Litigation cases have become more complex over time, involving more parties, information, and demanding faster access to data, making cost control difficult. The document discusses professional litigation support services that can help keep cases on track and lower expenses through integrated legal solutions like document management and technology tools adapted to client needs throughout litigation. Key features highlighted include US-based project management, 24/7 support, quality control processes meeting ISO standards, large team of experienced coders and managers, and fast turnaround capabilities.