SlideShare a Scribd company logo
1 of 12
2
WHICH RULES APPLY?
3
Watch Your
Language!
Specialist
Expert
Comparisons
Absolutes
Describing Results
4
Language
Testimonials
Case Studies/Results
Disclaimers
Miscellaneous
Website
Related Pitfalls
5
Language
Connections
Recommendations
Endorsements
Competent Representation
Social Media
Related Pitfalls
6
Language
Connections
Recommendations
Endorsements
Competent Representation
Social Media
Related Pitfalls
7
2014 FEO 8
Explained
By Ginny Allen
MORAL OF THE STORY:
SAVE YOUR FRIENDS THE HEADACHE –
SKIP THE ENDORSEMENTS.
8
Avvo
Other Review Sites
Response Plan
Online Reviews &
Reputation
Management
9
Avvo
Other Review Sites
Response Plan
Online Reviews &
Reputation
Management
Oh, Avvo, How I Loathe Thee…Let Me Count the Ways
10
What Does the
Future Hold?
11
QUESTIONS?
Ginny Allen
@Ginny_Allen
ginny@adeptfirm.com
Thisbusinessoflaw.com/ethics
THANK YOU!

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