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The 2014 Strategic Report Index Accolades 
2 October 2014
The seventh year of the Accolades – the 
‘no nomination’ awards 
– Why the Accolades matter: 
– Case studies that show the effective use of business strategy in reporting 
and its value to investors 
– The benefit of recognition for companies that are outstanding at 
articulating and applying strategic thinking 
– A window to propagate the valuable but often misused management 
technique that is business strategy 
2
Dr Anthony Hesketh 
Lancaster University Management School 
Copenhagen Business School 
Deloitte Analytics 
3
Background to the Accolades 
4
Reducing uncertainty for shareholders is 
the primary role of the Annual Report 
Intangibles 
Tangibles 
Market 
value 
5 
? 
Book value 
Audited accounts assure past 
performance 
£
A rigorous, consistently applied evaluation 
basis addressing past, present and future 
6 
+ clarity and logic 
Objectives and 
strategy 
Business model 
Governance 
Sustainabilit 
y 
Future 
factors 
and risk 
Performance 
and KPIs 
Strengths 
and 
resources 
Future 
Past 
Future
7 
How we build the Strategic Report Index 
Annual 
Report
How scores have changed over time 
8
Good strategic narrative reduces 
uncertainty 
9
The six 2014 Accolades 
– Best Business Model 
– Best Key Performance 
Indicators 
– Best Strategic Risk 
– Best Strategic Capability 
– Best Shared Strategic Value 
– Strategic Leadership 
 27 Companies from 21 sectors long-listed 
 9 Companies for ≥ 2 Accolades 
 8 Companies from the FTSE250 
 16 Companies from 15 sectors short-listed 
10 
 6 Companies for ≥ 2 Accolades 
 3 Companies from the FTSE250 
 12 of these short-listed in previous years
Best Business Model 
11 
Long-listed Short-listed Winner 
British American Tobacco British American Tobacco 
Experian 
Halma 
Marks and Spencer 
Group 
Marks and Spencer 
Group 
Provident Financial Group Provident Financial Group 
Rexam Rexam 
Spirent Communications 
Tate and Lyle 
 Foundation of the strategic framework 
 Defines the logic of the business 
 Distinct sources of value – created, developing 
 Basis for sustainable profitability 
 Encompasses value system of enterprise
Comprehensive exposition of PFG’s 
business model is the foundation of its 
strategy 
Explains simply, clearly how PFG 
creates value uniquely for customers 
Clarifies why PFG is profitable by 
12 
highlighting, exploring key 
differentiators 
 Relates application of Group model 
to divisions and operational processes 
 12-page business model section 
cornerstone of Strategic Report
Best Key Performance Indicators 
13 
Long-listed Short-listed Winner 
ARM Holdings ARM Holdings 
Balfour Beatty Balfour Beatty 
Fresnillo 
Halma Halma 
ITV ITV 
Land Securities Group 
Lloyds Banking Group 
Provident Financial Group 
 Complete set of KPIs – financial and non-financial 
 Ease of intelligibility 
 Good trend data 
 Illustrative of strategic progress 
 Usefulness in monitoring performance
ARM’S KPIs are quite clearly central to its 
whole strategic management process 
 Comprehensive KPIs linked directly to growth drivers 
of ARM’s strategy 
 8-page KPI section provides context for discussion of 
strategy and performance against strategy 
 Clear indication of role each KPI plays in ARM's 
strategic management process 
 KPI presentation contributes to simplifying complexity 
of the business 
14
Best Strategic Risk 
15 
Long-listed Short-listed Winner 
Domino Printing Sciences 
Fresnillo Fresnillo 
Halma 
Land Securities Group Land Securities Group 
Legal and General Group Legal and General Group 
Marks and Spencer 
Group 
TUI Travel TUI Travel 
Unilever 
 Key risk factors relative to strategy 
 Direct influence on achieving objectives 
 Specific management, control or mitigation comments 
 Risk governance, appetite, management 
 Clear sensitivity to the future
Fresnillo’s evaluation of risk inspires real 
confidence 
Comprehensive in its evaluation of risk, its governance 
and management 
Demonstrates an unrelenting focus on strategic risk 
Accessible, intelligible and useful to the shareholder 
Contributes to perceptions of good strategic management 
16
Best Strategic Capability 
17 
Long-listed Short-listed Winner 
AstraZeneca 
Aviva 
Coca-Cola HBC Coca-Cola HBC 
Lloyds Banking Group Lloyds Banking Group 
Marks and Spencer 
Group 
Marks and Spencer 
Group 
Rexam 
Unilever Unilever 
Weir Group 
 Investment in key strengths and resources 
 Development of intangibles and hidden assets 
 Attention to value drivers 
 Enterprise value system wide 
 Match to indicated demands of strategy
What makes Marks and Spencer’s 
Strategic Report more strategically 
capable 
 83 relevant references across a concise 34-page 
Strategic Report 
 Expansive narrative rich in relevant scope and 
content 
 Recurrent themes reflect key capabilities required for 
sustained strategy-driven success 
 Focus on customer value drivers, and on process, 
systems and reputation intangibles 
18 
 Coverage of full enterprise-wide value system
Best Shared Strategic Value 
19 
Long-listed Short-listed Winner 
Anglo American Anglo American 
Catlin Group 
Coca-Cola HBC Coca-Cola HBC 
Galliford Try 
Johnson Matthey 
Lloyds Banking Group Lloyds Banking Group 
Rio Tinto 
Unilever Unilever 
 Integration of social, environmental in business strategy 
 Attention to full range of stakeholders 
 Clear environmental policy, commitment 
 Sustainability governance 
 Reporting of social and environmental performance
Coca-Cola HBC AG produces an integrated 
de facto Strategic Report of remarkable 
quality 
20 
“The reason we have adopted integrated 
reporting is that this better reflects how 
we operate as a business. After a 
decade of embedding sustainability 
throughout our organisation, we now 
think and operate in a more integrated 
manner; there is therefore no longer a 
need to publish separate reports on our 
financial and non-financial performance.” 
“The four pillars of our strategy – 
Community Trust, Consumer Relevance, 
Customer Preference and Cost 
Leadership – frame the discussion of our 
key activities during the year.”
Strategic Leadership 
21 
Long-listed Short-listed Winner 
Fresnillo 
Land Securities Group 
Lloyds Banking Group 
Marks and Spencer 
Group 
Rexam 
Unilever 
 Clarity and rigour of strategic thinking 
 Robust and integrated strategic framework 
 Strategic management in past, present and future 
 Development of strategic capability 
 Clear and persuasive shared value
Lloyds displays outstanding quality in 
almost every aspect of its strategy 
framework 
Topped the 2014 Index with 9.0 
Placed in 4 long-lists and then 3 short lists 
22 
for the 6 Accolades 
Full set of KPIs illustrates strategic 
progress as well as strategy in action 
Expansive narrative matches capabilities 
to the likely demands of strategy 
12 out of 44-pages on social and 
environmental dimensions fully integrated 
with business strategy
The 2014 Strategic Report Accolade 
winners 
– Strategic Leadership: Lloyds Banking Group 
plc 
– Best Business Model: Provident 
Financial Group plc 
– Best Key Performance Indicators: ARM Holdings plc 
– Best Strategic Risk: Fresnillo plc 
– Best Strategic Capability: Marks and Spencer Group plc 
– Best Shared Strategic Value: Coca-Cola HBC AG 
23

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Evolution of the annual report: Strategic Report Accolades

  • 1. The 2014 Strategic Report Index Accolades 2 October 2014
  • 2. The seventh year of the Accolades – the ‘no nomination’ awards – Why the Accolades matter: – Case studies that show the effective use of business strategy in reporting and its value to investors – The benefit of recognition for companies that are outstanding at articulating and applying strategic thinking – A window to propagate the valuable but often misused management technique that is business strategy 2
  • 3. Dr Anthony Hesketh Lancaster University Management School Copenhagen Business School Deloitte Analytics 3
  • 4. Background to the Accolades 4
  • 5. Reducing uncertainty for shareholders is the primary role of the Annual Report Intangibles Tangibles Market value 5 ? Book value Audited accounts assure past performance £
  • 6. A rigorous, consistently applied evaluation basis addressing past, present and future 6 + clarity and logic Objectives and strategy Business model Governance Sustainabilit y Future factors and risk Performance and KPIs Strengths and resources Future Past Future
  • 7. 7 How we build the Strategic Report Index Annual Report
  • 8. How scores have changed over time 8
  • 9. Good strategic narrative reduces uncertainty 9
  • 10. The six 2014 Accolades – Best Business Model – Best Key Performance Indicators – Best Strategic Risk – Best Strategic Capability – Best Shared Strategic Value – Strategic Leadership  27 Companies from 21 sectors long-listed  9 Companies for ≥ 2 Accolades  8 Companies from the FTSE250  16 Companies from 15 sectors short-listed 10  6 Companies for ≥ 2 Accolades  3 Companies from the FTSE250  12 of these short-listed in previous years
  • 11. Best Business Model 11 Long-listed Short-listed Winner British American Tobacco British American Tobacco Experian Halma Marks and Spencer Group Marks and Spencer Group Provident Financial Group Provident Financial Group Rexam Rexam Spirent Communications Tate and Lyle  Foundation of the strategic framework  Defines the logic of the business  Distinct sources of value – created, developing  Basis for sustainable profitability  Encompasses value system of enterprise
  • 12. Comprehensive exposition of PFG’s business model is the foundation of its strategy Explains simply, clearly how PFG creates value uniquely for customers Clarifies why PFG is profitable by 12 highlighting, exploring key differentiators  Relates application of Group model to divisions and operational processes  12-page business model section cornerstone of Strategic Report
  • 13. Best Key Performance Indicators 13 Long-listed Short-listed Winner ARM Holdings ARM Holdings Balfour Beatty Balfour Beatty Fresnillo Halma Halma ITV ITV Land Securities Group Lloyds Banking Group Provident Financial Group  Complete set of KPIs – financial and non-financial  Ease of intelligibility  Good trend data  Illustrative of strategic progress  Usefulness in monitoring performance
  • 14. ARM’S KPIs are quite clearly central to its whole strategic management process  Comprehensive KPIs linked directly to growth drivers of ARM’s strategy  8-page KPI section provides context for discussion of strategy and performance against strategy  Clear indication of role each KPI plays in ARM's strategic management process  KPI presentation contributes to simplifying complexity of the business 14
  • 15. Best Strategic Risk 15 Long-listed Short-listed Winner Domino Printing Sciences Fresnillo Fresnillo Halma Land Securities Group Land Securities Group Legal and General Group Legal and General Group Marks and Spencer Group TUI Travel TUI Travel Unilever  Key risk factors relative to strategy  Direct influence on achieving objectives  Specific management, control or mitigation comments  Risk governance, appetite, management  Clear sensitivity to the future
  • 16. Fresnillo’s evaluation of risk inspires real confidence Comprehensive in its evaluation of risk, its governance and management Demonstrates an unrelenting focus on strategic risk Accessible, intelligible and useful to the shareholder Contributes to perceptions of good strategic management 16
  • 17. Best Strategic Capability 17 Long-listed Short-listed Winner AstraZeneca Aviva Coca-Cola HBC Coca-Cola HBC Lloyds Banking Group Lloyds Banking Group Marks and Spencer Group Marks and Spencer Group Rexam Unilever Unilever Weir Group  Investment in key strengths and resources  Development of intangibles and hidden assets  Attention to value drivers  Enterprise value system wide  Match to indicated demands of strategy
  • 18. What makes Marks and Spencer’s Strategic Report more strategically capable  83 relevant references across a concise 34-page Strategic Report  Expansive narrative rich in relevant scope and content  Recurrent themes reflect key capabilities required for sustained strategy-driven success  Focus on customer value drivers, and on process, systems and reputation intangibles 18  Coverage of full enterprise-wide value system
  • 19. Best Shared Strategic Value 19 Long-listed Short-listed Winner Anglo American Anglo American Catlin Group Coca-Cola HBC Coca-Cola HBC Galliford Try Johnson Matthey Lloyds Banking Group Lloyds Banking Group Rio Tinto Unilever Unilever  Integration of social, environmental in business strategy  Attention to full range of stakeholders  Clear environmental policy, commitment  Sustainability governance  Reporting of social and environmental performance
  • 20. Coca-Cola HBC AG produces an integrated de facto Strategic Report of remarkable quality 20 “The reason we have adopted integrated reporting is that this better reflects how we operate as a business. After a decade of embedding sustainability throughout our organisation, we now think and operate in a more integrated manner; there is therefore no longer a need to publish separate reports on our financial and non-financial performance.” “The four pillars of our strategy – Community Trust, Consumer Relevance, Customer Preference and Cost Leadership – frame the discussion of our key activities during the year.”
  • 21. Strategic Leadership 21 Long-listed Short-listed Winner Fresnillo Land Securities Group Lloyds Banking Group Marks and Spencer Group Rexam Unilever  Clarity and rigour of strategic thinking  Robust and integrated strategic framework  Strategic management in past, present and future  Development of strategic capability  Clear and persuasive shared value
  • 22. Lloyds displays outstanding quality in almost every aspect of its strategy framework Topped the 2014 Index with 9.0 Placed in 4 long-lists and then 3 short lists 22 for the 6 Accolades Full set of KPIs illustrates strategic progress as well as strategy in action Expansive narrative matches capabilities to the likely demands of strategy 12 out of 44-pages on social and environmental dimensions fully integrated with business strategy
  • 23. The 2014 Strategic Report Accolade winners – Strategic Leadership: Lloyds Banking Group plc – Best Business Model: Provident Financial Group plc – Best Key Performance Indicators: ARM Holdings plc – Best Strategic Risk: Fresnillo plc – Best Strategic Capability: Marks and Spencer Group plc – Best Shared Strategic Value: Coca-Cola HBC AG 23