CSGB 6313
Training Management
Semester 3, 2014/2015
TOPIC 6 : EXPERIANTIAL TRAINING AND TEAM BUILDING
Prepared for:
Dato’ Dr William R. Stevenson
Prepared by:
Premen Vesudevan CGA130012
Palaniappan Sathappan CGA130050
Suraya Natrah Malek CGA130148
Renna Kaur Randhawa CGA130116
Fauzan Aris CGA140054
2
Outline
3
Introduction1.0
• Conduct a team building
program for corporate
industry
• Focus on instilling leadership,
team bonding and
management skills
• Suits all levels of people from
various industries
• Must be tailored based on
requirement by first
investigating issue in
organization and addressing it
4
About Team Building
Team Building
Group Intervention
Training platform for
employees to become a
team player
Activities can be a powerful tool to unite
groups, develop strengths and address
weaknesses
Interpersonal
relation
Social
interaction
Intended to address problems
affecting team functionalities
in an organization and how to
overcome them
Process of training that is
not apparent to individual as
they absorb knowledge,
skills and lesson
unknowingly by completed
the arranged activities and
tasks
1.2
5
Methodologies - ADDIE1.4
6
Lack of team
bonding
Problems
Poor
communication
skill
Weak link
Manager &
subordinates
Team
Player
Contribution
High Work
Stress
Level
Leadership
issues
Problem Statement
• An organization tend plan activities
for team building with no real goal
in mind
• The organization risk losing the
team's respect when they plan team
building program that doesn't
benefit in any sense.
• Also participants will be unable to
visualize the organization mission
and vision clearly.
1.5
7
Resolve conflict among employees and manage difficult people
Improve and instill management and interpersonal development
Improve Communication Skills among peers and management
Enrichment on setting organization goals & strategic planning
Leading organizational change and becoming a high performance team
Boosting Employee Morale
1
2
3
4
5
6
Objectives & Goals1.6
8
TEAM BUILDING
3 Days
2 Nights
20 – 40
pax
Corporate
Industries
 The participant
must come from
various
backgrounds.
 The individuals will
be grouped
randomly
regardless of their
position.
 Individuals will be
treated equally
throughout the
program sessions
• Management / Supervisory Teams
• Teams / departments from Companies.
• Groups that need to work more effectively
together.
• Groups with specific challenges to address in
the workplace.
Program Scope1.7
9
Learning
Activities &
Best Practices
Program
Methodology
Simulation
Problem-
Based
Learning
Role
Play
Management
Games
Outdoor
Challenge &
Experiential
Learning
Teambuilding Process & Planning2.0
10
Program Implementation
VENUE
Berjaya Langkawi
Resort, Kedah
REASON
The refreshing cool
beach air and eco-
friendly nature of the
island creates the
perfect setting for
indoor and outdoor
teambuilding
activities
2.1
11
30
Participants
5 pax/
group
10
Facilitators
2
Main
Trainers
Trainers & Participant
Senior Management, Managers,
Executives & clerical staff
 Allow a higher quality of interaction among
participants.
 Each group will be assigned to 1 Facilitator
 The trainers and facilitators will be equipped
with basic paramedic knowledge.
 Trainers will be the Person-in-charge to
manage and coordinate the whole event.
 These trainers will play role as motivational
speakers for certain speech program.
Classroom Facilities
 Hi-Definition LCD projectors and screen.
 Laptops.
 PA system with Lapel MIC.
 Cameras & Video Gadgets.
 Wi-Fi.
 Stationeries, flip charts, marker pens,
Post-it Notes.
 Long tables, 40 chairs, trolleys.
 Mineral water bottles to facilitate the
sessions
Program Implementation2.1
12
Expected Learning Investment (30 Pax)
Description Cost (RM)
Airfare tickets via MAS Airline
(Return flights)
On company
budget
Transportation and logistic
Langkawi Airport to Berjaya
Langkawi Resort
1,000.00
Accommodation at Berjaya Langkawi
Resort
19,000.00
Food and Beverages 2,000.00
Team Building administration and
materials cost
6,000.00
Gift, souvenirs and certificates 4,000.00
TOTAL 32,000.00
Program Implementation2.1
Participants are expected to gain the
following experiences:
• Team members are required to
depend on one another to achieve
the same mission and objectives
• All team members are held
responsibility and accountability for
doing their share of the tasks and
understand that everything in the
final products
• Coordination or cohesiveness is the
success key for this matter.
13
Team Building Program Itinerary
Time Activities
FRIDAY – DAY 1
1200-1700 • Welcome Greetings to the
Resort - Arrival of Participants
• Check-In to respective rooms
• Welcome Drinks and Snacks
• Tea break
• Get around the resort
(Relaxation- retreat)
1700-1900 Session 1 – Icebreaker Activities
(INDOOR)
• Briefing by the trainer about the
program
• Introduction of Participants
• Participants Get into groups
• Two Truths and One Lie
• Game of Possibilities
• Painting A Picture
1900-2000 Light and Easy
2000-2100 Dinner
2100-2200 Motivational Talk – By the trainers
2.2
The aim of an experiential learning
session :
 Building stronger relationship
and cohesiveness in teams.
 Igniting the spirit of achievement
 Learning and internalize
corporate values.
 Improving team communication
effectiveness
14
Team Building Itinerary
Time Activities
SUNDAY – DAY 3
0700-0900 Breakfast
1700-1900 Session 8 - Active Listening ‘Feedback
Arc’
2000-2100 Session 9 - Summing Up and Certificate
Ceremony
2100-2200 Session 5 - High Performance Team
‘Rafting Challenge’ (OUTDOOR)
1700-1730 Checkout
Time Activities
SATURDAY – DAY 2
0700-0900 Breakfast
1700-1900 Session 3 - Amazing Race
“Together We are Champions”
(OUTDOOR)
1900-2000 Buffet Lunch
2000-2100 Session 4 - Tug of War (OUTDOOR)
2100-2200 Session 5 - High Performance
Team ‘Rafting Challenge’
(OUTDOOR)
1700-1730 End of Team Building
1730-1830 Refreshment and snacks
1830-1930 Light and Easy
1930-2130
2130-2300
BBQ Dinner
Session 6 - Cow Boy Dress-Up
Night (INDOOR)
Session 7 - Recall Game and
Experience & Knowledge Sharing
Session (INDOOR)
2300 Conclusion of the Day
2.2
15
Ice Breaking Activities – Day 1
Two Truths And A Lie
Purpose:
Encourage bonding and
communication.
Method:
Every Team will write 2 truths
and 1 lie.
Share among the participants.
Repeat the 3 statements, groups
vote which is the lie.
Learning Outcome:
Better communication among
co-workers and know each other
better.
Purpose:
Encourage creative thinking and
have fun.
Method:
A napkin given to each group.
Each person need to stand and
demonstrate the use of napkin
creatively.
Cant speak and must stand to
demonstrate.
Learning Outcome:
Better communication among
co-workers, experience different
ways to solve problems and use
resources effectively.
The Game of Possibilities Painting A Picture
Purpose:
Encourage communication,
creative thinking and have fun.
Method:
Teams will be asked to paint a
picture using chin, elbow and
nose. (Mountains, birds, sun,
clouds, water, boat and people)
Learning Outcome:
Think out of the box.
Motivated to take challenges at
workplace and stay positive
minded.
.
3.0
16
Activities - Day 2
The Hurricane Game and Broken SquareThe Diversity Tree
Purpose:
To value and respect diversity at workplace.
Method:
On a flip chart, each team need to draw a
tree with names of the members.
Every member need to write encouraging
messages on the tree.
Learning Outcome:
Instill mutual respect, recognition and
positive thoughts among the team
members.
Purpose:
Encourage teamwork and sharing of
information.
Method:
Shown 25 items and need to memorize.
Square puzzle will be distributed and will be
jumbled. Teams need to solve the puzzles
without talking.
Learning Outcome:
Strategize and plan work.
Teamwork, support each other and ensure
objectives met.
3.0
17
Activities - Day 2
Amazing Race
Purpose:
• To encourage teamwork.
• Communication skills.
• Enhance Leadership skills.
• Solve problems together.
• Trust, respect and
understand each other.
3.0
18
Activities - Day 2
Amazing Race
Method:
• Each Group will have 5 members.
• 5 mystery rounds - to solve
challenging puzzles, riddles and
physical activities.
• Each clue placed in a RED
envelope and is located at
different locations in the resort.
• One Check point >>> Pit Stop
(Final location)
• Detour Activity (Whole Team
Challenge)
• Road Bock Activity (Individual
Challenge)
3.0
19
Activities - Day 2 (Amazing Race)
3rd Mystery Round
Garden Resort
Roadblock –
3 clues
10 mins
Max 30 marks
2nd Mystery Round
Resort Lobby
Detour – 3 clues
10 mins
Max 30 marks
5th Mystery Round
Spa of the resort
Detour –
1 clue, find 10 essential
bottles & presentation
30 marks
60 minutes
1st Mystery Round
Kitchen of the Resort
Detour – 3 clues
10 mins
Max 30 marks
4th Mystery
Round
Swimming Pool
Roadblock –
1 clue and
physical activity
20 mins
Max 20 marks
Dinning Hall of
the Resort
3.0
20
Learning Outcome
 Better communication skills and more focused.
 Motivated and inspire others to excels.
 Able to work in a team and enhance team synergy.
 Utilize strengths of workmates.
 Understand, sensitive of surroundings and cooperate with each
other more effectively.
 Able to propose ideas and suggestion rather complaining.
Activities - Day 2 (Amazing Race)3.0
21
Activities - Day 2
Purpose:
• Encourage teamwork, innovative, creative
thinking, communication and enhance leadership
skills.
Method:
• Each team will need to build a raft with material
provided such as ropes, planks and barrels.
Learning Outcome:
• Develop high performance team.
• Readiness to face unpredictable situations.
• Communicate effectively.
• Utilize strengths of workmates.
• Understand, motivate and cooperate with each.
other more effectively.
Purpose:
• To focus a common goal, teamwork and
positive communication.
Method:
• Open clash between two team.
• 5 rounds, strongest team will be the winner.
Learning Outcome:
• Cooperate effectively and plan a strategy to
achieve a goal or objective.
High Performance Team “Rafting Challenge”Tug of War
3.0
22
Activities – Day 2
Purpose:
• Sharing of knowledge and working in a team.
Evaluate after a training event.
Method:
• Teams have 10 minutes to recall and list as many
skills they experienced throughout the day.
• Teams share their opinions and other teams can
challenge their opinions.
Learning Outcome:
• Encourage teamwork and engagement among
participants.
• Instructor learns what was important to the group
and how much retained after the activities.
Purpose:
• To stress free, feel happy, encourage
communication and bonding.
Method:
• Dress according the theme.
• 10 minutes role play of the theme.
Learning Outcome:
• Participants will feel renewed and
motivated to give their best at their
workplace.
Recall Game & Experience Sharing SessionCow Boy Dress-Up Night
3.0
23
Activities – Day 3
Summing UpActive Listening “Feedback Arc”
Purpose:
• Encourage sharing of knowledge and enhance
communication skills.
Method:
• Members are required to share their experiences
during the team building event.
Learning Outcome:
• To ensure participants understand the
importance working in team and cooperating
with each other.
• To know participants feelings at the end of the
program.
Purpose:
• Foster open communication and active
listening.
• Inspire to give feedback and sharing of
knowledge among participants.
Method:
• Verbal feedback from teams on the
strengths and challenges during the entire
program.
Learning Outcome:
• Able to accept feedback, being honest and
sincere without being defensive in any
situation.
3.0
24
Recommendation
• Workforce – asset to a Company.
• An organization with good design of team building activities will create
an effective TEAM in the Company.
• Need Management commitment to ensure success to team building
activities.
• Encourage better communication skills, leadership skills, problem
solving skills and teamwork.
4.0
25
Conclusion5.0
• Team building is essential in promoting better work
environment (performance, team cohesiveness)
• Must be underlined by specific objectives
• Our team building program governed by a set of objectives,
each activity focus on a defined learning outcome
• Completion of it expected to bring about change in
participants as they return to work (better perspective and
application)
• Main idea is to set aside all differences and come together for
a common purpose working hand in hand to achieve it – what
every organization strive for
• TEAM – Together Everyone Achieve More
26
Class Exercise
• Every team will choose one member and the member
will secretly write down TWO truths and ONE lie of
themselves, on a small piece of paper.
• Allow 10-15 minutes of open conversation among all
groups.
• Repeat the THREE statements to everyone and each
group will vote on which statement is the LIE.
27
Learning Outcomes
• Better communication among class mates.
• Bonding and know each other better.
• “NEVER JUDGE A BOOK BY ITS COVER”.
THANK
YOU

EXPERIANTIAL TRAINING AND TEAM BUILDING

  • 1.
    CSGB 6313 Training Management Semester3, 2014/2015 TOPIC 6 : EXPERIANTIAL TRAINING AND TEAM BUILDING Prepared for: Dato’ Dr William R. Stevenson Prepared by: Premen Vesudevan CGA130012 Palaniappan Sathappan CGA130050 Suraya Natrah Malek CGA130148 Renna Kaur Randhawa CGA130116 Fauzan Aris CGA140054
  • 2.
  • 3.
    3 Introduction1.0 • Conduct ateam building program for corporate industry • Focus on instilling leadership, team bonding and management skills • Suits all levels of people from various industries • Must be tailored based on requirement by first investigating issue in organization and addressing it
  • 4.
    4 About Team Building TeamBuilding Group Intervention Training platform for employees to become a team player Activities can be a powerful tool to unite groups, develop strengths and address weaknesses Interpersonal relation Social interaction Intended to address problems affecting team functionalities in an organization and how to overcome them Process of training that is not apparent to individual as they absorb knowledge, skills and lesson unknowingly by completed the arranged activities and tasks 1.2
  • 5.
  • 6.
    6 Lack of team bonding Problems Poor communication skill Weaklink Manager & subordinates Team Player Contribution High Work Stress Level Leadership issues Problem Statement • An organization tend plan activities for team building with no real goal in mind • The organization risk losing the team's respect when they plan team building program that doesn't benefit in any sense. • Also participants will be unable to visualize the organization mission and vision clearly. 1.5
  • 7.
    7 Resolve conflict amongemployees and manage difficult people Improve and instill management and interpersonal development Improve Communication Skills among peers and management Enrichment on setting organization goals & strategic planning Leading organizational change and becoming a high performance team Boosting Employee Morale 1 2 3 4 5 6 Objectives & Goals1.6
  • 8.
    8 TEAM BUILDING 3 Days 2Nights 20 – 40 pax Corporate Industries  The participant must come from various backgrounds.  The individuals will be grouped randomly regardless of their position.  Individuals will be treated equally throughout the program sessions • Management / Supervisory Teams • Teams / departments from Companies. • Groups that need to work more effectively together. • Groups with specific challenges to address in the workplace. Program Scope1.7
  • 9.
  • 10.
    10 Program Implementation VENUE Berjaya Langkawi Resort,Kedah REASON The refreshing cool beach air and eco- friendly nature of the island creates the perfect setting for indoor and outdoor teambuilding activities 2.1
  • 11.
    11 30 Participants 5 pax/ group 10 Facilitators 2 Main Trainers Trainers &Participant Senior Management, Managers, Executives & clerical staff  Allow a higher quality of interaction among participants.  Each group will be assigned to 1 Facilitator  The trainers and facilitators will be equipped with basic paramedic knowledge.  Trainers will be the Person-in-charge to manage and coordinate the whole event.  These trainers will play role as motivational speakers for certain speech program. Classroom Facilities  Hi-Definition LCD projectors and screen.  Laptops.  PA system with Lapel MIC.  Cameras & Video Gadgets.  Wi-Fi.  Stationeries, flip charts, marker pens, Post-it Notes.  Long tables, 40 chairs, trolleys.  Mineral water bottles to facilitate the sessions Program Implementation2.1
  • 12.
    12 Expected Learning Investment(30 Pax) Description Cost (RM) Airfare tickets via MAS Airline (Return flights) On company budget Transportation and logistic Langkawi Airport to Berjaya Langkawi Resort 1,000.00 Accommodation at Berjaya Langkawi Resort 19,000.00 Food and Beverages 2,000.00 Team Building administration and materials cost 6,000.00 Gift, souvenirs and certificates 4,000.00 TOTAL 32,000.00 Program Implementation2.1 Participants are expected to gain the following experiences: • Team members are required to depend on one another to achieve the same mission and objectives • All team members are held responsibility and accountability for doing their share of the tasks and understand that everything in the final products • Coordination or cohesiveness is the success key for this matter.
  • 13.
    13 Team Building ProgramItinerary Time Activities FRIDAY – DAY 1 1200-1700 • Welcome Greetings to the Resort - Arrival of Participants • Check-In to respective rooms • Welcome Drinks and Snacks • Tea break • Get around the resort (Relaxation- retreat) 1700-1900 Session 1 – Icebreaker Activities (INDOOR) • Briefing by the trainer about the program • Introduction of Participants • Participants Get into groups • Two Truths and One Lie • Game of Possibilities • Painting A Picture 1900-2000 Light and Easy 2000-2100 Dinner 2100-2200 Motivational Talk – By the trainers 2.2 The aim of an experiential learning session :  Building stronger relationship and cohesiveness in teams.  Igniting the spirit of achievement  Learning and internalize corporate values.  Improving team communication effectiveness
  • 14.
    14 Team Building Itinerary TimeActivities SUNDAY – DAY 3 0700-0900 Breakfast 1700-1900 Session 8 - Active Listening ‘Feedback Arc’ 2000-2100 Session 9 - Summing Up and Certificate Ceremony 2100-2200 Session 5 - High Performance Team ‘Rafting Challenge’ (OUTDOOR) 1700-1730 Checkout Time Activities SATURDAY – DAY 2 0700-0900 Breakfast 1700-1900 Session 3 - Amazing Race “Together We are Champions” (OUTDOOR) 1900-2000 Buffet Lunch 2000-2100 Session 4 - Tug of War (OUTDOOR) 2100-2200 Session 5 - High Performance Team ‘Rafting Challenge’ (OUTDOOR) 1700-1730 End of Team Building 1730-1830 Refreshment and snacks 1830-1930 Light and Easy 1930-2130 2130-2300 BBQ Dinner Session 6 - Cow Boy Dress-Up Night (INDOOR) Session 7 - Recall Game and Experience & Knowledge Sharing Session (INDOOR) 2300 Conclusion of the Day 2.2
  • 15.
    15 Ice Breaking Activities– Day 1 Two Truths And A Lie Purpose: Encourage bonding and communication. Method: Every Team will write 2 truths and 1 lie. Share among the participants. Repeat the 3 statements, groups vote which is the lie. Learning Outcome: Better communication among co-workers and know each other better. Purpose: Encourage creative thinking and have fun. Method: A napkin given to each group. Each person need to stand and demonstrate the use of napkin creatively. Cant speak and must stand to demonstrate. Learning Outcome: Better communication among co-workers, experience different ways to solve problems and use resources effectively. The Game of Possibilities Painting A Picture Purpose: Encourage communication, creative thinking and have fun. Method: Teams will be asked to paint a picture using chin, elbow and nose. (Mountains, birds, sun, clouds, water, boat and people) Learning Outcome: Think out of the box. Motivated to take challenges at workplace and stay positive minded. . 3.0
  • 16.
    16 Activities - Day2 The Hurricane Game and Broken SquareThe Diversity Tree Purpose: To value and respect diversity at workplace. Method: On a flip chart, each team need to draw a tree with names of the members. Every member need to write encouraging messages on the tree. Learning Outcome: Instill mutual respect, recognition and positive thoughts among the team members. Purpose: Encourage teamwork and sharing of information. Method: Shown 25 items and need to memorize. Square puzzle will be distributed and will be jumbled. Teams need to solve the puzzles without talking. Learning Outcome: Strategize and plan work. Teamwork, support each other and ensure objectives met. 3.0
  • 17.
    17 Activities - Day2 Amazing Race Purpose: • To encourage teamwork. • Communication skills. • Enhance Leadership skills. • Solve problems together. • Trust, respect and understand each other. 3.0
  • 18.
    18 Activities - Day2 Amazing Race Method: • Each Group will have 5 members. • 5 mystery rounds - to solve challenging puzzles, riddles and physical activities. • Each clue placed in a RED envelope and is located at different locations in the resort. • One Check point >>> Pit Stop (Final location) • Detour Activity (Whole Team Challenge) • Road Bock Activity (Individual Challenge) 3.0
  • 19.
    19 Activities - Day2 (Amazing Race) 3rd Mystery Round Garden Resort Roadblock – 3 clues 10 mins Max 30 marks 2nd Mystery Round Resort Lobby Detour – 3 clues 10 mins Max 30 marks 5th Mystery Round Spa of the resort Detour – 1 clue, find 10 essential bottles & presentation 30 marks 60 minutes 1st Mystery Round Kitchen of the Resort Detour – 3 clues 10 mins Max 30 marks 4th Mystery Round Swimming Pool Roadblock – 1 clue and physical activity 20 mins Max 20 marks Dinning Hall of the Resort 3.0
  • 20.
    20 Learning Outcome  Bettercommunication skills and more focused.  Motivated and inspire others to excels.  Able to work in a team and enhance team synergy.  Utilize strengths of workmates.  Understand, sensitive of surroundings and cooperate with each other more effectively.  Able to propose ideas and suggestion rather complaining. Activities - Day 2 (Amazing Race)3.0
  • 21.
    21 Activities - Day2 Purpose: • Encourage teamwork, innovative, creative thinking, communication and enhance leadership skills. Method: • Each team will need to build a raft with material provided such as ropes, planks and barrels. Learning Outcome: • Develop high performance team. • Readiness to face unpredictable situations. • Communicate effectively. • Utilize strengths of workmates. • Understand, motivate and cooperate with each. other more effectively. Purpose: • To focus a common goal, teamwork and positive communication. Method: • Open clash between two team. • 5 rounds, strongest team will be the winner. Learning Outcome: • Cooperate effectively and plan a strategy to achieve a goal or objective. High Performance Team “Rafting Challenge”Tug of War 3.0
  • 22.
    22 Activities – Day2 Purpose: • Sharing of knowledge and working in a team. Evaluate after a training event. Method: • Teams have 10 minutes to recall and list as many skills they experienced throughout the day. • Teams share their opinions and other teams can challenge their opinions. Learning Outcome: • Encourage teamwork and engagement among participants. • Instructor learns what was important to the group and how much retained after the activities. Purpose: • To stress free, feel happy, encourage communication and bonding. Method: • Dress according the theme. • 10 minutes role play of the theme. Learning Outcome: • Participants will feel renewed and motivated to give their best at their workplace. Recall Game & Experience Sharing SessionCow Boy Dress-Up Night 3.0
  • 23.
    23 Activities – Day3 Summing UpActive Listening “Feedback Arc” Purpose: • Encourage sharing of knowledge and enhance communication skills. Method: • Members are required to share their experiences during the team building event. Learning Outcome: • To ensure participants understand the importance working in team and cooperating with each other. • To know participants feelings at the end of the program. Purpose: • Foster open communication and active listening. • Inspire to give feedback and sharing of knowledge among participants. Method: • Verbal feedback from teams on the strengths and challenges during the entire program. Learning Outcome: • Able to accept feedback, being honest and sincere without being defensive in any situation. 3.0
  • 24.
    24 Recommendation • Workforce –asset to a Company. • An organization with good design of team building activities will create an effective TEAM in the Company. • Need Management commitment to ensure success to team building activities. • Encourage better communication skills, leadership skills, problem solving skills and teamwork. 4.0
  • 25.
    25 Conclusion5.0 • Team buildingis essential in promoting better work environment (performance, team cohesiveness) • Must be underlined by specific objectives • Our team building program governed by a set of objectives, each activity focus on a defined learning outcome • Completion of it expected to bring about change in participants as they return to work (better perspective and application) • Main idea is to set aside all differences and come together for a common purpose working hand in hand to achieve it – what every organization strive for • TEAM – Together Everyone Achieve More
  • 26.
    26 Class Exercise • Everyteam will choose one member and the member will secretly write down TWO truths and ONE lie of themselves, on a small piece of paper. • Allow 10-15 minutes of open conversation among all groups. • Repeat the THREE statements to everyone and each group will vote on which statement is the LIE.
  • 27.
    27 Learning Outcomes • Bettercommunication among class mates. • Bonding and know each other better. • “NEVER JUDGE A BOOK BY ITS COVER”.
  • 28.