ∗ Brand Identity
∗ Apa bisnes anda (produk‐servis)
∗ Nilai yang disampaikan
∗ Guna gambar yang teruja
∗ Masukkan CTA‐ Call to Action
∗ Kurangkan Promotional text
∗ Profile picture
∗ Business identity
∗ Use logo/bisnes owner
∗ Design seragam dengan cover photo
Kepentingan Cover photo dan profile
picture
24. ∗ Highlight –best post
∗ Pin to top – pengumuman‐offer
∗ Username page bila like>25
∗ Important Setting page
∗ Username
∗ Allow people to post to page timeline
∗ Allow people to message
∗ Allow people to tag photo
∗ Appoint admin manage page
Info lain
25. 1. Produk‐servis
2. Promosi
3. Tips‐info
4. Masalah pelanggan
5. Testimoni pelanggan
6. Gambar dengan pelanggan
7. New produk
8. Lawak‐post islamik‐kata‐kata semangat‐doa etc.
Jenis Post
30. ∗ Guna demografik dalam fb ads
1. Country
2. City
3. Age range
4. Jantina
5. Relationship status
6. Education level
7. Pekerjaan
8. Competitor brand
9. Special interes
Step 3
36. CPC atau CPM
∗ Cost per Click‐ CPC bila audience besar baru nak mula
iklan
∗ Cost per Impression‐ CPM (1000x appear baru charge)
∗ Bila Audience kecil Targeted
∗ CPC>0.15 CPM>0.04 kempen ok
37. ∗ Optimize for better result
1. Fan gating
2. Use CPC (Small Audience 10k)
3. Segmentation
4. Create Multiple ads dalam satu campaign
5. Engaging Ads
6. Advertise to fans (10% budget)
7. Advertise Friends of Fans
STEP 4
38. ∗ Measure CTR‐ stop yang tak perform
∗ Iklan 3 hari tak perform stop
∗ Fokus pada headline
∗ Gerila marketing 27x tengok post baru ada kesan
∗ 90 character pertama keluar dalam promoted post
∗ Baget ads RM100/week
∗ Dah kaya RM10000/month
Tips
40. 5 Faktor Mempengaruhi Peminat
∗ Sentiasa cakap tentang pelangggan
∗ Pain‐ Fokus kepada fan dan kawan fans
∗ Pleasure –impian‐apa yang orang nak
∗ Excitement‐kenapa perlu beli,ambil gambar
event,orang ramai
∗ Delight‐ make people happy,lawak jenaka,islamic post
41. ∗ Post during active hour
∗ Post photo with text and quote
∗ Post bout your customer
∗ Post about past event
∗ Post joke and funny photo
∗ Allowed people post on timeline
∗ Respon quickly fan comment
∗ Keep conversation going‐Question and answer
∗ Ask Open Question
∗ Fill in the blank Question
10 Strategi Engagement (post)