Digital End User Experiences

2. Digital End User
Experiences
Evangelize specialise in enabling the composition,
management, delivery and optimisation of digital
end user experiences.
Transformational business consulting that builds,
develops and optimises product and service
portfolios that drive and extend digital revenue
within your organisation.
We Provide Clients, Customers, and End Users with
a defined, purpose built digital experience.
Evangelize will orchestrate multiple applications and
services via a purpose built digital experience
platform.

3. Evangelize Performance Framework
CREATE MAXIMISE ENABLE
Digital Revenue
Generation
Business Model
Innovation
End User
Enablement
Establish
Enable
Identify
Consolidate
Build
Deploy/Manage
Operational Strategy
Roadmap Development
Cost Model Analysis
Business Strategy
Value Proposition
Benefits Realisation
Orchestration
Continuity
Engagement
Impactive Change
End User/Client Sales
Talent Management
Learning & Development
Interim Services
Business Continuity
Business Outcomes
Smart Content Platform
Depending on how mature your organisations product and
services are governs where we start from and how we progress.
Each component has a tailored programme of actions that focus
on extracting business benefits.
Create - Maximise - Enable
The Evangelize Performance Framework

4. The Evangelize Product Portfolio
Digital Revenue Generation Business Model Innovation
End User Enablement Life Cycle Extension

5. Digital Revenue Generation
Aligning your portfolio from both a technical and sales
management perspective boosts the value of your proposition
by up to 45%.
Cost vs User experience
You will get a defined programme that builds and improves
products and services.
It will focus on striking the right balance between cost reduction
and user experience.

6. Business Model Innovation
• At Evangelize we know that the right business model will capture value and provide the
stable platform that drives digital revenue generation.
• If your business has mature products and services but would like to start to offer them in
new innovative ways that ultimately generate revenue and new market opportunities, it's time to
innovate and think “outside of the box”.
• We make use of over 70 defined business models to help you find and apply the right one
for your business, considering your existing go-to-market capability and user experience goals.
Business Model Innovation and organisational alignment behind a
customer centric product and service experience can increase “go to
market” effectiveness by as much as 65%
Every Evangelize business model design project is unique, and presents its own challenges,
obstacles, and critical success factors that reflect how your business operates.
Some organisations may be reacting to a crisis situation, some may be seeking new growth
potential, some may be in start-up mode, and still others may be planning to bring a new
product or technology to market.
At Evangelize we will always custom fit our engagements to your organisation and business
processes to ensure complete compatibility and employee “buy in”

7. End User Enablement
If your business has a portfolio of products and services but is
facing adoption or utilisation issues, it's time to engage the user
base with defined, concise, trackable information.
Learning and development portals, coupled with aligned
information and tailored product and service materials provide
your organisation a level of transparency for technical information
and process, that ensure client engagements are a success.
End User Enablement is a core fundamental process in an
organisations successful digital transformation.

8. Life-Cycle Extension
There are several lifecycle extension strategies that you can use to prevent a
product and service from becoming obsolete - update functionality, re-price,
adapt, revise promotion, extend usage.
The lifecycle extension service will help you understand which of your products
and services should be revamped to regain competitiveness by understanding
functional, commercial and technical implications.
We consolidate the Intellectual Property from updated and enhanced technology
solutions providing business value for users.
• Evangelize will de-construct your product and service portfolio to ensure that
future investment is clearly defined, with obtainable business benefits and
achievable market exposure.
• We embed service and change management techniques to deliver the right
business outcomes.
• We'll help you identify all the financial and commercial implications of the
lifecycle extension options.
• Knowing when and how to invest in R&D or adapt your business model is key
to extending your digital revenue.
• More than 25% of total revenue and profits across industries comes from the
launch of new or enhanced products.
Research shows that 50% of all product launches and extensions fail to hit
business targets, despite sustained investment.
Business case breadth and depth alongside a thorough understanding of the
competitive landscape is key to lifecycle extension.

9. Benefits
Research shows that 50% of all
product launches fail to hit business
targets, 64% never deliver the
correct benefits and 80% are under-
utilised by end users.
61%
More than 61% of total
revenue and profits
across industries
comes from the launch
of new or enhanced
products.
More than 25% of total
revenue and profits
across industries comes
from the launch of new
or enhanced products.
Business model innovation and organisational alignment behind a customer centric product and
service experience increases go to market effectiveness by as much as 65%.
On average Evangelize
reduces product
delivery costs by 28%
35-50% of sales go to the
vendor who responds first
with pertinent content.
95% of buyers buy
from someone who
gave them content
at every stage of the
buying process
61% of employees believe the
rest of the company does not
know what they do and what
their department offers.
of marketing information
created for client facing
employees never gets
used.
73% of employees
complain of not
being able to find the
right information to
address external
queries
74% of buyers want their sales
reps to be able to pivot meetings to
discuss what they’re interested in.
In London in 2019 the average cost of
training an employee for 1 week was £5384
65%
A Customised and
defined customer
engagement can
provide on average
24% more revenue
generation.
24%
88% of employees who
resigned from their roles
believed “lack of personal
development” was a
critical factor in their
decision.
Evangelize can increase Digital Revenue by as much
as 40% within the first 12 months of an engagement.
58% of technology functions have
compliance data that is 5 years or
older and has not been updated
since creation.
Failure 70%
Benefits 64%
Utilisation 80%

10. The Evangelize Performance Framework Summary
Products - Digital Revenue Generation
People – End User Enablement
Process - Business Model Innovation
Value – Life Cycle Extension
Transparent Technology

11. David Hole
Evangelize
Managing Partner
David.Hole@evangelize.co.uk
www.evangelize.co.uk
+44 (0) 208-058-0161
+44 (0) 7765-141-114