The document outlines the services and values of a recruitment team specializing in the supply chain and logistics sectors. It emphasizes their commitment to engaging with employers and candidates, effectiveness in candidate selection, honest communication, and loyalty to build long-term relationships. The team focuses on adapting to changing recruitment environments through innovative approaches and maintaining high service quality, thereby enhancing both employer and candidate experiences.

1. SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

2. Who are we?
An experienced recruitment team combining
recruitment, operational and commercial
experience within the Supply Chain and
Logistics sector.
A team with a strong commitment to quality
throughout employer and candidate
experience.
A team with the credibility to fully
understand and engage both employer and
candidate objectives.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

3. What do we do?
• Executive, Permanent and Contract Recruitment
• Mid – senior level candidates
• 3PL, FMCG, Pharmaceutical, Oil & Gas / Energy,
Engineering, Software vendors
• Ports, Harbours, Head Office, Operational
Facilities.
• Supply Chain, Procurement, S&OP, Warehousing,
Transport, Software
• Operational, Business Development, Technical
• Work closely with employer organisations to be
able to effectively communicate the values, skills
and challenges candidates face
• Structured candidate evaluation processes
• Driven by service and quality based KPI’s.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

4. Our values
• Engage
• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.
• Effectiveness
• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you
more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.
• Honesty and Integrity
• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome
surprise as much as you do.
• Communication
• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of
communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll
be the first to let you know.
• Loyalty
• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality
candidates who we work with throughout their careers.
• Innovation
• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing
best practice. We work hard to capitalise on those techniques.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

5. Our values
• Engage
• We believe in detailed engagement with employers and candidates. That way we make effective recommendations, benefiting both parties.
• Effectiveness
• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you
more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.
• Honesty and Integrity
• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome
surprise as much as you do.
• Communication
• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of
communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll
be the first to let you know.
• Loyalty
• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality
candidates who we work with throughout their careers.
• Innovation
• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing
best practice. We work hard to capitalise on those techniques.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

6. Our values
• Engage
• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.
• Effectiveness
• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you
more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.
• Honesty and Integrity
• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome
surprise as much as you do.
• Communication
• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of
communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll
be the first to let you know.
• Loyalty
• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality
candidates who we work with throughout their careers.
• Innovation
• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing
best practice. We work hard to capitalise on those techniques.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

7. Our values
• Engage
• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.
• Effectiveness
• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you
more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.
• Honesty and Integrity
• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome
surprise as much as you do.
• Communication
• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of
communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll
be the first to let you know.
• Loyalty
• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality
candidates who we work with throughout their careers.
• Innovation
• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing
best practice. We work hard to capitalise on those techniques.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

8. Our values
• Engage
• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.
• Effectiveness
• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you
more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.
• Honesty and Integrity
• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome
surprise as much as you do.
• Communication
• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of
communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll
be the first to let you know.
• Loyalty
• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality
candidates who we work with throughout their careers.
• Innovation
• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing
best practice. We work hard to capitalise on those techniques.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

9. Our values
• Engage
• We believe in detailed engagement with employers and candidates. That we make effective recommendations, benefiting both parties.
• Effectiveness
• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you
more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.
• Honesty and Integrity
• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome
surprise as much as you do.
• Communication
• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of
communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll
be the first to let you know.
• Loyalty
• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality
candidates who we work with throughout their careers.
• Innovation
• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing
best practice. We work hard to capitalise on those techniques.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

10. Why we think our values are
important to you…
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

11. ENGAGE - You want
candidate detail
How do they qualify beyond the obvious
recruitment questions?
What specific experience do they have that they
can bring to this role?
What is the situation with the current employer?
What is motivating the candidate to change jobs?
What strengths have we identified during our initial
consultation ?
What risks are there in the hire process?
Where is the candidate in terms of applications at
other organisations?
Do they know anybody at your company?
You also want good commercial relationship
management.
And so on….
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

12. EFFECTIVENESS - You
are very busy
You want CV’s for candidates you want to interview.
Carefully selected and confirmed with the
candidate’s agreement.
You want the t’s crossed and the i’s dotted before
too late in the candidate process.
You don’t want to be hassled because its our month
end and we need to get the numbers up. Things
take time and your company doesn’t work to our
schedule.
You don’t want pointless phone calls from
recruiters trying to get their KPI numbers up.
You don’t want your hiring managers contacted
unless it is absolutely necessary.
You want candidate issues solved without undue
attention.
You don’t want to be asked for a location map for
your premises for the umpteenth time!
And so on…
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

13. Communication -We
put emphasis on how
important this is.
You want to minimise situations where at the final
hurdle the candidate drops out of the process. We
continually qualify the candidates interest
throughout.
You want to know any hire risks such as competitor
and existing employers.
You want to know any special circumstances which
need to be considered.
You want to know what the candidate really thinks
of your company and the position that is proposed
– versus other those offered by other employers.
You need to know that the candidate qualifies for
key criteria – location, compensation, skills, interest
in your competition, cultural fit.
You want an opportunity to respond to counter-offer
scenario.
You want status updates and market insight when
you ask for it.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

14. TRUST - Honesty and
Integrity
You want straight forward, honest answers to
your questions about a candidate or any
other issue.
You want realistic assessment of candidates.
You need to trust our financial dealings with
your company.
You need to trust the way we behave with
you and others within your organisation.
You need us to be clear with you and seek
your permission if we feel we need to talk to
a hiring manager within your company.
You expect us to flag up anything that
concerns us within the relationship in order
that it can be dealt with properly.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

15. Loyalty is our biggest
asset
Our focus on building candidate and employer
loyalty means that we go the extra mile in
ensuring that candidates come back to us when
they next seek to change their jobs.
For you this means we are able to recommend
candidates who we know and who have done a
great job before. It means that we bring a wider
choice, and that when we recommend a
candidate to you, they trust our
recommendation – making it more likely they
will accept a job offer you.
Loyalty is built through great service combined
with great marketing communications.
We operate a multi-layer approach to candidate
marketing, delivering relevant marketing
activities to active and non-active candidate
groups.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

16. Innovation
The recruitment environment has changed
Candidate behaviour has changed with it
You need recruitment agents who leverage multiple
assets and technique to find the very best available
candidates.
Today’s candidate want us where they spend their
on and offline time. So we do the new and the old.
Employ Modern Marketing techniques.
Websites which attract through content that is
relevant to our specific supply chain and logistics
audience
Helping you vacancies go viral
Use technology to deliver innovative service
approaches. Employer brand
Emphasis on process technology
Adapting to changing client technologies, process
and protocols
Innovating around major recruitment initiatives
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

17. Our core values
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

18. Candidate’s want a
better recruitment
experience
Candidates becoming frustrated with
recruitment agents they cannot have a
decent conversation with – feel like cattle.
Good quality digital experiences that
translate into great quality inter-personal
experience.
Candidates want to work with agents who
give advice and carefully select opportunities
for them.
Candidates want to work with agents who
have explicit knowledge of the industry and
the responsibilities and environment in
which they work
Quality feedback.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

19. KPI’s
There are many KPI’s a recruitment
agency can track.
Ours are service led:
KPI’s can steer a business away from
candidate and employer objectives
We focus on understanding and
acting on:
Quality of Service
Candidate Experience
Employer Experience
Qualitative feedback
Candidate return rate
Employer loyalty
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

20. Take action on values
Collect and act on feedback from candidate
and employer engagements
Improve and develop best practice model
throughout all business activities
Drive values messages through the team
Actively mentor, engage in training and
provide support.
Respond pro-actively to all candidate and
employee events
Communicate honestly with candidates and
employers
Create value, don’t make employer and
candidate jobs harder
Commit and do.
Sometimes things go wrong. Figure out why,
learn and mitigate against it in the future.
SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

21. SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE
www.expediteresourcing.com
+44(0)1730 776123
info@expediteresourcing.com