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Toward an Atlas of
Platform-Based Work
Photo: Kevin McShane
Photo: Kevin McShane
Content of this talk
Questions we don’t have answers to
Who needs the answers?
Toward a list of “data” requirements
A coordinated effort is needed
Next step
Photo: Kevin McShane
Questions we don’t have
answers to
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
•On the different platforms:
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
•On the different platforms:
•What work is done?
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
•On the different platforms:
•What work is done?
•How many workers and clients are active?
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
•On the different platforms:
•What work is done?
•How many workers and clients are active?
•What are the work processes?
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
•On the different platforms:
•What work is done?
•How many workers and clients are active?
•What are the work processes?
•What issues face workers and clients?
Photo: Kevin McShane
Questions we don’t have
answers to
•What are the major labor platforms?
•Which platforms are important in different
countries?
•On the different platforms:
•What work is done?
•How many workers and clients are active?
•What are the work processes?
•What issues face workers and clients?
•How much do workers earn?
Photo: Kevin McShane
Inc. Magazine, Feb. 2015
Photo: Kevin McShane
Photo: Kevin McShane
Questions we don’t have
answers to
•Are workers “really” self-employed?
Photo: Kevin McShane
Questions we don’t have
answers to
•Are workers “really” self-employed?
•If not, do they want employee status?
Photo: Kevin McShane
Questions we don’t have
answers to
•Are workers “really” self-employed?
•If not, do they want employee status?
•How does international competition play out
over platforms?
Photo: Kevin McShane
Questions we don’t have
answers to
•Are workers “really” self-employed?
•If not, do they want employee status?
•How does international competition play out
over platforms?
•To what extent do crowd workers take work
from employees, and to what extent are they
doing new work?
Photo: Kevin McShane
Photo: Kevin McShane
Photo: Kevin McShane
Questions we don’t have
answers to
•Are workers “really” self-employed?
•If not, do they want employee status?
•How does international competition play out
over platforms?
•To what extent do crowd workers take work
from employees, and to what extent are they
doing new work?
•What lawsuits/policy changes are underway?
Photo: Kevin McShane
Questions we don’t have
answers to
•Are workers “really” self-employed?
•If not, do they want employee status?
•How does international competition play out
over platforms?
•To what extent do crowd workers take work
from employees, and to what extent are they
doing new work?
•What lawsuits/policy changes are underway?
•What worker initiatives are underway?
Photo: Kevin McShane
Photo: Kevin McShane
Photo: Kevin McShane
Questions we don’t have
answers to
•To ensure that platform-based work is
“socially sustainable”:
Photo: Kevin McShane
Questions we don’t have
answers to
•To ensure that platform-based work is
“socially sustainable”:
•What is the role for policy makers?
Photo: Kevin McShane
Questions we don’t have
answers to
•To ensure that platform-based work is
“socially sustainable”:
•What is the role for policy makers?
•What are the research needs?
Photo: Kevin McShane
Questions we don’t have
answers to
•To ensure that platform-based work is
“socially sustainable”:
•What is the role for policy makers?
•What are the research needs?
•What is the role for worker organizations?
Photo: Kevin McShane
Questions we don’t have
answers to
•To ensure that platform-based work is
“socially sustainable”:
•What is the role for policy makers?
•What are the research needs?
•What is the role for worker organizations?
•What is the role for new entrants
(competitors)?
Photo: Kevin McShane
Questions we don’t have
answers to
•To ensure that platform-based work is
“socially sustainable”:
•What is the role for policy makers?
•What are the research needs?
•What is the role for worker organizations?
•What is the role for new entrants
(competitors)?
•What are “cross-cutting” projects (e.g.,
cross-platform reputation)?
Photo: Kevin McShane
Who needs the answers?
Photo: Kevin McShane
Who needs the answers?
•Workers
Photo: Kevin McShane
Who needs the answers?
•Workers
•Clients
Photo: Kevin McShane
Who needs the answers?
•Workers
•Clients
•Worker organizations
Photo: Kevin McShane
Who needs the answers?
•Workers
•Clients
•Worker organizations
•Policy makers
Photo: Kevin McShane
Who needs the answers?
•Workers
•Clients
•Worker organizations
•Policy makers
•Platform operators
Photo: Kevin McShane
“Data” requirements
Photo: Kevin McShane
“Data” requirements
•Platforms
•Kind of work
•Registered and “active” clients and
workers by country
•Transaction volume by country
•Process
•e.g., microtask, freelance, contest-based
•Evaluation and quality control
•Rating, screening, and blocking of workers
Photo: Kevin McShane
Janine Berg, International Labour Office. 2016. Income security in the on-demand economy. Comparative Labor Law and Policy Journal 37.
Photo: Kevin McShane
“Data” requirements
•Platforms (cont.)
•Pay
•Worker relation to earnings
•Worker communication and activities
•Forums
•Organizing via social media, etc.
•Software tools
•Guides for workers and clients
•Pressure on institutions (e.g., universities)
Photo: Kevin McShane
“Data” requirements
•Countries / legal regimes
•Employment status tests
•Competition law (esp. re worker organizing)
•Requirements on platforms
•Responses to grievances from clients and
workers
•Administrative requirements (e.g.,
receiving mail)
•Data requirements
Photo: Kevin McShane
“Data” requirements
•Countries / legal regimes
•Lawsuits
•Policy changes / debates
•Cross-platform worker organizing
Photo: Kevin McShane
A coordinated effort is
needed
Photo: Kevin McShane
What now?
Photo: Kevin McShane
M. Six Silberman
Crowdsourcing Project
Division for Gender, Diversity,
and Equality
IG Metall Vorstand / Headquarters
Frankfurt am Main, Germany
michael.silberman@igmetall.de
ETUC / ETUI Conference:
Shaping the New World of Work
Brussels, Belgium
27. - 29. June 2016
Panel 17: Working Conditions of Platform Workers
29. June 2016
Toward an Atlas of
Platform-Based Work

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ETUI-ETUC conference 2016 Panel 17 Michael Silberman Atlas

  • 1. Toward an Atlas of Platform-Based Work Photo: Kevin McShane
  • 2. Photo: Kevin McShane Content of this talk Questions we don’t have answers to Who needs the answers? Toward a list of “data” requirements A coordinated effort is needed Next step
  • 3. Photo: Kevin McShane Questions we don’t have answers to
  • 4. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms?
  • 5. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries?
  • 6. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries? •On the different platforms:
  • 7. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries? •On the different platforms: •What work is done?
  • 8. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries? •On the different platforms: •What work is done? •How many workers and clients are active?
  • 9. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries? •On the different platforms: •What work is done? •How many workers and clients are active? •What are the work processes?
  • 10. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries? •On the different platforms: •What work is done? •How many workers and clients are active? •What are the work processes? •What issues face workers and clients?
  • 11. Photo: Kevin McShane Questions we don’t have answers to •What are the major labor platforms? •Which platforms are important in different countries? •On the different platforms: •What work is done? •How many workers and clients are active? •What are the work processes? •What issues face workers and clients? •How much do workers earn?
  • 12. Photo: Kevin McShane Inc. Magazine, Feb. 2015
  • 14. Photo: Kevin McShane Questions we don’t have answers to •Are workers “really” self-employed?
  • 15. Photo: Kevin McShane Questions we don’t have answers to •Are workers “really” self-employed? •If not, do they want employee status?
  • 16. Photo: Kevin McShane Questions we don’t have answers to •Are workers “really” self-employed? •If not, do they want employee status? •How does international competition play out over platforms?
  • 17. Photo: Kevin McShane Questions we don’t have answers to •Are workers “really” self-employed? •If not, do they want employee status? •How does international competition play out over platforms? •To what extent do crowd workers take work from employees, and to what extent are they doing new work?
  • 20. Photo: Kevin McShane Questions we don’t have answers to •Are workers “really” self-employed? •If not, do they want employee status? •How does international competition play out over platforms? •To what extent do crowd workers take work from employees, and to what extent are they doing new work? •What lawsuits/policy changes are underway?
  • 21. Photo: Kevin McShane Questions we don’t have answers to •Are workers “really” self-employed? •If not, do they want employee status? •How does international competition play out over platforms? •To what extent do crowd workers take work from employees, and to what extent are they doing new work? •What lawsuits/policy changes are underway? •What worker initiatives are underway?
  • 24. Photo: Kevin McShane Questions we don’t have answers to •To ensure that platform-based work is “socially sustainable”:
  • 25. Photo: Kevin McShane Questions we don’t have answers to •To ensure that platform-based work is “socially sustainable”: •What is the role for policy makers?
  • 26. Photo: Kevin McShane Questions we don’t have answers to •To ensure that platform-based work is “socially sustainable”: •What is the role for policy makers? •What are the research needs?
  • 27. Photo: Kevin McShane Questions we don’t have answers to •To ensure that platform-based work is “socially sustainable”: •What is the role for policy makers? •What are the research needs? •What is the role for worker organizations?
  • 28. Photo: Kevin McShane Questions we don’t have answers to •To ensure that platform-based work is “socially sustainable”: •What is the role for policy makers? •What are the research needs? •What is the role for worker organizations? •What is the role for new entrants (competitors)?
  • 29. Photo: Kevin McShane Questions we don’t have answers to •To ensure that platform-based work is “socially sustainable”: •What is the role for policy makers? •What are the research needs? •What is the role for worker organizations? •What is the role for new entrants (competitors)? •What are “cross-cutting” projects (e.g., cross-platform reputation)?
  • 30. Photo: Kevin McShane Who needs the answers?
  • 31. Photo: Kevin McShane Who needs the answers? •Workers
  • 32. Photo: Kevin McShane Who needs the answers? •Workers •Clients
  • 33. Photo: Kevin McShane Who needs the answers? •Workers •Clients •Worker organizations
  • 34. Photo: Kevin McShane Who needs the answers? •Workers •Clients •Worker organizations •Policy makers
  • 35. Photo: Kevin McShane Who needs the answers? •Workers •Clients •Worker organizations •Policy makers •Platform operators
  • 37. Photo: Kevin McShane “Data” requirements •Platforms •Kind of work •Registered and “active” clients and workers by country •Transaction volume by country •Process •e.g., microtask, freelance, contest-based •Evaluation and quality control •Rating, screening, and blocking of workers
  • 38. Photo: Kevin McShane Janine Berg, International Labour Office. 2016. Income security in the on-demand economy. Comparative Labor Law and Policy Journal 37.
  • 39. Photo: Kevin McShane “Data” requirements •Platforms (cont.) •Pay •Worker relation to earnings •Worker communication and activities •Forums •Organizing via social media, etc. •Software tools •Guides for workers and clients •Pressure on institutions (e.g., universities)
  • 40. Photo: Kevin McShane “Data” requirements •Countries / legal regimes •Employment status tests •Competition law (esp. re worker organizing) •Requirements on platforms •Responses to grievances from clients and workers •Administrative requirements (e.g., receiving mail) •Data requirements
  • 41. Photo: Kevin McShane “Data” requirements •Countries / legal regimes •Lawsuits •Policy changes / debates •Cross-platform worker organizing
  • 42. Photo: Kevin McShane A coordinated effort is needed
  • 44. Photo: Kevin McShane M. Six Silberman Crowdsourcing Project Division for Gender, Diversity, and Equality IG Metall Vorstand / Headquarters Frankfurt am Main, Germany michael.silberman@igmetall.de ETUC / ETUI Conference: Shaping the New World of Work Brussels, Belgium 27. - 29. June 2016 Panel 17: Working Conditions of Platform Workers 29. June 2016 Toward an Atlas of Platform-Based Work