1. B-PRO 2.0
B-PRO 2.0
Wipro’s exclusive business innovation challenge
Team H-9 Alphas
Ankit Sagu
Yash Rathi
Abhishek Kudiyal
2. B-PRO 2.0
Industry Needs & Opportunities
Strategic Framework
Big investment opp.
Large banks Throw billions of dollars of
investment to become sustainable digital
players in the market
Fintech Velocity
FinTechs attract clients with superior
service, but it's hard to follow their fast-
paced innovation.
Striving Small banks
Small banks which constitutes large part
of the banking industry is lacking in
digital transformation
• Only 14% of the banks have
reached halfway with their 2021
DT strategy
• Just 3% of those that started their
2021 DT strategy are about to
complete the transformation
• 85% have launched their DT
strategy & 15% will do it by 2022
Source: Cornerstone Advisors survey of 300 community-based financial institution executives
Digital Transformation Impact is Lacking
0%
4%
0 0
18%
20%
11%
9%
10%
25%
14%
8%
28%
25%
22%
16%
0%
10%
20%
30%
Operational Expenses Customer retention Deposite account
volume
Product per customer
%
of
DT
done
<10% 25% 50% >75%
• Only 25% banks reported
increment in customer
retention due to DT
implementation (>75% done)
• Operational Expense, Deposite
account volume, Product per
customer has also shown less
improvement with the current
strategy
16%
Financial institutions said their core
vendors have made “significant” contributions
to their digital transformation efforts
70%
Banks they don’t want to replace their core
system as part of their digital transformation
due to its complexity
3. B-PRO 2.0
The Way Ahead with the Strategy………..
PHASE 1: START SMALL PHASE 2: ADD PLATFORM
PHASE 3: SCALE SUCCESS
Small Sized banks has less resources in terms of budget & manpower, they will
avail outsourcing opportunities for developing mobile apps with great UX
Extending app functionality
- Added functionality like Mobile
wallet, contactless payment
Adding Self Service points at the
branches
Automation of some back &
middle office
Robust & Secure system with
data consistency
Cloud based data integration for
supporting task
Cost Effectiveness
Higher efficiency
Filling Gaps
Innovative approach
Customer Bank
Orchestrator
Customer Bank
From providing process automation for banks and customer,
Alpha now can provide analytical solutions to make the bank
play an Orchestrator
Prescriptive Analytics
-Fintech solutions like
Multibanking, Personal finance
advisory
- More personalized banking
- Chatbots, IOT based services
for effective data collection
- Analyse user journey to draw
conclusions & anticipate need
- Platform & devices like Apple
watch, Alexa etc
Key
Features
Major Usability of Omnichannel
Tailored marketing
for customer
engagement
Better tracking of
customer
touchpoints
Integrating multiple
value proposition
Automated decision
processes using
RPA, BPM
Connectivity
Automate data analytics parts to provide architectural innovation: Flexible & Agile
Integrate Machine learning, AI, Blockchain to boost cyber security
Redesigning back & middle office with high RPA, & open APIs to connect all collaborative PPT
Creating backend platform & provide backward integration with existing apps