2. Much more than an act,
Excellence is a habit !!
The Excellence and
Quality Consulting aims to
empower the work of
companies, offering the
latest tools and techniques
available in the market
through Neurobusiness,
Business Coaching and
P2 P (People to People)
business model.
3. With presence in several
countries of English,
Portuguese and Spanish
language, our company has
helped entrepreneurs, leaders
and business to understand
the significant changes in how
organizations relate to their
markets. These changes are
justified, if we may say so, due
to increasingly competitive /
complex markets and more
demanding consumers
(clients), creating new
behaviors and challenges.
4. Our neuroestrategy focuses on our automatic
process of attention and decision making
mechanisms that have been created within our
nervous system. This happens in order to save the
excess, energy wear, and attention to routine
tasks.
5. Objective:
Offer innovative solutions
with content and tools in the
light of neuroscience.
Understand how consumers
actually buy. Their feelings
plus all the complexity of
consumer habits.
Delivering knowledge with
much more precision, and less
likely-hood for margins of
error, and increased
assertiveness.
6. • Topics covered:
Neurobusiness: the relationship between
business and mind;
Neuromarketing: understanding the mind of
your client;
Neuroleadership: a must in the 21st Century;
Neurosales: the art understanding what is
behind the buying habits of your client.
7. Cases of success
• “With over 50 years of history, Beraca is a genuinely Brazilian
company, recognized for its ability to innovate and adapt.”
We were ask to work with his leadership team in order to unify
procedures in all units spread around Brazil. Three months after
our training we received a report from the HR department telling
us that the leadership team from northeast and north were
performing 18% above their standard results.
• “Leader in education in the world, Pearson has more than 150
years of experience in the market, operates in about 70
countries and has 48,000 employees.”
In 2013 Pearson had a challenge to incorporate the workforce of
a company that they bought by the end of the previous year. We
had just a few hours to imerse the new and old task force
together and give them a new perspective about the company
and their role. We talked to 300+ sales person and the result was
that by the end of 2013 their revenue went up 3% besides the
facy that they bought another huge group (Multi) and had a
major change in leadership roles.
8. Cases of success
• “The number one Buffet of Cuiaba. Since then, Leila and her team, formed
by the talent of 300 professionals, reinventing the art of celebrating every
event.”
We were ask to work with his leadership team in order to lower the turn
over of their entry level workforce. After a presentation followed by a full
day of training the buffet report that almost 35% of their seasonal
employees applied to become part timers and the turn over drop down
substantially.
• “Group of third part participants of the Buffet created to better understand
the needs of their clients and how to deliver in a more efficient, professional
and elegant manner ”
When we started working with this group, formed by very competitive
groups of entreprenours, the main challenge was to make them work
together instead of spreading bad rumors and gossip about each other’s
business. We worked on fields like client perception of their business, self
achieveness, partnership with others to create more quality, based on
neuromarketing/sales and neurolearship findings. We have been with them
by the beggining and end of the year and the results were visible in the
meeting. Every single participant had a story of good results in partnership,
satisfied clients and a lot atendees in their annual fair.
9. PETER ROLLEMBERG ROMAN
• Director of Neurobusiness Association for the State of Florida,
journalist, international speaker, teacher, photographer and TV
producer;
• Owner and Keynote Motivational Speaker of Excellence and Quality
Consulting
• 10 years studying leadership, marketing and excellence of customer
service throught the light of the neuroscience’s discoveries applied to
business (Disney University, Coaching Trainning Alliance, FCU);
• Worked at Walt Disney World as a facilitator of courses, coordinator and
ambassador of celebration "Year of a Million Dream;s
• Exceutive Producer , director and reporter for 20 years on most of
brazilians TV stations and.
• Bachelor in Radio and TV FAAP(Brazil), MBA in journalism at FIAM
(Brazil) and Master of Science in Communications from Florida Christian
University.
