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EVERYONE 
DESERVES 
GREAT 
DESIGN 
A new mindset for product designers 
by Ehsan Noursalehi 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
We live in a new age where 
globalization & capitalism must 
harmonize with social good. 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
HUMANITARIAN 
IT IS TIME TO PUT AN END TO 
USELESS PRODUCTS DESIGNED 
FOR PEOPLE IN CRUMMY 
SITUATIONS. 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
CAPITALIST 
SUCCESSFUL COMPANIES LIKE 
GOOGLE AND FACEBOOK ARE 
RELYING ON “POOR” USERS 
AS SIGNIFICANT SOURCES OF 
REVENUE. 
SOURCE: “Facebook’s big problem is that it can’t 
measure ads in the places it’s growing fastest” -Quartz 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
Google & Facebook’s global products 
treat humans as humans - people as 
people with needs and desires. 
They are (by accident) breaking down traditional 
economic, social, cultural, and geographic barriers 
of discrimination in product design. 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
CONTENTS 
1. Why Do Useless Products Exist? 
2. How to Prevent Useless Products 
3. The World is Getting Better 
4. Create Great Designs for Everyone
1. 
Why Do Useless 
Products Exist? 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
PLAYPUMP 
GOOD 
INTENTION 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
PLAYPUMP 
SAD 
REALITY 
SOURCE: “Objects in Development” 
-Ralph Borland 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
FREE 
WHEELCHAIR 
MISSION 
EXAMPLES OF BAD SOCIAL DESIGN 
SOCCKET 
BALL 
LN-4 
PROSTHETIC 
ARM 
SOURCE: “Ball Generates Electricity for Poor 
Kids... Until it breaks” -TinySpark 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
FOR PROFIT vs. NONPROFIT 
COMPANY 
MONEY 
PRODUCT 
CUSTOMER DONOR COMPANY 
PRODUCT 
MONEY 
CUSTOMER 
WHY ARE USELESS PRODUCTS WIDESPREAD? 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
2. 
How to prevent 
useless products 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
“Great design satisfies both 
our needs and our desires” 
Tim Brown, IDEO 
SOURCE: “Big Idea 2013: Designing 
the Necessities of Life” -Tim Brown 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
DEVELOPING WORLD 
CONSTRAINTS 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
GREAT DESIGN 
FOR EVERYONE FIRST WORLD 
DESIRES 
SIMULTANEOUSLY EMBRACING CONSTRAINTS & DESIRES
POLYPROPYLENE 
MONOBLOC 
CHAIR 
EXAMPLES OF GREAT DESIGN FOR EVERYONE 
BIC CRISTAL 
BALL POINT 
PEN 
CASIO F-91W 
WRIST WATCH 
SOURCE: “Plastic: A Toxic Love 
Story” -Susan Freinkel 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
EQUITABLE 
GLOBALIZATION 
OF GANGNAM 
STYLE SOURCE: “The Genius Behind 
Gangnam Style” -Andrew Lam 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
3. 
The world is 
getting better 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
“By almost any measure, the world is better than it 
has ever been. People are living longer, healthier lives. 
Many nations that were aid recipients are now self-sufficient. 
You might think that such striking progress 
would be widely celebrated, but in fact, Melinda and 
I are struck by how many people think the world is 
getting worse. The belief that the world can’t solve 
extreme poverty and disease isn’t just mistaken. It is 
harmful.” 
— Bill Gates, Gates Letter 2014 
SOURCE: “2014 Gates Annual 
Letter” -Bill & Melinda Gates 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
THE WORLD WE LIVE 
IN IS RADICALLY 
DIFFERENT FROM 
THE WORLD MOST 
OF US IMAGINE 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
SOURCE: “200 Countries, 200 
Years” -Hans Rosling
APPLE WAS 
RECENTLY 
PENALIZED BY 
THE STOCK 
MARKET SOURCE: “iPhone 5c not cheap 
enough for emerging APAC 
markets” -ZDnet 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
GE IS FORCED 
TO DISRUPT 
ITSELF 
SOURCE: “How GE Is Disrupting 
Itself” -Harvard Business Review 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
4. 
Create great 
designs for 
everyone 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
THE GREAT DESIGNER’S CREED 
WE ARE ALL 
HUMAN 
Do not focus on poverty, focus on commonalities 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
TOP 10% 
BOTTOM 90% 
DESIRE 
EXCLUSIVE EXCLUSIVE 
MUTUALLY 
INCLUSIVE 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
TOP 10% 
AFFORD 
MUTUALLY 
INCLUSIVE 
BOTTOM 90% 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
ONE WORLD 
INDESTRUCTIBLE 
SOCCER BALL 
NEW EXAMPLES OF GREAT DESIGN FOR EVERYONE 
GIRADORA 
PEDAL POWERED 
WASHING MACHINE 
LIFESTRAW 
PERSONAL 
WATER FILTER 
SOURCE: “How A Foot-Powered 
Washing Machine Could Change 
Millions of Lives” -FastCo 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
1. SIMULTANEOUSLY EMBRACE 
DESIRES & CONSTRAINTS 
2. MINIMIZE RESOURCE 
INEFFICIENCIES 
3. OPTIMIZE VALUE 
4. DIGNIFY EVERYONE 
4 Principles 
of Great 
Design for 
Everyone
START 
90% 
TOP 10% 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
DESIGN PROCESS 
BOTTOM 
END
MINDSET + DISCOVER PROBLEM, 
NEED, OR PRODUCT 
OPPORTUNITY 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
APPLY 4 PRINCIPLES 
OF GREAT DESIGN 
FOR EVERYONE 
TEST THE 
DESIGN 
EXECUTE 
THE DESIGN
TOP 10% BOTTOM 90% 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
vs.
VALUE 
PERFORMANCE 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014 
FUNCTIONAL + EMOTIONAL + SOCIAL (VALUE) 
INVESTMENT + MAINTENANCE (COST) =
EVERYONE 
DESERVES 
GREAT 
DESIGN 
A new mindset for product designers 
by Ehsan Noursalehi 
EHSAN NOURSALEHI MFA ID CANDIDATE 2014

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Everyone Deserves Great Design

  • 1. EVERYONE DESERVES GREAT DESIGN A new mindset for product designers by Ehsan Noursalehi EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 2. We live in a new age where globalization & capitalism must harmonize with social good. EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 3. HUMANITARIAN IT IS TIME TO PUT AN END TO USELESS PRODUCTS DESIGNED FOR PEOPLE IN CRUMMY SITUATIONS. EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 4. CAPITALIST SUCCESSFUL COMPANIES LIKE GOOGLE AND FACEBOOK ARE RELYING ON “POOR” USERS AS SIGNIFICANT SOURCES OF REVENUE. SOURCE: “Facebook’s big problem is that it can’t measure ads in the places it’s growing fastest” -Quartz EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 5. Google & Facebook’s global products treat humans as humans - people as people with needs and desires. They are (by accident) breaking down traditional economic, social, cultural, and geographic barriers of discrimination in product design. EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 6. EHSAN NOURSALEHI MFA ID CANDIDATE 2014 CONTENTS 1. Why Do Useless Products Exist? 2. How to Prevent Useless Products 3. The World is Getting Better 4. Create Great Designs for Everyone
  • 7. 1. Why Do Useless Products Exist? EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 8. PLAYPUMP GOOD INTENTION EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 9. PLAYPUMP SAD REALITY SOURCE: “Objects in Development” -Ralph Borland EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 10. FREE WHEELCHAIR MISSION EXAMPLES OF BAD SOCIAL DESIGN SOCCKET BALL LN-4 PROSTHETIC ARM SOURCE: “Ball Generates Electricity for Poor Kids... Until it breaks” -TinySpark EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 11. FOR PROFIT vs. NONPROFIT COMPANY MONEY PRODUCT CUSTOMER DONOR COMPANY PRODUCT MONEY CUSTOMER WHY ARE USELESS PRODUCTS WIDESPREAD? EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 12. 2. How to prevent useless products EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 13. “Great design satisfies both our needs and our desires” Tim Brown, IDEO SOURCE: “Big Idea 2013: Designing the Necessities of Life” -Tim Brown EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 14. DEVELOPING WORLD CONSTRAINTS EHSAN NOURSALEHI MFA ID CANDIDATE 2014 GREAT DESIGN FOR EVERYONE FIRST WORLD DESIRES SIMULTANEOUSLY EMBRACING CONSTRAINTS & DESIRES
  • 15. POLYPROPYLENE MONOBLOC CHAIR EXAMPLES OF GREAT DESIGN FOR EVERYONE BIC CRISTAL BALL POINT PEN CASIO F-91W WRIST WATCH SOURCE: “Plastic: A Toxic Love Story” -Susan Freinkel EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 16. EQUITABLE GLOBALIZATION OF GANGNAM STYLE SOURCE: “The Genius Behind Gangnam Style” -Andrew Lam EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 17. 3. The world is getting better EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 18. “By almost any measure, the world is better than it has ever been. People are living longer, healthier lives. Many nations that were aid recipients are now self-sufficient. You might think that such striking progress would be widely celebrated, but in fact, Melinda and I are struck by how many people think the world is getting worse. The belief that the world can’t solve extreme poverty and disease isn’t just mistaken. It is harmful.” — Bill Gates, Gates Letter 2014 SOURCE: “2014 Gates Annual Letter” -Bill & Melinda Gates EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 19. THE WORLD WE LIVE IN IS RADICALLY DIFFERENT FROM THE WORLD MOST OF US IMAGINE EHSAN NOURSALEHI MFA ID CANDIDATE 2014 SOURCE: “200 Countries, 200 Years” -Hans Rosling
  • 20. APPLE WAS RECENTLY PENALIZED BY THE STOCK MARKET SOURCE: “iPhone 5c not cheap enough for emerging APAC markets” -ZDnet EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 21. GE IS FORCED TO DISRUPT ITSELF SOURCE: “How GE Is Disrupting Itself” -Harvard Business Review EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 22. 4. Create great designs for everyone EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 23. THE GREAT DESIGNER’S CREED WE ARE ALL HUMAN Do not focus on poverty, focus on commonalities EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 24. TOP 10% BOTTOM 90% DESIRE EXCLUSIVE EXCLUSIVE MUTUALLY INCLUSIVE EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 25. TOP 10% AFFORD MUTUALLY INCLUSIVE BOTTOM 90% EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 26. ONE WORLD INDESTRUCTIBLE SOCCER BALL NEW EXAMPLES OF GREAT DESIGN FOR EVERYONE GIRADORA PEDAL POWERED WASHING MACHINE LIFESTRAW PERSONAL WATER FILTER SOURCE: “How A Foot-Powered Washing Machine Could Change Millions of Lives” -FastCo EHSAN NOURSALEHI MFA ID CANDIDATE 2014
  • 27. EHSAN NOURSALEHI MFA ID CANDIDATE 2014 1. SIMULTANEOUSLY EMBRACE DESIRES & CONSTRAINTS 2. MINIMIZE RESOURCE INEFFICIENCIES 3. OPTIMIZE VALUE 4. DIGNIFY EVERYONE 4 Principles of Great Design for Everyone
  • 28. START 90% TOP 10% EHSAN NOURSALEHI MFA ID CANDIDATE 2014 DESIGN PROCESS BOTTOM END
  • 29. MINDSET + DISCOVER PROBLEM, NEED, OR PRODUCT OPPORTUNITY EHSAN NOURSALEHI MFA ID CANDIDATE 2014 APPLY 4 PRINCIPLES OF GREAT DESIGN FOR EVERYONE TEST THE DESIGN EXECUTE THE DESIGN
  • 30. TOP 10% BOTTOM 90% EHSAN NOURSALEHI MFA ID CANDIDATE 2014 vs.
  • 31. VALUE PERFORMANCE EHSAN NOURSALEHI MFA ID CANDIDATE 2014 FUNCTIONAL + EMOTIONAL + SOCIAL (VALUE) INVESTMENT + MAINTENANCE (COST) =
  • 32. EVERYONE DESERVES GREAT DESIGN A new mindset for product designers by Ehsan Noursalehi EHSAN NOURSALEHI MFA ID CANDIDATE 2014