SlideShare a Scribd company logo
Examples of companies
using Employee Advocacy
Hello!
Nice to meet you
I am Tom from Amplispot
At Amplispot we are empowering brand advocacy for
all stakeholders in a company including scattered
workforce and desk less workers. We also help
individuals with personal branding.
About me: I have been working for more than 7 years
in Sales, Marketing, SaaS Startup and Technology
space. At Amplispot my mission is to help brands
scale up organic reach on social networks. Prior to
Amplispot, I was the cofounder of a startup in tech
space and before that at KPMG in their management
consulting team.
You can drop me a message at tom@amplispot.com
or do visit our website at www.amplispot.com
Brands using employees
to engage on social
media. Works better than
engaging influencers and
it’s not very expensive.
“From professional side of things, brands are today working
with employees to help them develop more organic audience
to spread their marketing message. This has a new term
called as Employee Advocacy which can be defined as
employees sharing their support for a company’s brand,
product or service, on their personal social networks.
The goal is to inform, educate and engage the workforce, and
allowing them to become brand ambassadors. It is a way to
extend your social media strategy with your best advocates,
your employees. Here, you will see some examples of brands
who have used employee advocacy programs.
“
MasterCard employee
ambassador program
◎ MasterCard launched an ambassador program that had
employees share brand-minded news and other content
across their personal social networking sites
◎ This program has attracted 400 of its staff members, who
use the company internet that lets them post text, images
and videos to Facebook, Twitter and LinkedIn
◎ The VP of worldwide communications for MasterCard also
claimed that they do have a lot of infrastructural cost and
implementations issues but they won’t it hold them back
Big Brands Are Enlisting Employees to
Create an Army of Social Media Mavens
Click Here to read more
Starbucks’ brand
advocacy strategy
• One of the most appreciated tactics used by Starbucks’
brand advocacy strategy is that they refer to employees
as “partners.”
• This simple decision made employees feel the sense of
belongingness and accountability for their social media
activities.
• An important ingredient in their employee advocacy
program is the extensive social media guidelines they
made widely available to their partners.
• They also built dedicated social media accounts for their
partners, which now has almost 44 thousand followers on
Twitter and over 340 thousand likes on Facebook
How To Turn Your Entire Staff Into A
Social Media Army
Click Here to read more
Vodafone’s Employee
advocacy activities
• As a company built around connecting people,
you would expect Vodafone to know how to
connect the online audience with their growing
company culture.
• However, their employees didn’t know what they
can and cannot share at first. That is why their
priority was to establish a social media policy that
allowed employees to share Vodafone-related
content.
• Later as a token of appreciation they started
sharing about their employees on their corporate
blog.
How Vodafone Dials Up Employee
Advocacy
Click Here to read more
Altimeter Group employee
advocacy program
findings
Higher engagement
Lower cost
Twenty-one percent of
consumers said they
"liked" employee posts
about companies,
representing an
engagement rate that
easily bests most social
advertising campaigns at
a much lesser cost.
Humana now has about
2,900 employees involved
with its own advocacy
program
• Humana now has about 2,900 employees involved with its own advocacy
program, which only had 500 members at the beginning of the year
• Focusing on content style and giving employees "an expert voice" on how to
handle Twitter and Facebook posts are keys to success, according to their
healthcare company's social media community manager
• Forty percent of their content is Humana branded. Sixty percent is health and
well-being content, which allows [employees] to grow followers and become
influencers in the space
• Humana, being a healthcare brand, has, of course, strict regulations to abide
by for its content. It's using a software, which tees up a legal message, an
image and a hashtag to make things easy for the company's busy staffers
• A lot of Humana's content involves potentially helpful information about health
trends and wellness topics
• They found more engagement and more clicks on Twitter as compared to
Facebook
Zappos Shows How
Employees Can Be Brand-
Builders
◎ Zappos takes pride in having a free, tightly-knit culture. This culture shows
in the way employees or “Zapponi Fans” can tweet about their day-to-day
operations.
◎ As long as it is about the employees, it deserves a spot in the EyeZapp –
Zappos’ official Twitter page for employee advocates – with the hashtag
#CompanyCulture.
◎ As a result, the Zappos can attract not only customers but potential
employees who wish to become part of the company culture.
◎ To inspire employees to participate, the company also keeps a leaderboard
that lists the top performing employees in social media.
Reebok employee
Advocacy program
• The success of Reebok’s employee advocacy program
revolved around encouraging employees to share their
passion for fitness and then incorporating a
provocative hashtag.
• As a result, the company can easily track the content
that employees were sharing and evolve their
approach over time.
• Reebok also valued the openness within the
organization and encouraged employees to be
authentic.
• To keep the brand relevant, they wanted employees to
focus on sharing fitness activities such as weight-
lifting, running, and cycling.
Sprint employee
ambassador program
• Sprint’s take on employee advocacy is through the
Social Media Ninja Program.
• It started with 50 volunteer employees who can share
company-related content in social networks they
prefer.
• With the help of an editorial calendar and topic
suggestions by the management, employees were
able to communicate and develop a consistent brand.
• Today, over 3,000 employee volunteers always
engage with the online community to maintain brand
awareness.
• When it comes to rules, Sprint only has a few
reminders such as don’t promise anything they cannot
deliver and avoid giving out speculations
Dell employee ambassador
program
• Through Dell’s social media employee training program, over 10,000
employees are now engaging the online community and posting
brand-related content responsibly.
• To inspire more employees to join, they will be granted the title “Dell
Certified Social Media and Community Professional” upon completing
the program.
◎ Share the right content with employees
◎ Help them to schedule it on social media
◎ Save time and create a great brand online
Check out Amplispot for your employee Advocacy planning
Thank You !
Any questions?
You can connect with me on LinkedIn or drop me a
message at tom@amplispot.com and do visit our
website at www.amplispot.com
Credits
Special thanks to all the people who made and released these awesome resources for free:
◎ Presentation template by SlidesCarnival
◎ Photographs by Unsplash & Death to the Stock Photo (license)
◎ Dark wood background by The pattern library

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Examples of companies using employee advocacy

  • 1. Examples of companies using Employee Advocacy
  • 2. Hello! Nice to meet you I am Tom from Amplispot At Amplispot we are empowering brand advocacy for all stakeholders in a company including scattered workforce and desk less workers. We also help individuals with personal branding. About me: I have been working for more than 7 years in Sales, Marketing, SaaS Startup and Technology space. At Amplispot my mission is to help brands scale up organic reach on social networks. Prior to Amplispot, I was the cofounder of a startup in tech space and before that at KPMG in their management consulting team. You can drop me a message at tom@amplispot.com or do visit our website at www.amplispot.com
  • 3. Brands using employees to engage on social media. Works better than engaging influencers and it’s not very expensive.
  • 4. “From professional side of things, brands are today working with employees to help them develop more organic audience to spread their marketing message. This has a new term called as Employee Advocacy which can be defined as employees sharing their support for a company’s brand, product or service, on their personal social networks. The goal is to inform, educate and engage the workforce, and allowing them to become brand ambassadors. It is a way to extend your social media strategy with your best advocates, your employees. Here, you will see some examples of brands who have used employee advocacy programs. “
  • 6. ◎ MasterCard launched an ambassador program that had employees share brand-minded news and other content across their personal social networking sites ◎ This program has attracted 400 of its staff members, who use the company internet that lets them post text, images and videos to Facebook, Twitter and LinkedIn ◎ The VP of worldwide communications for MasterCard also claimed that they do have a lot of infrastructural cost and implementations issues but they won’t it hold them back Big Brands Are Enlisting Employees to Create an Army of Social Media Mavens Click Here to read more
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  • 9. • One of the most appreciated tactics used by Starbucks’ brand advocacy strategy is that they refer to employees as “partners.” • This simple decision made employees feel the sense of belongingness and accountability for their social media activities. • An important ingredient in their employee advocacy program is the extensive social media guidelines they made widely available to their partners. • They also built dedicated social media accounts for their partners, which now has almost 44 thousand followers on Twitter and over 340 thousand likes on Facebook How To Turn Your Entire Staff Into A Social Media Army Click Here to read more
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  • 13. • As a company built around connecting people, you would expect Vodafone to know how to connect the online audience with their growing company culture. • However, their employees didn’t know what they can and cannot share at first. That is why their priority was to establish a social media policy that allowed employees to share Vodafone-related content. • Later as a token of appreciation they started sharing about their employees on their corporate blog. How Vodafone Dials Up Employee Advocacy Click Here to read more
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  • 17. Higher engagement Lower cost Twenty-one percent of consumers said they "liked" employee posts about companies, representing an engagement rate that easily bests most social advertising campaigns at a much lesser cost.
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  • 21. Humana now has about 2,900 employees involved with its own advocacy program
  • 22. • Humana now has about 2,900 employees involved with its own advocacy program, which only had 500 members at the beginning of the year • Focusing on content style and giving employees "an expert voice" on how to handle Twitter and Facebook posts are keys to success, according to their healthcare company's social media community manager • Forty percent of their content is Humana branded. Sixty percent is health and well-being content, which allows [employees] to grow followers and become influencers in the space • Humana, being a healthcare brand, has, of course, strict regulations to abide by for its content. It's using a software, which tees up a legal message, an image and a hashtag to make things easy for the company's busy staffers • A lot of Humana's content involves potentially helpful information about health trends and wellness topics • They found more engagement and more clicks on Twitter as compared to Facebook
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  • 26. Zappos Shows How Employees Can Be Brand- Builders
  • 27. ◎ Zappos takes pride in having a free, tightly-knit culture. This culture shows in the way employees or “Zapponi Fans” can tweet about their day-to-day operations. ◎ As long as it is about the employees, it deserves a spot in the EyeZapp – Zappos’ official Twitter page for employee advocates – with the hashtag #CompanyCulture. ◎ As a result, the Zappos can attract not only customers but potential employees who wish to become part of the company culture. ◎ To inspire employees to participate, the company also keeps a leaderboard that lists the top performing employees in social media.
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  • 32. • The success of Reebok’s employee advocacy program revolved around encouraging employees to share their passion for fitness and then incorporating a provocative hashtag. • As a result, the company can easily track the content that employees were sharing and evolve their approach over time. • Reebok also valued the openness within the organization and encouraged employees to be authentic. • To keep the brand relevant, they wanted employees to focus on sharing fitness activities such as weight- lifting, running, and cycling.
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  • 35. • Sprint’s take on employee advocacy is through the Social Media Ninja Program. • It started with 50 volunteer employees who can share company-related content in social networks they prefer. • With the help of an editorial calendar and topic suggestions by the management, employees were able to communicate and develop a consistent brand. • Today, over 3,000 employee volunteers always engage with the online community to maintain brand awareness. • When it comes to rules, Sprint only has a few reminders such as don’t promise anything they cannot deliver and avoid giving out speculations
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  • 40. • Through Dell’s social media employee training program, over 10,000 employees are now engaging the online community and posting brand-related content responsibly. • To inspire more employees to join, they will be granted the title “Dell Certified Social Media and Community Professional” upon completing the program.
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  • 45. ◎ Share the right content with employees ◎ Help them to schedule it on social media ◎ Save time and create a great brand online Check out Amplispot for your employee Advocacy planning
  • 46. Thank You ! Any questions? You can connect with me on LinkedIn or drop me a message at tom@amplispot.com and do visit our website at www.amplispot.com
  • 47. Credits Special thanks to all the people who made and released these awesome resources for free: ◎ Presentation template by SlidesCarnival ◎ Photographs by Unsplash & Death to the Stock Photo (license) ◎ Dark wood background by The pattern library