Eye in the sky
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BA for the digital government from solution supplier's perspective.
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Eye in the sky
- 1. BA for the digital government Natalia Bogus CBAP, PMP From Supplier’s perspective Inspired by “Eye in the sky”
- 2. 2 About Natalia IT project manager and business analyst with 10 year experience, who has successfully delivered numerous of the IT projects and business analysis outcomes for the private and public sectors, including electronic government projects and solutions. Strong communication, conflict and problem solving skills, huge experience managing international multicultural teams and stakeholders. Proven track of the successfully delivered projects and business solutions. Advanced specialization in ISV software products, remittances, payments, IT services domains. Successful projects with MoneyGram, Industrial Commercial Bank of China, Russian Post, electronic government of Moldova, Visa, MasterCard, Swift, RemitRadar, etc. Holds PMP and CBAP certifications.
- 3. 3 How decisions are made Showcases the latest digital solutions Why eye in the sky?
- 4. 4 Be ready for... Complexity Uncertainty Avoidance Conflicts Abuse of power Developing countries
- 5. 5 3 stages of digital government BA Tender Implementation Operation
- 6. 6 Tender Focus • Government representatives Attention • Eligibility • Commercial Success factors • Experience • References • Benefits realization justification Techniques • Document analysis • Acceptance and evaluation criteria • Prototyping • Stakeholder List, Map, Personas
- 7. 7 Implementation Focus • Consumers • Citizens • Organizations Attention • Assumptions • Changes Success factors • Pilot first • Agile • Continuos monitoring Techniques • Prioritization • Process Modelling • Backlog management • Brainstorming • Use cases
- 8. 8 Operation Focus • Consumers • Citizens • Organizations Attention • KPI • Benefits realization Success factors • Continuous improvement Techniques • Observation • Reviews • Lessons learnt • Root cause analysis • Risk Analysis and Management
- 9. 9 Useful tips and tricks People are first, technologies are second! Continuous monitoring Don’t expect for agreement between all the parties Be ready to make decisions by yourself Find the stimulus/motivation factor (for each of the stakeholders)
- 11. 11 Thanks! Q&A