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TrusttheSource
Do you trust your social media
feed?
#Pizzagate
A post on Twitter led to a
conspiracy theory about a
pedophilia network inside a
Pizza parlor in Washington DC
involving the Clinton Family.
A 28 year old man used a gun
inside the restaurant to free the
captured childeren
Pieter PrinsEvert van Bolhuis
Margot VerlegMarina Martin
4
How and why
misinformation spreads
2. Introduction
1. Whisper Game
And the methods that are
used used to collect the
data
3. Boston Bombing
Importance of
factchecking
5. Fact-checking
Traditional methods of
factchecking
6. Verification Handbook
That help you factcheck
social media posts
7. Verification Tools
Workshop
Table of content
4. Role-playing
5
Energizer
The wisper game
1. Line up in a straight line
2. We will give you one sentence
3. Take the wisper untill it’s in the front of the line
4. The first person will write the rumor down on a
paper
6
Definition Misinformation: misinformation is a
false or inaccurate form of information that
spread either intentionally or unintentionally.
What is misinformation?
Misinfomation
The world economic forum named misinformation as
one of the top 10 treaths that our society is facing
Definition: Disinformation any government
communication
containing intentionally false and misleading material
7
Why do rumors spread?
Misinfomation
Sort of rumors:
• Dread rumors
• Wish rumors
• Wedge driving rumors
When rumors spread
• Uncertainty
• Anxiety
• Believing
• Importance
• Improving self image
• Social status
• People want to help
• People want to make sense of the
world
• People want to feel part of the shared
experience
• To gain revenue
Misinformation
Why do people spread
misinformation?
9
Echo chambers
Misinformation
Nature Climate Change 5, 782–786 (2015)
10
Echo chambers on social media
Misinformation
“The goal of News Feed is to deliver the right content
to the right people at the right time so they don’t miss
the stories that are important to them.” (Backstrom,
2013)
The 2013 Boston Marathon was marked by
two bombs that were detonated at the finish
line killing three people and injuring 264.
Both the FBI and Boston PD used Twitter to
reach out to the public to inform them of what
was going and what to do.
After three days, photographs and
surveillance video of two suspects were
released by the FBI to seek the public’s help
to identify them.
BOSTON BOMBING
Case Study
12
BOSTON BOMBING
Case Study
Internet users used social media sites like Facebook, Twitter and Reddit
as a primary sources of real-time news after the bombings.
• At 2:59 PM the Boston Globe shared the first tweet about the
bombings
• At 4:10 pm there were more than 300,000 mentions on Twitter of
“Boston explosions.”
• Around 4:30 pm, there were more than 700,000 mentions on Twitter of
the “Boston Marathon.”
• All of the rumors followed the six reasons under what sort of situations
rumors spread more.
13
The first rumor was a photo of a girl
killed while running in the marathon.
@NBCNews announce that an 8 year
old spectator was killed
@TylerJWalter assumed that was a girl
and a participant of the marathon
@_Nathansnicely share the rumor with a
picture
Girl Killed While Running in the Marathon
Rumor
Boston case
14
• This rumor was credible and had more repercussion because it was started by the NBC
News
• The original rumor was retweeted 33 times, but it soon began to spread in many different forms,
from different authors
• 93,353 tweets contained both “girl” and “running”
• 92,785 tweets were related to the rumor
• 90,668 of these tweets were coded as misinformation
• 2046 tweets were corrections
• Corrections occurred almost at the same time as misinformation due to community response
Girl Killed While Running in the Marathon
Rumor
Boston case
15
Users of 4chan and Reddit collected images of
suspicious individuals wearing backpacks at the
scene after the FBI released pictures of dark,
exploded backpacks.
Pictures were spread included two men carrying
heavy dark backpacks. They were affiliated with
U.S. military special operations, specifically Navy
SEALs.
After relate the FBI pictures with the Navy SEALs,
speculation claimed the bombings had been a
“false flag” attack by the U.S. Government.
False Flag Rumor
Boston case
16
False Flag Rumor
Boston case
• This rumor made people feel important
• There were 4525 tweets in total
• 3793 of these tweets were misinformation
• 212 tweets were corrections
• 520 tweets were coded as other, most of those being unrelated
17
The FBI released photographs of the
suspects.
Twitter users claimed that Tripathi, an 22
year old missing student, could be a
suspect.
The FBI had to release the names of the
real suspects sooner because the family of
Tripathi recieved death treaths
.
Sunil Tripathi Rumor
Boston case
www.yourcompanyname.com
18
• This rumor helpt people with their
social status
• There were 29,416 tweets
• 22,819 of the tweets were misinformation
• 4485 of the tweets were corrections
Sunil Tripati Rumor
Boston case
What are social media doing to stop
misinformation?
“We do not want to be arbiters of truth ourselves” – Mark Zuckerberg
PRESENCE OF HASHTAG AND URL
How to identify false tweets
NUMBER OF FOLLOWERS AND RETWEET STATUS
How to identify false tweets
VULGARITY, ABREVIATIONS AND EMOTICONS
How to identify false tweets
When you walk through the city and see this,
what would you tweet?
Tweet the situation
Workshop
Tweet the situation #2
Right after seeing the situation on the photo
before, you now seeing this. What would you
tweet?
Tweet the situation #3
You walk to the next street and see this. What
would you tweet?
26
Fact-checking
27
• Put a plan and procedures in place
• The path to verification can vary
with each fact.
• Verify the source.
• Never parrot or trust sources.
Fundamentals
Verification handbook
28
Verification handbook
• Challenge the sources
• Triangulate
• Ask yourself, “Do I know enough to
verify?”
• Collaborate with team members
and experts; don’t go it alone.
Fundamentals
29
How can we verify this video?
30
Spokeo people search engine that can find individuals by name,
email, phone or username
31
32
33
Step 1: Confirming the authenticity
Verification handbook
Provenance: “Is this the original
piece of content?”
Run a number of checks on that
profile to make sure it is real
www.yourcompanyname.com
34
Step 1: Provenance
Verification handbook
Provenance: “Is this the original
piece of content?”
Run a number of checks on that
profile to make sure it is real
Confirming the authenticity
www.letmetweetthatforyou.com
35
Step 1: Provenance
Verification handbook
36
Step 2: Check the source
Verification handbook
Source: “Who uploaded the
content?”
The ultimate goal when attempting to
verify UGC is to identify the original
uploader and get
in touch with them
UGC = User Generated Content
A large amount of data of social media, mostly
unfiltered, unverified and unstructured
37
Step 3: Verifying the date
Verification handbook
Date: “When was the content
created?”
When you know the date of the
publication, you can fill it in on
Woflram Alpha later
www.wolframalpha.com
38
Step 4: What is the location?
Verification handbook
Location: “Where was the
content created?”
Try to discover the location the
content is posted.
www.google.nl
39
.
Tools for Verifying Images:
Jeffrey’s Exif Viewer: An online tool that reveals the Exchangeable Image File (EXIF) information
of a digital photo
.
Foto Forensics: This website uses error level analysis (ELA) to indicate parts of an image that
may have been altered.
Fuskr: Add-on to find all the photos with the digital camera default file names
Google Search by Image: By uploading or entering an image’s URL, users can find content such
as related or similar images, websites and other pages using the specific image.
JPEGSnoop: A free Windows-only application that can detect whether an image has been edited.
RevEye: This Chrome plug-in will let you search not just Google’s image database, but also the
databases of TinEye, Yandex, Baidu and Bing.
TinEye: A reverse image search engine that connects images to their creator
YouTube Data Viewer: This shows a video’s exact upload date and time
40
htt[://Tineye.com
TinEye
A reverse image search engine that
connects images to their creators by
allowing users to find out where an image
originated, how it is used, whether
modified versions exist and if there are
higher resolution copies.
Check Images with TinEye
Tool 1
41
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Aliquam tincidunt ante nec sem congue convallis.
Pellentesque vel mauris quis nisl ornare rutrum in id risus.
Proin vehicula ut sem et tempus. Interdum et malesuada
fames ac ante ipsum primis in faucibus.
Data Driving
Lorem ipsum dolor sit amet,
consectetur adipiscing elit. Aliquam
tincidunt ante nec sem congue conva
86%
76%
Twitter Users
76%
Facebook Users
76%
Google Users
Check Images with TinEye
Factchecking
42
Google Search by Image
43
Tools for Verifying Identities
Person Finder: One of the most well-known open source databanks for individuals to post and search for the
status of people affected during disaster.
Pipl.com: Searches for an individual’s Internet footprint.
Rapportive: This Gmail plugin gives users a LinkedIn profile on their contacts, including social media
accounts, location, and employment.
Spokeo: A people search engine that can find individuals by name, email, phone or username.
Skypegrab: With a skype handle, one can track IP address and user location.
Storyful MultiSearch Extension: Simple and quick solution to search accounts associated with a specific
handle from one social platform to another.
WebMii: The tool searches for weblinks that match an individual’s name, or can identify unspecified
individuals by keyword.
44
Tools for Verifying Identities
AnyWho: A free white pages directory with a reverse look-up function.
BotOrNot: It checks the activity of a Twitter account and gives it a score based on how likely the account is a
bot.
Email Checker: A tool to check whether an email address exists.
Facebook Graph Search: A social search engine that is integrated into Facebook. It provides a streamlined
method to locate individuals.
Facebook Graph Search Engine Search engine to track an individual and find hidden information about the
individuals shared on Facebook.
GeoSocial Footprint: A website where one can track the users’ location “footprint” created from GPS enabled
tweets, social check-ins
HRL Lookups: One can trace network connection data, and check whether the number is valid, whether the
number is active and which network the mobile is using.
Muck Rack: Among other services, it lists thousands of journalists on Twitter, Facebook, Tumblr, Quora,
Google+, LinkedIn
Numberway: A free directory of international phone books.
45
www.yourcompanyname.com
WebMii
Searches for weblinks that
match an individual’s name, or
can identify unspecified
individuals by keyword. It gives
a web visibility score which can
be used to identify fake profiles.
App for identifying persons
Tool 2
46
Verifying Video
Tool 3
47Tool 4
Crowd sourced factchecking
48
49
Social semantic journalism
50
http://www.trustthesource.nl
What i’m working on
Trustthesource
Tool 5
• Tool that combines all other
tools
• An algorithm that gives you
Immediate results
• Fact-checking based on
linguistics
TrusttheSource
Thank you for your time!
Info@Trustthesource.nl - evertvanbolhuis@hotmail.com - p.prins@st.hanze.nl – Marinamf@usal.es

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Evert van Bolhuis, Pieter Prins, Marina Martin and Margot Verleg - Do you trust your social media feed? - BOBCATSSS 2017

  • 1. TrusttheSource Do you trust your social media feed?
  • 2. #Pizzagate A post on Twitter led to a conspiracy theory about a pedophilia network inside a Pizza parlor in Washington DC involving the Clinton Family. A 28 year old man used a gun inside the restaurant to free the captured childeren
  • 3. Pieter PrinsEvert van Bolhuis Margot VerlegMarina Martin
  • 4. 4 How and why misinformation spreads 2. Introduction 1. Whisper Game And the methods that are used used to collect the data 3. Boston Bombing Importance of factchecking 5. Fact-checking Traditional methods of factchecking 6. Verification Handbook That help you factcheck social media posts 7. Verification Tools Workshop Table of content 4. Role-playing
  • 5. 5 Energizer The wisper game 1. Line up in a straight line 2. We will give you one sentence 3. Take the wisper untill it’s in the front of the line 4. The first person will write the rumor down on a paper
  • 6. 6 Definition Misinformation: misinformation is a false or inaccurate form of information that spread either intentionally or unintentionally. What is misinformation? Misinfomation The world economic forum named misinformation as one of the top 10 treaths that our society is facing Definition: Disinformation any government communication containing intentionally false and misleading material
  • 7. 7 Why do rumors spread? Misinfomation Sort of rumors: • Dread rumors • Wish rumors • Wedge driving rumors When rumors spread • Uncertainty • Anxiety • Believing • Importance • Improving self image • Social status
  • 8. • People want to help • People want to make sense of the world • People want to feel part of the shared experience • To gain revenue Misinformation Why do people spread misinformation?
  • 10. 10 Echo chambers on social media Misinformation “The goal of News Feed is to deliver the right content to the right people at the right time so they don’t miss the stories that are important to them.” (Backstrom, 2013)
  • 11. The 2013 Boston Marathon was marked by two bombs that were detonated at the finish line killing three people and injuring 264. Both the FBI and Boston PD used Twitter to reach out to the public to inform them of what was going and what to do. After three days, photographs and surveillance video of two suspects were released by the FBI to seek the public’s help to identify them. BOSTON BOMBING Case Study
  • 12. 12 BOSTON BOMBING Case Study Internet users used social media sites like Facebook, Twitter and Reddit as a primary sources of real-time news after the bombings. • At 2:59 PM the Boston Globe shared the first tweet about the bombings • At 4:10 pm there were more than 300,000 mentions on Twitter of “Boston explosions.” • Around 4:30 pm, there were more than 700,000 mentions on Twitter of the “Boston Marathon.” • All of the rumors followed the six reasons under what sort of situations rumors spread more.
  • 13. 13 The first rumor was a photo of a girl killed while running in the marathon. @NBCNews announce that an 8 year old spectator was killed @TylerJWalter assumed that was a girl and a participant of the marathon @_Nathansnicely share the rumor with a picture Girl Killed While Running in the Marathon Rumor Boston case
  • 14. 14 • This rumor was credible and had more repercussion because it was started by the NBC News • The original rumor was retweeted 33 times, but it soon began to spread in many different forms, from different authors • 93,353 tweets contained both “girl” and “running” • 92,785 tweets were related to the rumor • 90,668 of these tweets were coded as misinformation • 2046 tweets were corrections • Corrections occurred almost at the same time as misinformation due to community response Girl Killed While Running in the Marathon Rumor Boston case
  • 15. 15 Users of 4chan and Reddit collected images of suspicious individuals wearing backpacks at the scene after the FBI released pictures of dark, exploded backpacks. Pictures were spread included two men carrying heavy dark backpacks. They were affiliated with U.S. military special operations, specifically Navy SEALs. After relate the FBI pictures with the Navy SEALs, speculation claimed the bombings had been a “false flag” attack by the U.S. Government. False Flag Rumor Boston case
  • 16. 16 False Flag Rumor Boston case • This rumor made people feel important • There were 4525 tweets in total • 3793 of these tweets were misinformation • 212 tweets were corrections • 520 tweets were coded as other, most of those being unrelated
  • 17. 17 The FBI released photographs of the suspects. Twitter users claimed that Tripathi, an 22 year old missing student, could be a suspect. The FBI had to release the names of the real suspects sooner because the family of Tripathi recieved death treaths . Sunil Tripathi Rumor Boston case www.yourcompanyname.com
  • 18. 18 • This rumor helpt people with their social status • There were 29,416 tweets • 22,819 of the tweets were misinformation • 4485 of the tweets were corrections Sunil Tripati Rumor Boston case
  • 19. What are social media doing to stop misinformation? “We do not want to be arbiters of truth ourselves” – Mark Zuckerberg
  • 20. PRESENCE OF HASHTAG AND URL How to identify false tweets
  • 21. NUMBER OF FOLLOWERS AND RETWEET STATUS How to identify false tweets
  • 22. VULGARITY, ABREVIATIONS AND EMOTICONS How to identify false tweets
  • 23. When you walk through the city and see this, what would you tweet? Tweet the situation Workshop
  • 24. Tweet the situation #2 Right after seeing the situation on the photo before, you now seeing this. What would you tweet?
  • 25. Tweet the situation #3 You walk to the next street and see this. What would you tweet?
  • 27. 27 • Put a plan and procedures in place • The path to verification can vary with each fact. • Verify the source. • Never parrot or trust sources. Fundamentals Verification handbook
  • 28. 28 Verification handbook • Challenge the sources • Triangulate • Ask yourself, “Do I know enough to verify?” • Collaborate with team members and experts; don’t go it alone. Fundamentals
  • 29. 29 How can we verify this video?
  • 30. 30 Spokeo people search engine that can find individuals by name, email, phone or username
  • 31. 31
  • 32. 32
  • 33. 33 Step 1: Confirming the authenticity Verification handbook Provenance: “Is this the original piece of content?” Run a number of checks on that profile to make sure it is real www.yourcompanyname.com
  • 34. 34 Step 1: Provenance Verification handbook Provenance: “Is this the original piece of content?” Run a number of checks on that profile to make sure it is real Confirming the authenticity www.letmetweetthatforyou.com
  • 36. 36 Step 2: Check the source Verification handbook Source: “Who uploaded the content?” The ultimate goal when attempting to verify UGC is to identify the original uploader and get in touch with them UGC = User Generated Content A large amount of data of social media, mostly unfiltered, unverified and unstructured
  • 37. 37 Step 3: Verifying the date Verification handbook Date: “When was the content created?” When you know the date of the publication, you can fill it in on Woflram Alpha later www.wolframalpha.com
  • 38. 38 Step 4: What is the location? Verification handbook Location: “Where was the content created?” Try to discover the location the content is posted. www.google.nl
  • 39. 39 . Tools for Verifying Images: Jeffrey’s Exif Viewer: An online tool that reveals the Exchangeable Image File (EXIF) information of a digital photo . Foto Forensics: This website uses error level analysis (ELA) to indicate parts of an image that may have been altered. Fuskr: Add-on to find all the photos with the digital camera default file names Google Search by Image: By uploading or entering an image’s URL, users can find content such as related or similar images, websites and other pages using the specific image. JPEGSnoop: A free Windows-only application that can detect whether an image has been edited. RevEye: This Chrome plug-in will let you search not just Google’s image database, but also the databases of TinEye, Yandex, Baidu and Bing. TinEye: A reverse image search engine that connects images to their creator YouTube Data Viewer: This shows a video’s exact upload date and time
  • 40. 40 htt[://Tineye.com TinEye A reverse image search engine that connects images to their creators by allowing users to find out where an image originated, how it is used, whether modified versions exist and if there are higher resolution copies. Check Images with TinEye Tool 1
  • 41. 41 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam tincidunt ante nec sem congue convallis. Pellentesque vel mauris quis nisl ornare rutrum in id risus. Proin vehicula ut sem et tempus. Interdum et malesuada fames ac ante ipsum primis in faucibus. Data Driving Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam tincidunt ante nec sem congue conva 86% 76% Twitter Users 76% Facebook Users 76% Google Users Check Images with TinEye Factchecking
  • 43. 43 Tools for Verifying Identities Person Finder: One of the most well-known open source databanks for individuals to post and search for the status of people affected during disaster. Pipl.com: Searches for an individual’s Internet footprint. Rapportive: This Gmail plugin gives users a LinkedIn profile on their contacts, including social media accounts, location, and employment. Spokeo: A people search engine that can find individuals by name, email, phone or username. Skypegrab: With a skype handle, one can track IP address and user location. Storyful MultiSearch Extension: Simple and quick solution to search accounts associated with a specific handle from one social platform to another. WebMii: The tool searches for weblinks that match an individual’s name, or can identify unspecified individuals by keyword.
  • 44. 44 Tools for Verifying Identities AnyWho: A free white pages directory with a reverse look-up function. BotOrNot: It checks the activity of a Twitter account and gives it a score based on how likely the account is a bot. Email Checker: A tool to check whether an email address exists. Facebook Graph Search: A social search engine that is integrated into Facebook. It provides a streamlined method to locate individuals. Facebook Graph Search Engine Search engine to track an individual and find hidden information about the individuals shared on Facebook. GeoSocial Footprint: A website where one can track the users’ location “footprint” created from GPS enabled tweets, social check-ins HRL Lookups: One can trace network connection data, and check whether the number is valid, whether the number is active and which network the mobile is using. Muck Rack: Among other services, it lists thousands of journalists on Twitter, Facebook, Tumblr, Quora, Google+, LinkedIn Numberway: A free directory of international phone books.
  • 45. 45 www.yourcompanyname.com WebMii Searches for weblinks that match an individual’s name, or can identify unspecified individuals by keyword. It gives a web visibility score which can be used to identify fake profiles. App for identifying persons Tool 2
  • 47. 47Tool 4 Crowd sourced factchecking
  • 48. 48
  • 50. 50 http://www.trustthesource.nl What i’m working on Trustthesource Tool 5 • Tool that combines all other tools • An algorithm that gives you Immediate results • Fact-checking based on linguistics
  • 51. TrusttheSource Thank you for your time! Info@Trustthesource.nl - evertvanbolhuis@hotmail.com - p.prins@st.hanze.nl – Marinamf@usal.es

Editor's Notes

  1. If you find content on a social media profile, you have to run a number of checks on that profile to make sure it is real. In the case of a tweet, be aware that the site lemmetweetthatforyou.com makes it shockingly easy to fake a tweet, which can be then shared as a picture. Another way people spread fake information on Twitter is by presenting the fake information as a retweet. That makes it appear as if you’re simply retweeting an original tweet. Fakers also often add a Twitter blue verification check mark to the cover photo on a faked account to make it appear legitimate. To check whether an account is actually verified, hover over the blue tick, and you will see the text “verified account” pop up. If it’s not there, it is not a verified account. Facebook introduced a similar verification program, using the same blue tick system, for celebrities, journalists and government officials. Verified ticks can appear on Facebook pages as well as personal profiles. (As with Twitter, Facebook manages the verification program, and decides which verification requests to accept.) On Facebook pages, such as Usain Bolt’s below, the tick appears underneath the cover photo, next to the person’s name. On personal profiles, the tick appears on the cover photo. Here’s the profile of Liz Heron, editor of emerging media at The Wall Street Journal: It’s worth noting that, as with Twitter, people have been known to Photoshop blue ticks onto cover photos. So, as with Twitter, if you hover your mouse over the blue tick, the phrase “verified profile” will appear. But as with Twitter, remember the verification process is far from transparent, so with less famous people, it can be unclear whether an unverified account is a fake, or whether they’re just not famous enough to be verified! But even with these official verification programs in place, there is no quick way of checking whether an account is real, other than painstaking checks on all of the details available on the profile. Items to review include linked websites, location, previous pictures and videos, previous status updates or tweets. Who are their friends or followers? Who are they following? Do they feature on anyone else’s lists? If you’re looking at a piece of rich content, such as a photo or video, one of the first questions is whether this is the original piece of footage or picture. Using reverse image search tools such as TinEye or Google Images3 you can find out whether it has been posted online previously. While deliberate hoaxes are rare, they do happen. In recent years there have been relatively harmless hoax videos produced by PR companies looking for publicity11, and by students completing an end-of-term assignment12. There have also been deliberate attempts to create false content, particularly in Syria and Egypt, where discrediting the “enemy” can be achieved via reputable-looking content shared on social media channels. Techniques include creating a false, but identical-looking website and claiming responsibility for a bomb attack13, or staging a gruesome incident and blaming the other side. Manipulation is relatively easy to do today, and whether you’re Nancy Pelosi trying to create a photograph of all female Congresswomen14 even when some of them are late, or a Syrian activist group sharing video of a man appearing to be buried alive15, any journalist or humanitarian professional has to start off by assuming a piece of UGC is false.