Famhost Family of Enterprise Apps
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Integrated phone system, emergency and maintenance job scheduling, dispatching, mobile apps, flat rate, time and materials, inventory, CRM, ERP, marketing, job costing, bid and sales tracking, sales tax and workers comp reporting.
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Famhost Family of Enterprise Apps
- 1. Famhost Family of Enterprise Apps Over 5,000 Integrated programs Program conceived and started development: 1978 First outside user in 1985
- 2. Serving the Field Service Industry Server Farm located in Wichita Kansas
- 3. Famhost Family of Enterprise Apps Free 800# Emergency Support 24x7 Free Online or Phone training 9-6 pm M-F
- 4. Software for Plumbing & HVAC The only software system endorsed By Roto-Rooter. In use 30 years. 5,000 Integrated Programs 75,000 hours of development Customized with your Logo And setup options.
- 5. Software for Plumbing & HVAC The only software system endorsed By Roto-Rooter. In use 30 years. 4,000 Integrated Programs 60,000 hours of development Scheduling: • Over 100 different scheduling options. – You chose the way you want to do it • eScheduling from your multiple landing pages on your website • From phone interface to pop up jobsite record even before answering call • From contracts or preventative maintenance schedules automatically • From SMS or MMS texting Dispatching: • To Garmin devices – job routing, work to do, auto time stamps • To any cell phone and/or tablet on any carrier and any platform as a page • Driver can “auto dispatch” to himself if you allow it or put jobs in his queue • To SMS or MMS texting so the driver can text back – eliminates phone calls • To real time forms – completely filled out with the customer info
- 6. Software for Plumbing & HVAC Accrual or Cash-Basis Accounting Create Journal entries
- 7. Software for Plumbing & HVAC Additional information about each invoice or Customer Record is easy to access. If there is more data, the button lights up. Parts used Purchase Orders Bids Warranty Equipment used Complaints Dispatch Notes • Listen to original call • See original work ticket or photos • Direct access to anything you want with just a click!
- 8. Integrated GPS Everything you would expect from an integrated Enterprise class Fleet Management system and more: Maintenance • Behavior • Mapping Not a 3rd party app rebranded with our name. All software is developed, written, and supported by Famhost employees who live and work in the USA. Driver status window automatically updates • Interactive Map from any device • Manager can query locations and reports by texting • Engine alerts, behavior alerts, facts at a glance
- 9. Integrated Phone System • No hardware or equipment setup • Pop up customer record from call • Customer sees your company caller id, not your technician’s on outgoing calls • Tracks revenue per campaign
- 10. Integrated Phone System • Automatically recorded • Linked to the customer • Customer sees YOUR Caller-ID, not your Tech’s Cell phone number.
- 11. Two-Way Texting Your customer can text a photo of his ballcock to your CSR. . . . And it’s automatically part to his record.
- 13. Mobile Data Input Customer information input by computer. Tech selects job info from a dropdown price list.
- 14. Mobile Data Input All the math, including taxes and discounts are calculated automatically.
- 15. Mobile Data Input JaRay database is updated automatically by what the tech put in. Attachment Buttons Light up. Just click To see the Original Invoice
- 16. Mobile Data Input JaRay database is updated automatically by what the tech put in. Attachment Buttons Light up. Just click To see the Original Invoice
- 17. JaRay Mobi Works on all major platforms and devices. Works with all carriers. Roaming Agreements World Wide
- 18. Credit Card Processing • PCI Compliant integration • Automatic reconciliation – confirm all cards are charged • Mobile app – with or without swipe • Ability to take card number and process over the phone • Best rates – part of 1+ Billion dollar processing pool
- 19. Famhost.net Integrated Services Domain Registration & Hosting eScheduling
Editor's Notes
- Famhost is a family of hosted enterprise applications, but it is also a family owned business.
- We started trying to integrate into other GPS systems, but were too limited. We’ve been through 6 different hardware manufacturers and 5 mapping solutions, to evolve into a state of the art system.
- Two way texting inside of the JaRay application works with all carriers with no setup.
- Wireless connectivity increases the potential for data loss through both malware and disgruntled or ex employees. The JaRay Mobi gives you instant control over who has access to your data, when they can access it and how they can access it.
- Wireless connectivity increases the potential for data loss through both malware and disgruntled or ex employees. The JaRay Mobi gives you instant control over who has access to your data, when they can access it and how they can access it.
- Wireless connectivity increases the potential for data loss through both malware and disgruntled or ex employees. The JaRay Mobi gives you instant control over who has access to your data, when they can access it and how they can access it.
- Wireless connectivity increases the potential for data loss through both malware and disgruntled or ex employees. The JaRay Mobi gives you instant control over who has access to your data, when they can access it and how they can access it.
- Wireless connectivity increases the potential for data loss through both malware and disgruntled or ex employees. The JaRay Mobi gives you instant control over who has access to your data, when they can access it and how they can access it.
- One stop shop. Everything you need. . . Integrated.