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OverviewResponse The 2015 PITCount,revealedareductionto 1,421 men,womenandchildren
experiencinghomelessnesseverydayinPalmBeach County,butthere wasa35%
increase inthose whoare chronicallyhomeless.Inresponse tothisneed andin
conjunctionwiththe federalandPBCTenYear plansto endchromic
homelessness,The Lord’sPlace operates permanentsupportive housingprograms
on our Men’sCampus,Family Campusand inscatteredsite apartments
throughoutPalmBeachCounty. There isan emphasisinourprogramson serving
the most vulnerablechronicallyhomelessindividualswithdisabilities. Ourhousing
residentsare eligible toreceiveassertive communitytreatmentthroughourCARE
Team,employmenttrainingandplacementservices throughJoshuaAcademy,
whichis alsoavailable tothe homelesscommunityatlarge,andSOARadvocacy
services,alsoavailable tothe largercommunity.
DescriptionResponseDescriptionResponse:
Need:
Homelessnesshasbeenachroniccommunityproblemforoverthirtyyearsinthis
country.The numberof homelesspeople inthe U.S.onany givennightis700,000.
Twenty-eightpercentare chronicallyhomeless. Fortypercentare familieswith
children.Inthe UnitedStates,1.5 millionchildren(1in50) are homelesseach
year.On any givenday,57,687 personsinFloridaare homeless.InPalmBeach
County,the total homelessperdayis 1,421 (2015 PointinTime Count). Each
monthThe Lord’sPlace averages500 walk-instoourcenterinWestPalmBeach
and we serve asa primaryreferral source forthe HomelessResource Center. The
demandforassistance byour local homelesspopulationisclear.AtThe Lord’s
Place,we house over175 individualsandfamilymembersaday.In 2014, our
agencyhoused324 individualsincluding60 familiesconsistingof 108 childrenand
72 adults. Forty-twopercentof all adultresidentswere chronicallyhomeless.
Target Population:
The majorityof our homelessfamiliesare ledbysingle,minoritywomenunderthe
age of thirty.Many of these motherslackthe educationorresourcestoearn
sufficientincome toraise theirfamilies.The costof childcare alone can be an
insurmountablebarrier,preventingfamiliesfrommaintainingsafe,stable housing.
Homelessnessisthe resultof povertyandalack of affordable housing(National
Alliance toEndHomelessness).Forhomelessindividuals,lackof educationand
financial resourcesare common.However,untreatedmental illnessandsubstance
use isa factor that oftenneedstobe addressed.
In 2012, HUD reportedthaton any givennight almost40% of those whowere
homelesshadaseriousmental illness. Ina2006 reportof the Conference of
Mayors, mental illnesswaslistedasthe thirdmostfrequentcause of
homelessness.The LosAngelesHomelessService Coalitionnotesthatone inevery
five homelesspersonshasa severe andpersistentmentalillness.Similarly,
Markowitz(2006) reportedthat20-25% of the homelessascomparedtoonly6%
of the general populationinthe UnitedStates are severelymentallyill and27-30%
of those dischargedfromstate mental hospitalsbecomehomelesswithin6
months. The U.S. Departmentof HealthandHuman Services(2003) concluded
that manymentallyill homelesspeopleare unable toobtainaccessto supportive
housingand/orothertreatmentservices.The mental healthsupportservicesmost
neededinclude case management,housingandtreatment.
In 2014 we housed324 homelessindividuals.Amongthose housed, 73%
presentedwithachronicdisability, 40% were on prescription medicationand 61%
sufferedfrom amental illnessattime of entry. Forty-twopercentof adult
residentswere chronicallyhomeless. These numbersdemonstrate thatThe Lord’s
Place housesasignificantproportionof the homelessof PalmBeachCountyand
has the expertisetobe of assistance toour diverse homelesspopulation.
Homelesschildrenare especiallyvulnerable.Accordingtothe National Centeron
FamilyHomelessness,childrenare traumatizedbyepisodesof homelessness.
Many sufferfroma lack of safety,comfort,privacy,reassuringroutines,adequate
healthcare,uninterruptedschooling,sustainedrelationships,andasense of
community.Homelesschildrenare twice aslikelytoexperiencehunger.These
childrenare twice aslikelyasotherchildrentorepeatagrade inschool,tobe
expelledorsuspended,ortodropout of school.Sadly,itisestimatedthatonly25
percentof homelesschildrenwill evergraduate fromhighschool.(2009 State
ReportCard on ChildHomelessness,America’sYoungestOutcasts).In2014, 108
childrenlivedwithinthe stabilityandsafetyof our FamilyCampus.
Approachand Design:
The Lord’s Place programsaddressa countywide needformore housing. We
operate a FamilyCampusconsistingof 38apartments,a Men’sCampusof 50 beds
and OperationHome Ready,whichconsistsof 17 scatteredsite apartments
targetingthe mostvulnerable chronicallyhomelessanddisabledindividuals inour
community. Ourcampusesinclude bothpermanentsupportive housingprograms
(JoshuaHouse andProjectFamilyCare) andinterimapartmentsandbeds,
allowingustoleverage servicesforthose inmostneedof support. The programs
offerweeklycase management,counseling,life skill classes,supported
employment,savingsprogramsandotherservices.Oursupportivehousingmodel
issupportedbythe CARE Team,an innovative applicationof the evidence based
practice of assertive communitytreatmentinasheltersetting. Additionally,each
housingprogramhas accessto itsown agencyvan to linkclientstoservicesand
transportthemto appointments. All housingprogramsare alsosupportedbya
SOARadvocate and organizational representative payee tohelpestablishand
manage new healthandfinancial benefits. In2015 The Lord’s Place became one of
only30 hostsitesinthe UnitedStatesto launcha new federal financialliteracy
program sponsoredbythe ConsumerFinancialProtectionBureau(CFPB) andthe
onlyagencyinFloridato receive thishonor. CFPBhasassigned apaidfederal
workerwhowill helpouragencydesignandimplementanew financial literacy
program to serve PalmBeachCounty’smostvulnerable.Thisservice will be open
to all residents. We alsoofferacomprehensivejobtrainingandplacement
program, whichincludesapprenticeshiptrainingandsocial enterprise
employmentopportunitiestoall of the homelessof PalmBeachCounty.
Upon entryto a housingprogram individualizedgoalsandobjectivesare agreed
uponand progressistrackedin weeklycase managementmeetings.Actionplans
are reviewedandupdatedmonthly.Goalsmightincludemaintainingsobriety,
obtainingbenefits,seeingaprimarycare physician,psychiatricstabilizationand
medicationcompliance,achievingeducationandemploymentgoals,completion
of a budgetingclass,establishingbankaccounts,savingmoneyandtransitioning
to independenthousing.Case managersassistresidentsinobtainingentitlement
benefitsandmake referralstoservicesnotprovideddirectlybythe agency.
A teamapproach encouragesclientconnectionstonumerousstaff membersand
to the agencyas a whole.Uponexit, anAlumni Relations Coordinatormaintains
contact with graduatesandservesas an ongoingsupportasneeded,allowing
formerclients toremainmembersof the agency’sextendedfamily.The Lord’s
Place has the privilegeof witnessingindividuals’journeysfromhomelessness,
tacklingtheirmistrustanddisconnectionformothers,cominginfromoff the
streets, navigatingthe HomelessResource Center,gettingreferredtoone of our
housingprogramsandour employment programandultimatelyreturningtothe
communityasa contributingmemberwithajoband a home.
The Lord’s Place workswithnumerousprogramstoidentifyclients.Ourhousing
programsreceive regularreferralsfromproviderssuchasThe HomelessResource
Center,211, The PalmBeachCountyHomelessOutreachTeam, CenterforFamily
Services,andourown SOAR advocate.We are prioritizingreferralsfromthe Palm
Beach CountySenatorPhillipLewisHomelessResource Center.
The ultimate goal forour housingprogramsisto provide residentswiththe
necessarytime neededtoaddresspersonal barriers,increaseincome and
eventuallygainstable,independenthousing.Itisthe philosophyof The Lord’s
Place that all residentscontinuallymake progresstowardsself sufficiencyand
independent,stable housing.Ourhousingprogramsempowereachhouseholdto
make life-changingdecisionsandattainthe opportunitytobecome productive
membersof ourcommunity.These programsare an importantstepinthe
continuumof care whenservingthe homeless.The Lord’sPlace iscommittedto
these programsas we understandthe impactithas on preparingfamiliesand
individualsforindependentliving.
The Departmentof HousingandUrban Developmentprovidesvaluable,ongoing
fundingtosustainthese programs.However,we dependonotherdiversified
fundingtoensure the stability of these services.PalmBeachCounty’sBoardof
Commissionershassupportedourpermanenthousingprogramsinthe past,and
we hope that youwill considercontinuingtoserve the homelessmen,womenand
childrenwhodesperatelyneedtheseservices.
Scope of Work:
The Lord’s Place supportive housing programsare pre-existingand will notrequire
any planningstage.These programswillcontinuetoservice homelessindividuals
and familiesinPalmBeachCounty.Clientswillcontinuetoreceive accessto
supportive housingandtargetedcase managementservicesaswell asthe full
range of servicesarrangedthroughthe agencyandwithour partners.Of those
families andindividualsservedby ourhousingprograms in2014, 94% were no
longerhomelessatthe endof the year.Of 152 individualsandfamilymembers
wholeftour housingprogramduringthe year,131 or 86% lefttostable housing.
51% of adultswhoexitedourhousingprogramsleftwithjobs.Housingresidents
are saving$123 a month,onaverage. HUD national outcome standardswere far
surpassed.
EvaluationApproach:
The Lord’s Place employsaContinuousQualityImprovement(CQI) processto
oversee all programs.Keyoutcomesandindicatorsare trackedmonthlyto
monitorprogress.Programstaff membersprovidethe Chief ProgramOfficerwith
regularmonthlyreportsindicatingaccomplishmentsaswell aschallenges.The
agencyhas establishedaResearchandEvaluationDepartment,whichmaintainsa
database whichincorporatesanelectronicclientrecord.The database canbe
queriedtoansweraninfinite numberof questionsaboutparticipantandprogram
outcomesandeffectiveness.Weeklysupervisionisprovidedtoallow constructive
feedback.Residentsalsoprovide feedbackthroughquarterlyresident-staff town
hall meetings, quarterlysatisfactionsurveys, exitinterviewsand3,6, 12, 18 and
24 monthfollowupinterviews.
A detailedevaluationlogic-model isincludedwiththisrequestforfunding.The
followingare goalslistedinthe logicmodel,aswell asotheroutcomeswe track
for thisprogram:residentswillremainstablyhoused;residentswill have
increasedincome andbenefits;residentswill remainstabilizedwithoutthe use of
emergencyservices(i.e.EmergencyRoom, Ambulance,andBakerActs). There are
markedreductionsinthe needforsuchemergencyandcommunityservicesas
emergencyrooms,police andparamediccalls,psychiatrichospitalsandjailsand
prisonsamongout programgraduates.For example,housingparticipantshada
psychiatrichospitalizationrate of 60% priorto program entry,a rate of 4% while
inprogram and only8% at 6 monthfollow-upafterexit. There have been26
medical hospital diversionsand41 psychiatrichospital diversionssince the
inceptionof ourassertive communitytreatmentteam, whichservesthose inour
housingprogramswhopresentwiththe mostsevere and persistentmentalillness.
The savingsto the communityandthe reductioninhumansufferingasaresultof
these programsare apparent.
Sustainability:
Supportive housingprograms are importantstepsinthe continuumof care when
servingthe homeless. Ourstaff andBoardof Directors understandthe impact
they have on preparingfamiliesandindividualsforindependent,stable housing.
The Lord’s Place iscommitted supporting,sustaining,andgrowingtheseservices,
leveragingfederal,state andlocal dollarswithprivate andpublicpartnerships. The
programsof The Lord’s Place have beenfundedbyHUDfor over20 years. Private
donorshave allowedustocreate a youthservicesprogramonour FamilyCampus.
UnitedWay and private foundationshave supportedadedicatedmultidisciplinary
treatmentteamusingthe assertive communitytreatmentmodel. We are nowthe
SOARleadfor the county, providingexpeditedadvocacyservicesfor those who
have beenexcludedfromdisabilityandhealthcare benefits. OurBoardand CEO
are committedtosecuringsustainable fundingfor ourhousingprograms.Inthe
past,FAA has supportedourpermanenthousingprograms.We hope tocontinue
thisimportantpartnershiptokeepourhighlyeffective programsavailableforthe
mostvulnerable homelessindividualsandfamiliesinourcommunity.
ProjectInnovation The National CooperationforSupportive Housingsuggestsusinga“Low-Demand”
approach.This bestpractice designfocusesonhelpingtenantsretaintheir
housing,ratherthanlayeringthe housingwithendlessrequirements. We employ
thisphilosophythroughoutourprograms.
The National Alliance toEndHomelessnesshaspublishedrecentresearchwhich
suggeststhathousingmodelsshouldfirsthouse ahomelessperson,andsecond
introduce the supportive servicesneededtokeepthatpersonhoused.The
researchindicatesthat“housingreadiness”programsare effective 50% of the
time,while “housingfirst”programsare effective 85% of the time.The Lord’s
Place has adoptedthisevidence-based“housingfirst”philosophyasaguide to our
work. Our scatteredsite apartmentprogramisexclusivelyHousingFirstbased.
We believe thathousingisourclients’right,notjustaprivilege.
We adoptnational bestpracticestoensure thatour clientsreceive the necessary
servicestostabilize themandenable themtolive independently.These include
rapidre-housing, permanentsupportive housing,HousingFirst,motivational
interviewing,traumainformedcare,assertive communitytreatment,stagesof
change,and the co-occurringdisordersinitiative.We are particularlyproudof our
assertive communitytreatmentteam(CARETeam) whichwasrecognizedas
innovative andfundedbyUnitedWayof PalmBeach County and ledtoour being
invitedtopresentonthe model atthe 2013 National Alliance toEnd
Homelessnessannual conference inWashington,DC.OurCARE Teamis innovative
inthat the treatmentmodel isbeingappliedinahomelesssheltersetting as
opposedtothe more traditional communitymentalhealthsetting.Thisservice is
available toall of our housingprogramresidents, manyof whomhave disabilities
and manyof whom have severe andpersistentmental illness.Finally,The Lord's
Place has a jobtrainingandplacementprogramdesignedforhomelessindividuals.
*Anticipated
Challenges
Homelessindividualsare oftenlabeledas“difficult,”“lackingmotivation,”“lazy,”
or even“helpless.”Usuallythere are amultitude of personal challengesand
societal barriersthat,if notproperlyunderstoodbyourcase managers,can
negativelyimpactourclients’journeyoutof homelessness.Lackof education,
illiteracy,drug/alcoholaddiction,mentalillness,anddistrustforauthorityare
commonobstaclestosuccessful outcomes.Therefore,ouragencyhascommitted
to providingongoingeducationandtrainingtohelpstaff gaincompetencywith
thispopulation.Ourcomprehensive trainingprogramincludestopicsrelevantto
homelessness:traumainformedcare,motivational interviewing,client-centered
approaches,andclient-directed/outcome-informedcase management.We help
staff to developtrustingrelationshipswithclients,learnnottolabel clients,learn
to meetclientswhere theyare,andtreatclientswithpatience,compassionand
respect.
Employmentcontinuestobe ourgreatestchallenge.Increasingourresidents’
income isa critical stepto theirpotential success.However, due topoorwork
historiesorcriminal backgrounds,the realityof findingemploymentisoften
difficult.Toaddressthisissue,The Lord’sPlace hascreatedour JobTrainingand
PlacementCenter.Designedtomeetthe specificdemandsof thispopulation,our
trainingprogramprovidesintensive,personalizedservices.Throughclass
activities,workshops,apprenticeshipsandjobplacementservices,ourtraining
centerhas quicklybecome avaluedresource forPalmBeachCounty’shomeless.
Our supportive housingresidentshave accesstothese specializedservicesandare
encouragedtouse themby case managers.These servicesbecomeintegratedinto
our residents’actionplans.Whensustainable outsideemploymentisnotpossible,
the agency employsprogramparticipantsinanumberof social enterprise
businesses. We currentlyemployover30 formerhomelessprogramparticipants.
*OrganizationandPartnerCapacity
We have decadesof experienceimplementingandsustainingprojectsof thissize andscope.We were
recently the leadagencyof a million-dollarRobertWoodJohnsongrantto assistex-offenders
reintegratingtoourcommunity.Thisgrantreliedonusto be the fiscal agentand coordinatorof a 31-
agencyproject.The Lord’s Place hasthe expertise andtrustof our communitytobe excellentstewards
of anydonor’sdollar.
Good financial stewardshipisatop priority.Ourprogramsmust be result-oriented,affordable,and
sustainable.We continuouslydevelopsystemsthatenable ustoincrease capacityandprogram
effectiveness.Everydollarisspentwithcareful considerationof clients’needs,andtransformationof
livesisalwaysourprimaryfinancial concern. We know thateverydollarspentonhomelessservices
yieldsamanyfoldreturnon investmentinreducingothercoststosocietyandour community.
As a leaderforhomelessservices,we pride ourselvesinpartneringwithotherindustryleaderstosustain
the qualityandsuccessof ourprograms. Each partnerbringscommunity-recognizedexpertiseintheir
field.Partnersare fullyvettedbyourleadershipteam, andcontinuouslyassessedforqualityand
effectiveness.
The Lord’s Place staff andBoard of Directorsshare theirdomainof expertisetofulfill ourmission.The
Executive Leadershipisresponsibleforprovidingleadershipandoversightforthe dayto day operations
and the deliveryof lifechangingprograms,while the dedicatedBoardof Directorsiscommittedto
upholdingourmission.Eachyear,the Boardand Executive Staff review andupdate the StrategicPlanto
assure that we are deliveringoutstandingservicesandidentifyingwaystomeetthe financialneedsof
the agency.
Underserved
Population(s) Served
*RFP ProposalsOnly
(To be incorporatedintoproposal byRFPapplicantsonly,notrenewals.
UnderservedPopulation(s) Served - Proposal includesclearlydefineddata
showingagroup needingservicescurrentlynotprovidedtothem.Thisshouldbe
documentedbydatathat showsa subgroupof the demographicbeingservedis
underrepresentedinthe servedpopulationcomparedtotheirpercentageof the
overall populationbygreaterthan10% deviation.)
Our supportive housingprograms focuson households(individualsandfamilies)
withat leastone disabledresident.The U.S.CensusBureaureportsthat 173,425
or 14.6 percentof PalmBeachCounty’spopulationhasone ormore disabilities.
Publicawarenesscampaignsandenforcementof the AmericanswithDisabilities
Act (ADA) has,inrecentyears,significantlyincreasedemploymentopportunities
for the disabledpopulation. Despitethe factthat41.9 percentof PalmBeach
County’sdisabledpopulationof workingage (16-64 years) isemployed,the
percentage of thispopulationlivingbelow the povertylevel issignificantlyhigher
– 13.9 percent– than the 9.4 percentrate of povertyamongthe general
populationinthe County. The AmericanCommunitySurveyrevealsthat10.4% of
familieslive below the povertylevelinthe countyandthat, overall,renters61.1%
spendmore than30% of theirhouseholdincome onrent. Those servedbyour
hosingprogramsare amongthe neediestinPalmBeachCounty.
Underserved Area(s)
Served*RFP
ProposalsOnly
Instructions:
(To be incorporatedintoproposal byRFPapplicantsonly,notrenewals.
UnderservedArea(s) Served - Proposal includesaclearlydefinedzipcode or
censustract area that has a highservice problem/populationandnoproviderthat
islocatedwiththe identifiedareaorinclose proximitytothe area.Thiszip/census
tract shouldalsobe underrepresentedamongstthe service population.Include or
attach all sourcescited.)
The HealthyCommunitiesIndexascitedbyPalmBeach CountyCounts
(www.pbccounts.org)revealsthatall of our housinglocations andscatteredsite
apartmentsare situatedinzipcodeswithinPalmBeachCountycharacterizedas
beingof the highestneed. Ona scale of 1 to 5, 5 beinghighest inneed,our
locationsare all inhighestneedzipcodeswithinthe county.
*Prior Outcomes Throughour ContinuousQualityImprovementprocess,we collectdiverse
demographic,outcome andprocessdatato monitorthe successof our housing
programs.Primarygoalsfor the supportive housingprogramsinclude connecting
householdstostable,independenthousingandhelpingthemtomove toward
financial stability.
For PreviousFY2012/2013:
 From 10/1/2012 to 9/30/2013 339 individualswere residentsinThe Lord’s
Place housingprograms.
 93% of themwere nolongerhomelessatthe endof the year.
 123 individualsandfamilymembersleftourhousingprogramduringthe
year.100 or 81% lefttostable housing.
 53% of those whoexitedourhousingprogramsleftwithjobs.
For CurrentFY 2013-2014:
 From 10/1/2013 to 9/30/2014, 324 individualswere residentsinThe
Lord’sPlace housingprograms. There were 60 familiesservedconsisting
of 108 childrenand72 adults.
 94% were nolongerhomelessatthe endof the year.
 Of 152 individualsandfamilymemberswholeftourhousingprogram
duringthe year,131 or 86% lefttostable housing.
 51% of adultswhoexitedourhousingprogramsleftwithjobs.
 Housingresidentsare saving$123 a month,onaverage.
PriorOutcomes,
Continued
As a single mother,Laurenfoundherdestiny.She lovedsocial work,especially
workingwithat-riskchildren.However,due toaseriesof setbacks,she was
unable tomake enoughmoneytosupportthe house andchildthat were her
financial responsibilities.Overthe yearsshe downsized,butitturnedoutto be too
little toolate.Herhome wasforeclosedandhercar repossessed.
A pastorreferredLaurenandher son,Blake, toThe Lord’sPlace.Lessthan a
monthaftermovingintothe FamilyCampus inWestPalmBeach,Laurenwas
diagnosedwithbreastcancer.“Iowe my life toThe Lord’sPlace”,says Lauren,
“theymade sure I was giventhe requiredtreatmenttoexpunge the cancer.
Withouttheirlove andsupport,Idon’tknow what I wouldhave done.”
Today Laurenisindependentonce again.She workswithat-riskchildren.Her
purpose andproudestaccomplishmentismakingadifference inachild’slife.
Whenvolunteeringatthe FamilyCampus,the kidscall her“MissLauren.”She
lovesbeingeveryone’s momandthe kidslove her.
Laurenis veryproudof her son.Blake earneda full scholarshiptothe Universityof
Alabamaandis studyingbio-chemicalengineering. OnNovember20,2014, The
Lord’sPlace honoredhimwith The Ending HomelessnessAward atitsannual
breakfastfundraiser.Asamom, Laurenhas alwayshopedhersonwouldgrowup
to be happy,successful andindependent.Withherlove,andherson’shardwork,
herhope is fastbecomingreality.
”On my journey”,Laurensays,“Ihave learnedmanythings.Mygreatestlife lesson
isthat you are responsible foryourownhappiness.”WhenaskedwhatThe Lord’s
Place meansto her,she responds,“everything”.
*Documented
Indicators*RFP
ProposalsOnly
Four of our 6 housingprogramsare PermanentSupportive HousingPrograms
whichtargetadultswithdisabilities. OperationHome ReadyIandIItarget
disabledandchronicallyhomelessindividualsexclusively. JoshuaHouse is
characterizedbya highpercentage of disabledandchronicallyhomeless
individualsaswell. Becausethispopulationpresentswithnumerousbarriersto
success,extendedtime isoftenrequiredtoachieve success.Also,thispopulation
oftenisresistanttochange,and mayhave trouble adheringtoprogram
requirementsandpolicies andprocedures.Highattritionratesandrelapse canbe
challenges.Becauseof this,the Departmentof HousingandUrbanDevelopment
(HUD) has a national objective thatstatesthatpermanentsupportive housing
residentsshouldremainstablyhousedinthe programfora minimumof six
months.InFY 2013/2014, 148 of 166 or 89% of PSH programparticipantsachieved
thisgoal,exceedingthe National Standardof 80% establishedbyHUD.
HUD alsotracks the percentage of homelesspersonsmovingfrompermanent
housingprogramsto stable,independenthousing,withanational standardof
65%. In FY 2013/2014, of 152 individualsandfamilymemberswholeftour
housingprogramduringthe year,131 or 86% leftto stable housing.
HUD tracks the percentage of homelesspersonsemployeduponexitof HUD
homelessassistance projects,withanational standardof 20%. InFY 2013/2014,
24 of 55 adultsor 44% of those leavingPSHprograms(disabilityisrequiredfor
program entry) were employedatexit.
Finally,75of 91 households or82% had increasedincome fromall sources. The
CoC performance measure goal is30% for SHP.
*Use of Volunteers Communityvolunteersare the heartbeatof The Lord’sPlace.There are currently
130 active volunteers.The volunteerworkforce savesouragencyover$300,000 a
yearin staff wages.Volunteerssupportthe housingprogramsthrough
administrativesupportandlandscapingandpaintingassistance.Volunteersserve
residentswhoattendCafé Joshuaeventssuchasworkshopsandjobtrainingand
placementactivitiesbyservinghotmealsandengagingwithclientsatmealtime.
Many communitygroups,includingchurchesandRotaryClubs,alsoprovide
special eventsforthe familiesandindividualsincludingholidayparties,summer
picnicsand “Girls NightOut”for the mothers.

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  • 1. OverviewResponse The 2015 PITCount,revealedareductionto 1,421 men,womenandchildren experiencinghomelessnesseverydayinPalmBeach County,butthere wasa35% increase inthose whoare chronicallyhomeless.Inresponse tothisneed andin conjunctionwiththe federalandPBCTenYear plansto endchromic homelessness,The Lord’sPlace operates permanentsupportive housingprograms on our Men’sCampus,Family Campusand inscatteredsite apartments throughoutPalmBeachCounty. There isan emphasisinourprogramson serving the most vulnerablechronicallyhomelessindividualswithdisabilities. Ourhousing residentsare eligible toreceiveassertive communitytreatmentthroughourCARE Team,employmenttrainingandplacementservices throughJoshuaAcademy, whichis alsoavailable tothe homelesscommunityatlarge,andSOARadvocacy services,alsoavailable tothe largercommunity. DescriptionResponseDescriptionResponse: Need: Homelessnesshasbeenachroniccommunityproblemforoverthirtyyearsinthis country.The numberof homelesspeople inthe U.S.onany givennightis700,000. Twenty-eightpercentare chronicallyhomeless. Fortypercentare familieswith children.Inthe UnitedStates,1.5 millionchildren(1in50) are homelesseach year.On any givenday,57,687 personsinFloridaare homeless.InPalmBeach County,the total homelessperdayis 1,421 (2015 PointinTime Count). Each monthThe Lord’sPlace averages500 walk-instoourcenterinWestPalmBeach and we serve asa primaryreferral source forthe HomelessResource Center. The demandforassistance byour local homelesspopulationisclear.AtThe Lord’s Place,we house over175 individualsandfamilymembersaday.In 2014, our agencyhoused324 individualsincluding60 familiesconsistingof 108 childrenand 72 adults. Forty-twopercentof all adultresidentswere chronicallyhomeless. Target Population: The majorityof our homelessfamiliesare ledbysingle,minoritywomenunderthe age of thirty.Many of these motherslackthe educationorresourcestoearn sufficientincome toraise theirfamilies.The costof childcare alone can be an insurmountablebarrier,preventingfamiliesfrommaintainingsafe,stable housing. Homelessnessisthe resultof povertyandalack of affordable housing(National Alliance toEndHomelessness).Forhomelessindividuals,lackof educationand financial resourcesare common.However,untreatedmental illnessandsubstance use isa factor that oftenneedstobe addressed. In 2012, HUD reportedthaton any givennight almost40% of those whowere homelesshadaseriousmental illness. Ina2006 reportof the Conference of
  • 2. Mayors, mental illnesswaslistedasthe thirdmostfrequentcause of homelessness.The LosAngelesHomelessService Coalitionnotesthatone inevery five homelesspersonshasa severe andpersistentmentalillness.Similarly, Markowitz(2006) reportedthat20-25% of the homelessascomparedtoonly6% of the general populationinthe UnitedStates are severelymentallyill and27-30% of those dischargedfromstate mental hospitalsbecomehomelesswithin6 months. The U.S. Departmentof HealthandHuman Services(2003) concluded that manymentallyill homelesspeopleare unable toobtainaccessto supportive housingand/orothertreatmentservices.The mental healthsupportservicesmost neededinclude case management,housingandtreatment. In 2014 we housed324 homelessindividuals.Amongthose housed, 73% presentedwithachronicdisability, 40% were on prescription medicationand 61% sufferedfrom amental illnessattime of entry. Forty-twopercentof adult residentswere chronicallyhomeless. These numbersdemonstrate thatThe Lord’s Place housesasignificantproportionof the homelessof PalmBeachCountyand has the expertisetobe of assistance toour diverse homelesspopulation. Homelesschildrenare especiallyvulnerable.Accordingtothe National Centeron FamilyHomelessness,childrenare traumatizedbyepisodesof homelessness. Many sufferfroma lack of safety,comfort,privacy,reassuringroutines,adequate healthcare,uninterruptedschooling,sustainedrelationships,andasense of community.Homelesschildrenare twice aslikelytoexperiencehunger.These childrenare twice aslikelyasotherchildrentorepeatagrade inschool,tobe expelledorsuspended,ortodropout of school.Sadly,itisestimatedthatonly25 percentof homelesschildrenwill evergraduate fromhighschool.(2009 State ReportCard on ChildHomelessness,America’sYoungestOutcasts).In2014, 108 childrenlivedwithinthe stabilityandsafetyof our FamilyCampus. Approachand Design: The Lord’s Place programsaddressa countywide needformore housing. We operate a FamilyCampusconsistingof 38apartments,a Men’sCampusof 50 beds and OperationHome Ready,whichconsistsof 17 scatteredsite apartments targetingthe mostvulnerable chronicallyhomelessanddisabledindividuals inour community. Ourcampusesinclude bothpermanentsupportive housingprograms (JoshuaHouse andProjectFamilyCare) andinterimapartmentsandbeds, allowingustoleverage servicesforthose inmostneedof support. The programs offerweeklycase management,counseling,life skill classes,supported employment,savingsprogramsandotherservices.Oursupportivehousingmodel issupportedbythe CARE Team,an innovative applicationof the evidence based practice of assertive communitytreatmentinasheltersetting. Additionally,each housingprogramhas accessto itsown agencyvan to linkclientstoservicesand
  • 3. transportthemto appointments. All housingprogramsare alsosupportedbya SOARadvocate and organizational representative payee tohelpestablishand manage new healthandfinancial benefits. In2015 The Lord’s Place became one of only30 hostsitesinthe UnitedStatesto launcha new federal financialliteracy program sponsoredbythe ConsumerFinancialProtectionBureau(CFPB) andthe onlyagencyinFloridato receive thishonor. CFPBhasassigned apaidfederal workerwhowill helpouragencydesignandimplementanew financial literacy program to serve PalmBeachCounty’smostvulnerable.Thisservice will be open to all residents. We alsoofferacomprehensivejobtrainingandplacement program, whichincludesapprenticeshiptrainingandsocial enterprise employmentopportunitiestoall of the homelessof PalmBeachCounty. Upon entryto a housingprogram individualizedgoalsandobjectivesare agreed uponand progressistrackedin weeklycase managementmeetings.Actionplans are reviewedandupdatedmonthly.Goalsmightincludemaintainingsobriety, obtainingbenefits,seeingaprimarycare physician,psychiatricstabilizationand medicationcompliance,achievingeducationandemploymentgoals,completion of a budgetingclass,establishingbankaccounts,savingmoneyandtransitioning to independenthousing.Case managersassistresidentsinobtainingentitlement benefitsandmake referralstoservicesnotprovideddirectlybythe agency. A teamapproach encouragesclientconnectionstonumerousstaff membersand to the agencyas a whole.Uponexit, anAlumni Relations Coordinatormaintains contact with graduatesandservesas an ongoingsupportasneeded,allowing formerclients toremainmembersof the agency’sextendedfamily.The Lord’s Place has the privilegeof witnessingindividuals’journeysfromhomelessness, tacklingtheirmistrustanddisconnectionformothers,cominginfromoff the streets, navigatingthe HomelessResource Center,gettingreferredtoone of our housingprogramsandour employment programandultimatelyreturningtothe communityasa contributingmemberwithajoband a home. The Lord’s Place workswithnumerousprogramstoidentifyclients.Ourhousing programsreceive regularreferralsfromproviderssuchasThe HomelessResource Center,211, The PalmBeachCountyHomelessOutreachTeam, CenterforFamily Services,andourown SOAR advocate.We are prioritizingreferralsfromthe Palm Beach CountySenatorPhillipLewisHomelessResource Center. The ultimate goal forour housingprogramsisto provide residentswiththe necessarytime neededtoaddresspersonal barriers,increaseincome and eventuallygainstable,independenthousing.Itisthe philosophyof The Lord’s Place that all residentscontinuallymake progresstowardsself sufficiencyand independent,stable housing.Ourhousingprogramsempowereachhouseholdto make life-changingdecisionsandattainthe opportunitytobecome productive
  • 4. membersof ourcommunity.These programsare an importantstepinthe continuumof care whenservingthe homeless.The Lord’sPlace iscommittedto these programsas we understandthe impactithas on preparingfamiliesand individualsforindependentliving. The Departmentof HousingandUrban Developmentprovidesvaluable,ongoing fundingtosustainthese programs.However,we dependonotherdiversified fundingtoensure the stability of these services.PalmBeachCounty’sBoardof Commissionershassupportedourpermanenthousingprogramsinthe past,and we hope that youwill considercontinuingtoserve the homelessmen,womenand childrenwhodesperatelyneedtheseservices. Scope of Work: The Lord’s Place supportive housing programsare pre-existingand will notrequire any planningstage.These programswillcontinuetoservice homelessindividuals and familiesinPalmBeachCounty.Clientswillcontinuetoreceive accessto supportive housingandtargetedcase managementservicesaswell asthe full range of servicesarrangedthroughthe agencyandwithour partners.Of those families andindividualsservedby ourhousingprograms in2014, 94% were no longerhomelessatthe endof the year.Of 152 individualsandfamilymembers wholeftour housingprogramduringthe year,131 or 86% lefttostable housing. 51% of adultswhoexitedourhousingprogramsleftwithjobs.Housingresidents are saving$123 a month,onaverage. HUD national outcome standardswere far surpassed. EvaluationApproach: The Lord’s Place employsaContinuousQualityImprovement(CQI) processto oversee all programs.Keyoutcomesandindicatorsare trackedmonthlyto monitorprogress.Programstaff membersprovidethe Chief ProgramOfficerwith regularmonthlyreportsindicatingaccomplishmentsaswell aschallenges.The agencyhas establishedaResearchandEvaluationDepartment,whichmaintainsa database whichincorporatesanelectronicclientrecord.The database canbe queriedtoansweraninfinite numberof questionsaboutparticipantandprogram outcomesandeffectiveness.Weeklysupervisionisprovidedtoallow constructive feedback.Residentsalsoprovide feedbackthroughquarterlyresident-staff town hall meetings, quarterlysatisfactionsurveys, exitinterviewsand3,6, 12, 18 and 24 monthfollowupinterviews. A detailedevaluationlogic-model isincludedwiththisrequestforfunding.The followingare goalslistedinthe logicmodel,aswell asotheroutcomeswe track for thisprogram:residentswillremainstablyhoused;residentswill have
  • 5. increasedincome andbenefits;residentswill remainstabilizedwithoutthe use of emergencyservices(i.e.EmergencyRoom, Ambulance,andBakerActs). There are markedreductionsinthe needforsuchemergencyandcommunityservicesas emergencyrooms,police andparamediccalls,psychiatrichospitalsandjailsand prisonsamongout programgraduates.For example,housingparticipantshada psychiatrichospitalizationrate of 60% priorto program entry,a rate of 4% while inprogram and only8% at 6 monthfollow-upafterexit. There have been26 medical hospital diversionsand41 psychiatrichospital diversionssince the inceptionof ourassertive communitytreatmentteam, whichservesthose inour housingprogramswhopresentwiththe mostsevere and persistentmentalillness. The savingsto the communityandthe reductioninhumansufferingasaresultof these programsare apparent. Sustainability: Supportive housingprograms are importantstepsinthe continuumof care when servingthe homeless. Ourstaff andBoardof Directors understandthe impact they have on preparingfamiliesandindividualsforindependent,stable housing. The Lord’s Place iscommitted supporting,sustaining,andgrowingtheseservices, leveragingfederal,state andlocal dollarswithprivate andpublicpartnerships. The programsof The Lord’s Place have beenfundedbyHUDfor over20 years. Private donorshave allowedustocreate a youthservicesprogramonour FamilyCampus. UnitedWay and private foundationshave supportedadedicatedmultidisciplinary treatmentteamusingthe assertive communitytreatmentmodel. We are nowthe SOARleadfor the county, providingexpeditedadvocacyservicesfor those who have beenexcludedfromdisabilityandhealthcare benefits. OurBoardand CEO are committedtosecuringsustainable fundingfor ourhousingprograms.Inthe past,FAA has supportedourpermanenthousingprograms.We hope tocontinue thisimportantpartnershiptokeepourhighlyeffective programsavailableforthe mostvulnerable homelessindividualsandfamiliesinourcommunity. ProjectInnovation The National CooperationforSupportive Housingsuggestsusinga“Low-Demand” approach.This bestpractice designfocusesonhelpingtenantsretaintheir housing,ratherthanlayeringthe housingwithendlessrequirements. We employ thisphilosophythroughoutourprograms. The National Alliance toEndHomelessnesshaspublishedrecentresearchwhich suggeststhathousingmodelsshouldfirsthouse ahomelessperson,andsecond introduce the supportive servicesneededtokeepthatpersonhoused.The researchindicatesthat“housingreadiness”programsare effective 50% of the time,while “housingfirst”programsare effective 85% of the time.The Lord’s
  • 6. Place has adoptedthisevidence-based“housingfirst”philosophyasaguide to our work. Our scatteredsite apartmentprogramisexclusivelyHousingFirstbased. We believe thathousingisourclients’right,notjustaprivilege. We adoptnational bestpracticestoensure thatour clientsreceive the necessary servicestostabilize themandenable themtolive independently.These include rapidre-housing, permanentsupportive housing,HousingFirst,motivational interviewing,traumainformedcare,assertive communitytreatment,stagesof change,and the co-occurringdisordersinitiative.We are particularlyproudof our assertive communitytreatmentteam(CARETeam) whichwasrecognizedas innovative andfundedbyUnitedWayof PalmBeach County and ledtoour being invitedtopresentonthe model atthe 2013 National Alliance toEnd Homelessnessannual conference inWashington,DC.OurCARE Teamis innovative inthat the treatmentmodel isbeingappliedinahomelesssheltersetting as opposedtothe more traditional communitymentalhealthsetting.Thisservice is available toall of our housingprogramresidents, manyof whomhave disabilities and manyof whom have severe andpersistentmental illness.Finally,The Lord's Place has a jobtrainingandplacementprogramdesignedforhomelessindividuals. *Anticipated Challenges Homelessindividualsare oftenlabeledas“difficult,”“lackingmotivation,”“lazy,” or even“helpless.”Usuallythere are amultitude of personal challengesand societal barriersthat,if notproperlyunderstoodbyourcase managers,can negativelyimpactourclients’journeyoutof homelessness.Lackof education, illiteracy,drug/alcoholaddiction,mentalillness,anddistrustforauthorityare commonobstaclestosuccessful outcomes.Therefore,ouragencyhascommitted to providingongoingeducationandtrainingtohelpstaff gaincompetencywith thispopulation.Ourcomprehensive trainingprogramincludestopicsrelevantto homelessness:traumainformedcare,motivational interviewing,client-centered approaches,andclient-directed/outcome-informedcase management.We help staff to developtrustingrelationshipswithclients,learnnottolabel clients,learn to meetclientswhere theyare,andtreatclientswithpatience,compassionand respect. Employmentcontinuestobe ourgreatestchallenge.Increasingourresidents’ income isa critical stepto theirpotential success.However, due topoorwork historiesorcriminal backgrounds,the realityof findingemploymentisoften difficult.Toaddressthisissue,The Lord’sPlace hascreatedour JobTrainingand PlacementCenter.Designedtomeetthe specificdemandsof thispopulation,our trainingprogramprovidesintensive,personalizedservices.Throughclass activities,workshops,apprenticeshipsandjobplacementservices,ourtraining centerhas quicklybecome avaluedresource forPalmBeachCounty’shomeless.
  • 7. Our supportive housingresidentshave accesstothese specializedservicesandare encouragedtouse themby case managers.These servicesbecomeintegratedinto our residents’actionplans.Whensustainable outsideemploymentisnotpossible, the agency employsprogramparticipantsinanumberof social enterprise businesses. We currentlyemployover30 formerhomelessprogramparticipants. *OrganizationandPartnerCapacity We have decadesof experienceimplementingandsustainingprojectsof thissize andscope.We were recently the leadagencyof a million-dollarRobertWoodJohnsongrantto assistex-offenders reintegratingtoourcommunity.Thisgrantreliedonusto be the fiscal agentand coordinatorof a 31- agencyproject.The Lord’s Place hasthe expertise andtrustof our communitytobe excellentstewards of anydonor’sdollar. Good financial stewardshipisatop priority.Ourprogramsmust be result-oriented,affordable,and sustainable.We continuouslydevelopsystemsthatenable ustoincrease capacityandprogram effectiveness.Everydollarisspentwithcareful considerationof clients’needs,andtransformationof livesisalwaysourprimaryfinancial concern. We know thateverydollarspentonhomelessservices yieldsamanyfoldreturnon investmentinreducingothercoststosocietyandour community. As a leaderforhomelessservices,we pride ourselvesinpartneringwithotherindustryleaderstosustain the qualityandsuccessof ourprograms. Each partnerbringscommunity-recognizedexpertiseintheir field.Partnersare fullyvettedbyourleadershipteam, andcontinuouslyassessedforqualityand effectiveness. The Lord’s Place staff andBoard of Directorsshare theirdomainof expertisetofulfill ourmission.The Executive Leadershipisresponsibleforprovidingleadershipandoversightforthe dayto day operations and the deliveryof lifechangingprograms,while the dedicatedBoardof Directorsiscommittedto upholdingourmission.Eachyear,the Boardand Executive Staff review andupdate the StrategicPlanto assure that we are deliveringoutstandingservicesandidentifyingwaystomeetthe financialneedsof the agency.
  • 8. Underserved Population(s) Served *RFP ProposalsOnly (To be incorporatedintoproposal byRFPapplicantsonly,notrenewals. UnderservedPopulation(s) Served - Proposal includesclearlydefineddata showingagroup needingservicescurrentlynotprovidedtothem.Thisshouldbe documentedbydatathat showsa subgroupof the demographicbeingservedis underrepresentedinthe servedpopulationcomparedtotheirpercentageof the overall populationbygreaterthan10% deviation.) Our supportive housingprograms focuson households(individualsandfamilies) withat leastone disabledresident.The U.S.CensusBureaureportsthat 173,425 or 14.6 percentof PalmBeachCounty’spopulationhasone ormore disabilities. Publicawarenesscampaignsandenforcementof the AmericanswithDisabilities Act (ADA) has,inrecentyears,significantlyincreasedemploymentopportunities for the disabledpopulation. Despitethe factthat41.9 percentof PalmBeach County’sdisabledpopulationof workingage (16-64 years) isemployed,the percentage of thispopulationlivingbelow the povertylevel issignificantlyhigher – 13.9 percent– than the 9.4 percentrate of povertyamongthe general populationinthe County. The AmericanCommunitySurveyrevealsthat10.4% of familieslive below the povertylevelinthe countyandthat, overall,renters61.1% spendmore than30% of theirhouseholdincome onrent. Those servedbyour hosingprogramsare amongthe neediestinPalmBeachCounty. Underserved Area(s) Served*RFP ProposalsOnly Instructions: (To be incorporatedintoproposal byRFPapplicantsonly,notrenewals. UnderservedArea(s) Served - Proposal includesaclearlydefinedzipcode or censustract area that has a highservice problem/populationandnoproviderthat islocatedwiththe identifiedareaorinclose proximitytothe area.Thiszip/census
  • 9. tract shouldalsobe underrepresentedamongstthe service population.Include or attach all sourcescited.) The HealthyCommunitiesIndexascitedbyPalmBeach CountyCounts (www.pbccounts.org)revealsthatall of our housinglocations andscatteredsite apartmentsare situatedinzipcodeswithinPalmBeachCountycharacterizedas beingof the highestneed. Ona scale of 1 to 5, 5 beinghighest inneed,our locationsare all inhighestneedzipcodeswithinthe county. *Prior Outcomes Throughour ContinuousQualityImprovementprocess,we collectdiverse demographic,outcome andprocessdatato monitorthe successof our housing programs.Primarygoalsfor the supportive housingprogramsinclude connecting householdstostable,independenthousingandhelpingthemtomove toward financial stability. For PreviousFY2012/2013:  From 10/1/2012 to 9/30/2013 339 individualswere residentsinThe Lord’s Place housingprograms.  93% of themwere nolongerhomelessatthe endof the year.  123 individualsandfamilymembersleftourhousingprogramduringthe year.100 or 81% lefttostable housing.  53% of those whoexitedourhousingprogramsleftwithjobs. For CurrentFY 2013-2014:  From 10/1/2013 to 9/30/2014, 324 individualswere residentsinThe Lord’sPlace housingprograms. There were 60 familiesservedconsisting of 108 childrenand72 adults.  94% were nolongerhomelessatthe endof the year.  Of 152 individualsandfamilymemberswholeftourhousingprogram duringthe year,131 or 86% lefttostable housing.  51% of adultswhoexitedourhousingprogramsleftwithjobs.  Housingresidentsare saving$123 a month,onaverage.
  • 10. PriorOutcomes, Continued As a single mother,Laurenfoundherdestiny.She lovedsocial work,especially workingwithat-riskchildren.However,due toaseriesof setbacks,she was unable tomake enoughmoneytosupportthe house andchildthat were her financial responsibilities.Overthe yearsshe downsized,butitturnedoutto be too little toolate.Herhome wasforeclosedandhercar repossessed. A pastorreferredLaurenandher son,Blake, toThe Lord’sPlace.Lessthan a monthaftermovingintothe FamilyCampus inWestPalmBeach,Laurenwas diagnosedwithbreastcancer.“Iowe my life toThe Lord’sPlace”,says Lauren, “theymade sure I was giventhe requiredtreatmenttoexpunge the cancer. Withouttheirlove andsupport,Idon’tknow what I wouldhave done.” Today Laurenisindependentonce again.She workswithat-riskchildren.Her purpose andproudestaccomplishmentismakingadifference inachild’slife. Whenvolunteeringatthe FamilyCampus,the kidscall her“MissLauren.”She lovesbeingeveryone’s momandthe kidslove her. Laurenis veryproudof her son.Blake earneda full scholarshiptothe Universityof Alabamaandis studyingbio-chemicalengineering. OnNovember20,2014, The Lord’sPlace honoredhimwith The Ending HomelessnessAward atitsannual breakfastfundraiser.Asamom, Laurenhas alwayshopedhersonwouldgrowup to be happy,successful andindependent.Withherlove,andherson’shardwork, herhope is fastbecomingreality. ”On my journey”,Laurensays,“Ihave learnedmanythings.Mygreatestlife lesson isthat you are responsible foryourownhappiness.”WhenaskedwhatThe Lord’s Place meansto her,she responds,“everything”. *Documented Indicators*RFP ProposalsOnly Four of our 6 housingprogramsare PermanentSupportive HousingPrograms whichtargetadultswithdisabilities. OperationHome ReadyIandIItarget disabledandchronicallyhomelessindividualsexclusively. JoshuaHouse is characterizedbya highpercentage of disabledandchronicallyhomeless individualsaswell. Becausethispopulationpresentswithnumerousbarriersto success,extendedtime isoftenrequiredtoachieve success.Also,thispopulation oftenisresistanttochange,and mayhave trouble adheringtoprogram requirementsandpolicies andprocedures.Highattritionratesandrelapse canbe challenges.Becauseof this,the Departmentof HousingandUrbanDevelopment (HUD) has a national objective thatstatesthatpermanentsupportive housing residentsshouldremainstablyhousedinthe programfora minimumof six months.InFY 2013/2014, 148 of 166 or 89% of PSH programparticipantsachieved
  • 11. thisgoal,exceedingthe National Standardof 80% establishedbyHUD. HUD alsotracks the percentage of homelesspersonsmovingfrompermanent housingprogramsto stable,independenthousing,withanational standardof 65%. In FY 2013/2014, of 152 individualsandfamilymemberswholeftour housingprogramduringthe year,131 or 86% leftto stable housing. HUD tracks the percentage of homelesspersonsemployeduponexitof HUD homelessassistance projects,withanational standardof 20%. InFY 2013/2014, 24 of 55 adultsor 44% of those leavingPSHprograms(disabilityisrequiredfor program entry) were employedatexit. Finally,75of 91 households or82% had increasedincome fromall sources. The CoC performance measure goal is30% for SHP. *Use of Volunteers Communityvolunteersare the heartbeatof The Lord’sPlace.There are currently 130 active volunteers.The volunteerworkforce savesouragencyover$300,000 a yearin staff wages.Volunteerssupportthe housingprogramsthrough administrativesupportandlandscapingandpaintingassistance.Volunteersserve residentswhoattendCafé Joshuaeventssuchasworkshopsandjobtrainingand placementactivitiesbyservinghotmealsandengagingwithclientsatmealtime. Many communitygroups,includingchurchesandRotaryClubs,alsoprovide special eventsforthe familiesandindividualsincludingholidayparties,summer picnicsand “Girls NightOut”for the mothers.