This document discusses tools and methods for creating a healthy organizational culture focused on continuous learning and improvement. It defines key values like accountability, transparency, empiricism, effectiveness, and continuous improvement. It then describes tools like development plans, peer reviews, mentoring programs, assessments, all-hands meetings, engagement apps, and personality analysis that can help foster these values and provide feedback. The overall message is that organizations need feedback at scale to learn and improve faster than competitors in order to survive.

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Feedback @ Scale
Acelerar el crecimiento profesional con
transparencia
Adrián Perreau
@eidrien
foto ponente
Equipos y Coaching

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Current Roles :
• Chief Executive Officer
• Chief Information Officer
• Certified Scrum Trainer
• Aprentice Trainer
• Lecturer
Training:
• PhD in Artificial Intelligence
• Management Development Program
A bit about me
Experience:

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THE JUNGLE
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Market law and relentless competition
Barrier to entry on free fall
LEARNING AND IMPROVING FASTER THAN
THE COMPETITION!
Survival

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THERE IS NO LEARNING
WITHOUT FEEDBACK
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Healthy
Organization
Definitions
Culture
Tools

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DEFINITIONS
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Ability to carry out those objetives you put
forward and survive to adversities
Health

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Good Professional
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Person that performs a job with expertise,
seriousness, honesty and effectiveness.

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Conscience
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1. Knowledge that a human being has of her own
existence, of her states and her acts.
2. Responsible and personal knowledge of a specific
thing, such as a duty or situation

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CULTURE
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Exercise – 2 min
Discuss with the person besides you:
What values and principles are necessary
for a company to learn and improve faster
than its competitors?

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Accountability
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Respond when something is needed, do what you agreed
to do, and take ownership.
“It is wrong and inmoral to seek to escape the
consequences of one’s acts.”
Mahatma Gandhi

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Transparency
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Public attitude or act that shows, without hiding or
silencing, the reality of what happened.
“We believe that transparency creates trust.”
Julie Sweet (CEO Accenture)

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Empiricism
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Test all assumptions through experimentation and
continuous revision.
Almost any mode of observatoin will be successful at last,
for what is most wanted is method.”
Henry David Thoreau (Desobediencia Civil)

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Effectiveness
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Devote time only to what brings you closer towards
achieving your objectives.
Ability to generate the desired effects.
“There is nothing so useless as doing efficiently that which
should not be done at all.”
Peter Drucker

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Continuous Improvement
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Change incrementally to accommodate steady empirical
learning.
“Constantly think about how you can do things better and
question yourself.”
Elon Musk (PayPal, SpaceX, Tesla,…)

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Equivalence
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Involve people in making and evolving decisions that
affect them.
“No man is good enough to govern another man without
that other’s consent.”
Abraham Lincoln (16º Presidente EEUU)

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TOOLS
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Development Plan
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Description, for each role, of the skills that are valued, the
expected behaviours according to each level of
competency and how to advance through them.

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Development Plan

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Development Plan

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Development Plan

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Development Plan

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Peer Review
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Session in which all people that interact with a specific role
analyze their performance and develop a continuous
improvement plan.

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Peer Review
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Mentoring Program
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Ensure that each person that desires so has a mentor that
helps them advance professionally.

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Mentoring Program
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Assessment
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Evaluate the organizational state and find out the different
improvement points and high-performance outliers to
replicate.

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Assessment
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Run periodically (6 months)
Interview people from all areas and roles
Analyze how the “organization senses”, processes,
culture, and purpose
Publish results to the whole organization

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All Hands
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Plenary session in which management shares its strategy
and the team makes questions that are replied to
transparently.

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All Hands
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Engagement Apps
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Use tools that allow you to measure the emotional state of
the whole organization.

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Engagement Apps

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Personality Analysis
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Use personality, motivation, and skill evaluation tools to
analyze these traits in all team member’s and perform
group sessions to share this information with the team.

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Personality Analysis
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Others…
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Demos in Fair format (invite your clients)
Scaled Retrospectives
Co-creation sessions with clients
Liberating Structures
Open Space Technology
Hackathons
Post-mortems & Incident reports
…

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Health Factor Layer Tools
High Performance Organizational
Career Paths / Mentoring
Peer Reviews
All Hands
Personality Tests
…
Happy Cultural
Values driven:
Accountability, Transparency,
Empiricism, Effectivenes,
Continuous Improvement
Humble Transcendental
Higher Purpose
Consciousness
Feedback
Healthy Organisations

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H4O
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THE JUNGLE
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THE JUNGLE

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Feedback @ Scale
Acelerar el crecimiento profesional con
transparencia
Adrián Perreau
@eidrien
foto ponente
Equipos y Coaching