SlideShare a Scribd company logo
1 of 23
FACILITATING
TOUGH
CONVERSATIONS
Hello!
We facilitation.
Melissa Jones
@openclssrm
Natalie Thoreson
@inVision_Change
fa·cil·i·ta·tor - noun fə- ˈsi-lə- ˌtā-tər
one that facilitates; especially : one that helps to
bring about an outcome (as learning, productivity,
or communication) by providing indirect or
unobtrusive assistance, guidance, or supervision
WHAT IS A FACILITATOR?
GOOD FACILITATION LIVES AT THE INTERSECTION OF:
BEST
PRACTICE
ATTRIBUTESRESPONSIBILITIES
CONSIDER:
➜ What are the responsibilities of a
good facilitator?
➜ What are the attributes of a good
facilitator?
A skilled facilitator is a woke facilitator.
Maintaining
safe space
for
participants
regardless
of and with
regard to
diverse
social
Recognizing and
interrupting
oppression and
microaggressions
that arise during the
facilitation
Ensuring
that
everyone
has space
to
participate
especially
those with
historically
Responsibilities of a “Woke” Facilitator:
ATTRIBUTES OF A STRONG FACILITATOR:
Self-
Awareness
& Cultural
Self-
Awareness
Patience, Empathy
& Compassion
Commitme
nt and
Accountabi
lity to a
Community
Expertise &
Confidence
Humility, Open-
Mindedness &
Acknowledgment of
Imperfection
Humor, Joy
&
Resilience
OPPRESSION MATTERS!
GROWING AS A STRONG FACILITATOR:
Understanding oppression
Cultivating your own self-
awareness
Developing the skills to interrupt
and support
privilege + social power = oppression
OPPRESSION
Systematic social phenomenon based on the
perceived and real differences among social
groups. This system involves the ideological
domination, institutional control, and promulgation
of the ideology, logic system, and culture of the
group in power. The result is the exploitation of
one social group by another.
DISRUPTING THE CYCLE OF OPPRESSION:
START WITH SELF-AWARENESS
➜ Educate: Shift your stereotypes through education. Books,
classes documentaries, and workshops can help us unlearn
stereotypes
➜ Connect: Develop friendships with people who don’t share
your social identities to unearth stereotypes and become
aware of unconscious prejudice. You might be surprised
how much you have in common!
➜ Interrupt: Engage difficult conversations and be open to
hearing feedback about your behavior. “I don’t think that
you meant it this way…” is a great way to begin a
statement interrupting discrimination/oppression.
DISRUPTING THE CYCLE OF OPPRESSION:
OVERCOME YOUR TRIGGERS
➜ Remember: It’s not about you.
➜ Remember: Engaging aggressively does not initiate change.
➜ Believe that people are good, and have good intentions.
➜ Act the part.
Identifying
opportunities to
think differently
about your
practice
ANTI-
OPPRESSION
FACILITATION
Begin by engaging
DIFFICULT CONVERSATIONS
Be a
STAR PERFORMER
“I don’t think you
INTENDED IT THIS WAY…”
Standing tall vs.
BEING SMALL
Fan the
FIRE
Practice, practice
PRACTICE
Know when to hold ‘em
KNOW WHEN TO FOLD ‘EM
Thanks!
Any questions?
You can find us at:
Melissa
hello@openclassroomhq.com
Natalie
natalie@invisionconsulting.org
CREDITS
Special thanks to all the people who made and
released these awesome resources for free:
➜ Presentation template by SlidesCarnival
➜ Photographs by UnSplash

More Related Content

Similar to FACILITATING TOUGH CONVERSATIONS

ECS3150 SU09 Syllabus
ECS3150 SU09 SyllabusECS3150 SU09 Syllabus
ECS3150 SU09 SyllabusEnrique Soto
 
Bullying
BullyingBullying
Bullyingpepa200
 
INTERSUBJECTIVI-WPS Office.docx
INTERSUBJECTIVI-WPS Office.docxINTERSUBJECTIVI-WPS Office.docx
INTERSUBJECTIVI-WPS Office.docxFelisitoRecaros
 
Guideline of unconventional teaching in informal education
Guideline of unconventional teaching in informal educationGuideline of unconventional teaching in informal education
Guideline of unconventional teaching in informal educationbudur eleonora
 
Respecting Difference Pt. 2
Respecting Difference Pt. 2Respecting Difference Pt. 2
Respecting Difference Pt. 2CLAS Advising
 
Jaime's CNUR class october 26 2017
Jaime's CNUR class october 26 2017Jaime's CNUR class october 26 2017
Jaime's CNUR class october 26 2017griehl
 
Cross cultural communication ppt
Cross cultural communication pptCross cultural communication ppt
Cross cultural communication pptSRI GANESH
 
Intentional Inclusivity While Working Remotely - COVID-19
Intentional Inclusivity While Working Remotely - COVID-19 Intentional Inclusivity While Working Remotely - COVID-19
Intentional Inclusivity While Working Remotely - COVID-19 Julie Veloz
 
Cross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdfCross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdfJacqueline Simpson
 
Cross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdfCross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdfChristy Williams
 
Chnagingworkplaces
ChnagingworkplacesChnagingworkplaces
Chnagingworkplacesguestfe69434
 
Chnagingworkplaces
ChnagingworkplacesChnagingworkplaces
ChnagingworkplacesEva Georgia
 
Equality perspectives ks
Equality perspectives ksEquality perspectives ks
Equality perspectives ksLaura Chapman
 
Cross cultural communication challenges
Cross cultural communication challengesCross cultural communication challenges
Cross cultural communication challengesNjambi Kinyanjui
 
Navigating Conflict in PE Using Strengths-Based Approaches
Navigating Conflict in PE Using Strengths-Based ApproachesNavigating Conflict in PE Using Strengths-Based Approaches
Navigating Conflict in PE Using Strengths-Based ApproachesCHICommunications
 

Similar to FACILITATING TOUGH CONVERSATIONS (20)

ECS3150 SU09 Syllabus
ECS3150 SU09 SyllabusECS3150 SU09 Syllabus
ECS3150 SU09 Syllabus
 
Bullying
BullyingBullying
Bullying
 
Bullying
BullyingBullying
Bullying
 
Bullying
BullyingBullying
Bullying
 
INTERSUBJECTIVI-WPS Office.docx
INTERSUBJECTIVI-WPS Office.docxINTERSUBJECTIVI-WPS Office.docx
INTERSUBJECTIVI-WPS Office.docx
 
Guideline of unconventional teaching in informal education
Guideline of unconventional teaching in informal educationGuideline of unconventional teaching in informal education
Guideline of unconventional teaching in informal education
 
Respecting Difference Pt. 2
Respecting Difference Pt. 2Respecting Difference Pt. 2
Respecting Difference Pt. 2
 
Jaime's CNUR class october 26 2017
Jaime's CNUR class october 26 2017Jaime's CNUR class october 26 2017
Jaime's CNUR class october 26 2017
 
Cross cultural communication ppt
Cross cultural communication pptCross cultural communication ppt
Cross cultural communication ppt
 
Intentional Inclusivity While Working Remotely - COVID-19
Intentional Inclusivity While Working Remotely - COVID-19 Intentional Inclusivity While Working Remotely - COVID-19
Intentional Inclusivity While Working Remotely - COVID-19
 
Cross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdfCross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdf
 
Cross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdfCross Cultural Communication Essay.pdf
Cross Cultural Communication Essay.pdf
 
Family Systems in Congregational Life
Family Systems in Congregational LifeFamily Systems in Congregational Life
Family Systems in Congregational Life
 
Chnagingworkplaces
ChnagingworkplacesChnagingworkplaces
Chnagingworkplaces
 
Chnagingworkplaces
ChnagingworkplacesChnagingworkplaces
Chnagingworkplaces
 
Testimonials
TestimonialsTestimonials
Testimonials
 
Equality perspectives ks
Equality perspectives ksEquality perspectives ks
Equality perspectives ks
 
Cross cultural communication challenges
Cross cultural communication challengesCross cultural communication challenges
Cross cultural communication challenges
 
Encounter group
Encounter groupEncounter group
Encounter group
 
Navigating Conflict in PE Using Strengths-Based Approaches
Navigating Conflict in PE Using Strengths-Based ApproachesNavigating Conflict in PE Using Strengths-Based Approaches
Navigating Conflict in PE Using Strengths-Based Approaches
 

Recently uploaded

Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docxPoojaSen20
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfUmakantAnnand
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Micromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of PowdersMicromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of PowdersChitralekhaTherkar
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 

Recently uploaded (20)

Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docx
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Micromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of PowdersMicromeritics - Fundamental and Derived Properties of Powders
Micromeritics - Fundamental and Derived Properties of Powders
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 

FACILITATING TOUGH CONVERSATIONS

  • 3. fa·cil·i·ta·tor - noun fə- ˈsi-lə- ˌtā-tər one that facilitates; especially : one that helps to bring about an outcome (as learning, productivity, or communication) by providing indirect or unobtrusive assistance, guidance, or supervision WHAT IS A FACILITATOR?
  • 4. GOOD FACILITATION LIVES AT THE INTERSECTION OF: BEST PRACTICE ATTRIBUTESRESPONSIBILITIES
  • 5. CONSIDER: ➜ What are the responsibilities of a good facilitator? ➜ What are the attributes of a good facilitator?
  • 6. A skilled facilitator is a woke facilitator.
  • 7. Maintaining safe space for participants regardless of and with regard to diverse social Recognizing and interrupting oppression and microaggressions that arise during the facilitation Ensuring that everyone has space to participate especially those with historically Responsibilities of a “Woke” Facilitator:
  • 8. ATTRIBUTES OF A STRONG FACILITATOR: Self- Awareness & Cultural Self- Awareness Patience, Empathy & Compassion Commitme nt and Accountabi lity to a Community Expertise & Confidence Humility, Open- Mindedness & Acknowledgment of Imperfection Humor, Joy & Resilience
  • 10. GROWING AS A STRONG FACILITATOR: Understanding oppression Cultivating your own self- awareness Developing the skills to interrupt and support
  • 11. privilege + social power = oppression OPPRESSION Systematic social phenomenon based on the perceived and real differences among social groups. This system involves the ideological domination, institutional control, and promulgation of the ideology, logic system, and culture of the group in power. The result is the exploitation of one social group by another.
  • 12. DISRUPTING THE CYCLE OF OPPRESSION: START WITH SELF-AWARENESS ➜ Educate: Shift your stereotypes through education. Books, classes documentaries, and workshops can help us unlearn stereotypes ➜ Connect: Develop friendships with people who don’t share your social identities to unearth stereotypes and become aware of unconscious prejudice. You might be surprised how much you have in common! ➜ Interrupt: Engage difficult conversations and be open to hearing feedback about your behavior. “I don’t think that you meant it this way…” is a great way to begin a statement interrupting discrimination/oppression.
  • 13. DISRUPTING THE CYCLE OF OPPRESSION: OVERCOME YOUR TRIGGERS ➜ Remember: It’s not about you. ➜ Remember: Engaging aggressively does not initiate change. ➜ Believe that people are good, and have good intentions. ➜ Act the part.
  • 14. Identifying opportunities to think differently about your practice ANTI- OPPRESSION FACILITATION
  • 17. “I don’t think you INTENDED IT THIS WAY…”
  • 21. Know when to hold ‘em KNOW WHEN TO FOLD ‘EM
  • 22. Thanks! Any questions? You can find us at: Melissa hello@openclassroomhq.com Natalie natalie@invisionconsulting.org
  • 23. CREDITS Special thanks to all the people who made and released these awesome resources for free: ➜ Presentation template by SlidesCarnival ➜ Photographs by UnSplash