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Quality Assurance Essay
Managing Quality Assurance in the Workplace Essay
With the expected growth in the allied health sector in the coming years due to increased patient care
demands, healthcare organizations in the United State will need to take steps to maintain a high
quality of care. These steps will include ways to ensure that well trained staff are hired, adequate new
staff on the job training and orientation, continuous review of policies for improvements in safety,
care, risk management and quality assurance. In addition to focusing on the integration of the
incoming allied health personnel, healthcare organizations are expected to review how care is
currently provided, and find new ways to provide care and meet the great increase in demand for
care....show more content...
The scope of allied health practice extents to the individual, the families, the community and to
public education; many allied health professions specialize in the promotion of optimum function
and health and the improvement of health–related quality of life. In addition, health systems
administration are important gears of allied health. Managing the growth of allied health care
sector in the United State. Healthcare delivery system changings are most effectual when they are
cohesive and ensure real answerability from providers to patient to improve outcomes. With the
expected increase in allied health staff in the healthcare organizations, the first need will be to
ensure that the care provided to patients is not impacted in anyway. Hiring new allied health staff
allows organization to provide to provide adequate care for patients, but it also increases the cost
to provide care. This means that recovering the financial costs of care and minimizing the cost of
care takes a higher priority. Evidence proposes that multiple methods to delivery system changes
may be necessary bend the cost curve and improve care quality. For example, the efficiency of a
single disease administration program may be limited for patients who have multiple chronic
conditions and who require coordinated care from many
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Essay about Data Quality
Data quality is defined as "an inexact science in terms of assessments and benchmarks" [93].
Similarly high quality data can be described as "data that is fit for use by data consumers" [94].
11.2.Origin of Bad Data
There may be different sources from where erroneous data is originated. Data may become dirty if
it is mistakenly entered, received from invalid external data source, or when good data is combined
with outdated data and there is no way to distinguish between the two.
11.3.Categories and Dimensions of Data Quality
Since before data was the most valuable asset of an organization and data was rarely shared. Now
businesses, governments, and research organizations rely on the exchange and sharing of various
forms of...show more content...
Single–source Problems
Single–Source Problems can be occurred at Schema Level or Instance Level. Database systems
usually enforce the restrictions of a specific data model along with the limitations of the application.
Therefore at schema level there may be problems of lack of an appropriate model–specific integrity
constraints or application specific integrity constraints. Data model limitations and poor schema
design results in data quality problems at schema level. Also there is a high probability of errors
and inconsistencies in data that arise from the sources having no proper schema, such as files. The
inaccuracies and inconsistencies that cannot be handled at schema level are termed as instance
level problems. As shown in above figure 1 instance level problems arise due to data entry errors
like misspellings, redundancy and contradictory values. Data cleaning technique helps to overcome
these issues. Data cleaning is an expensive technique, so to avoid all such problems an appropriate
design is required. Also, the discovery of data cleaning rules during warehouse design can suggest
improvements to the constraints enforced by existing schemas [95].
11.4.2.Multi–source Problems
When data from multiple sources is integrated it evokes some data quality issues. In heterogeneous
source systems; data management systems, data models, schema designs and actual data are varied in
nature. Each source may contain some data
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Essay on Quality Health Care
*
Qual Health Care 2001;10:40–48 doi:10.1136/qhc.10.1.40 * Viewpoint
Management matters: the link between hospital organisation and quality of patient care 1. Elizabeth
West, senior research fellow
+ Author Affiliations 1. Royal College of Nursing, Radcliffe Infirmary, Woodstock Road, Oxford
OX1 6HE, UK 1. Dr E West elizabeth.west@rcn.org.uk * Accepted 21 December 2000 Next Section
Abstract
Some hospital trusts and health authorities consistently outperform others on different dimensions of
performance. Why? There is some evidence that "management matters", as well as the combined
efforts of individual clinicians and teams. However, studies that have been conducted on the link
between the organisation...show more content...
However, these reports are similarly concerned with issues of motivating, engaging, and rewarding
staff which may be linked to patient outcomes as well as to business success. Greater attention to the
work that has been done on organisational performance, broadly defined, could illuminate our
attempts to link the characteristics of hospitals and units to the kind of care they are able to provide
to patients.
Of course, the disciplines of organisational sociology and human resource management are vast and
the aims of this paper are modest. It is impossible to treat the literature on these subjects in great
depth here. The main aim of this paper is to identify a number of "landmark studies", defined as
frequently cited review articles, that try to make sense of the burgeoning literature on organisational
performance. These studies could contribute to the development of theory in this area. A second aim
is to identify variables at different levels of analysis–individual, organisational, and
environmental–that could be used in future models of hospital organisation and quality of patient
care.
Previous SectionNext Section
Health policies motivating organisational research
The message from the current UK
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Essay on Providing Quality Patient Care
"Nursing is an art, and if it is to be made an art, requires as exclusive a devotion, as hard a
preparation, as any painter's or sculptor's work..." (Nightingale, 1868)
In today's health care system, "quality" and "safety" are one in the same when it comes to patient
care. As Florence Nightingale described our profession long ago, it takes work and vigilance to
ensure we are doing the best we can to care for our patients. (Mitchell, 2008)
The World Health Organization outlines 6 areas of quality that help shape our definition of what
makes quality care. Those areas are; (1) Effective: using evidence bases practice to improve health
outcomes based on needs of individuals and communities. (2) Efficient: healthcare that maximizes
...show more content...
(Burhans & Alligood, 2010)
On a daily basis there is a lot of thought and focus directed at these patients to assure they are getting
quality medical care; you may have caught a medication error, made multiple phone calls, waited on
hold for what seems like forever, waited on doctors, ran to another floor all to get a patient something
they needed or wanted, or may the nurse noticed an important change in the patients status that could
dramatically affect their outcome. Most times the patient does not see or not even know about these
behind the scenes battles to ensure quality care. Conversely, most often, especially when considering
a patient in the hospital setting, our perception is our reality. Patients often do not know the ins
and outs of procedure and protocol and rely solely on their perception of the care they are
receiving. Studies have shown that patients desire to be perceived and cared for as individuals.
Lying in that bed waiting on a nurse for 20 minutes for pain medication may just translate into lack
of care on the nurses' part to the patient but in reality the nurse was caught in another room with a
different patient with a situation he or she couldn't walk away from. Often nurses are stressed which
can also convey a certain harshness to patients. In other cases maybe the job has become so
repetitive that the nurse
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What is quality Essay
What does quality mean to you?
Every day I meet three businesses that uphold different sets of what they call a quality.
In the morning when I go to work, when I open the front door of my home, I face the view of a
small canteen, operated by three ladies. Their market is the workers of a police headquarter about
several hundred meters away from my home. What is quality in this canteen? Quality here means
that all food is warm and freshly made on the same day. It should taste better than other food sold by
other stalls on the same street. Quality means that the ladies have to be able to push their prices as
low as possible, even though due to the material quality, their cost is higher than their competitors'.
My office is located right...show more content...
What is quality for Chevron? That's getting everything done by ensuring worker's total safety at the
same time, wherever they work.
What is quality for me? I think my set of standards came from what I see every day.
How does good (or bad) quality affect you personally as a consumer?
I don't use the latest laptop. I don't recommend Windows 8. And I still use Android 2.3 in my
phone. I don't believe that the latest technology is always the best. I still use Office 2007. In term
of technology, I tend to learn a lot prior to implementing something. Many friends call me some
sort of gadget freak. Yet I don't use the latest technology. The latest technology is not always the
best thing for my daily usage. I believe a quality is about how well you can use a product.
Have you had experiences where your expectations were exceeded, or on the contrary, not met?
In 2010 several Baobab trees were moved by the University of Indonesia from a town called Subang
to be planted in front of their administrative office. When the tree convoy reached the toll road, the
toll gate was too small for the trees. They then cut down the branches so the trees fit the toll gate.
What they didn't know is that, unlike Indonesian trees, it may take decades for a baobab to grow a
leafy branch. If they needed to cut something, it should have been the toll gate.
How did that change your opinion of the organization and its product or service?
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Essay about My Quality World
When I think of "successful life" i see the definition as being able to afford the life style you want
to live and not having to go from pay check to pay check. If you're happy with the life that your
living then you have a successful life not everybody has the same definition because some people
want to live different lifestyles some want more and some want less.
I look up to people who are not afraid to stand up for what they believe and speak their mind no
matter what others have to say, People who chase their dreams and don't let anything or anyone get
in there way, and people who don't give up or change their mind when it gets too hard. I believe if
you really set your mind to something you can achieve anything because nothing can...show more
content...
Spirituality is also very key because I believe without god you can't have true success because you
can do whatever you want but you have to follow gods plan for you without him there would be
nothing. Possessions is how a lot of people measure success but to me it's not really that big of a
determining factor because some value certain things differently then another would.
Some things I can see that might get in the way of my dreams or could potentially be barriers
would be maybe funding because I plan on learning every single thing I can about my passion to
make it and do what I need to do in order to be successful in my field. Myself can sometimes be a
barrier because I can get really lazy at times and know I have something I need to do but just don't
do it because I may not feel like it at the time also I'm a very big procrastinator I wait to the very
last minute to do things when I know I should do them as soon as I get them.
College can help with my goals a lot because it can not only educate me in the ways of my field
but can also open a lot of doors for me in the future. I will learn many things along the way that
you never know when u might need someday. College is really mandatory In todays economy to
get a good job that is mainstream and can earn you enough money to help you survive things aren't
getting better and a college degree in some cases can
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Essay On Healthcare Quality
Improving Healthcare Quality through Learning Organizations
Due to continuous changes and innovations in patient care and medicine, healthcare providers,
facilities, and all academic organizations should be dynamic and constantly change to adapt the
evidence based recommendations to improve healthcare quality. Such innovations as utilization of
electronic medical records for management and continuation of patient care, implementation of new
medical instruments/tests and standards, as well as assurance of financial reimbursements (billing)
for the provided care have become the essential parts of health care (McDonald, Mateslc,
Contopoulos–Ioannidis, et al., 2011). Therefore, many healthcare organizations, especially small
private practice...show more content...
Building Block 1: Supportive Learning Environment
Based on the assessment, the Psychological Safety of the working environment of the K. Medical
Group is very stressful and ranks in the second quartile (68.6). This means that an event or
circumstance that could have resulted or did result some harm to a patient might be hidden and not
be talked about openly by the working personnel, because it might be held against him or her
(Garvin, Edmondson & Gino, 2008). Patient safety incident reports are aimed to improve the safety
of health services and are regarded as a cornerstone of initiatives that will lead to safe and effective
practice (Mitchell, Schuster, Smith, Pronovost, & Wu, 2015).
The scores of K. Medical Group for Appreciation of Differences, Openness to New Ideas, Time for
Reflection were also low and ranged from bottom quartile to second quartile (Garvin, Edmondson &
Gino, 2008). The share of information regarding success and failure at workplace enhances
productivity and effectiveness of the workers, since through discussion both the managers and
workers highlight their strengths and weaknesses while stressing on the solutions and innovation
(Schröder, Henke, Lina, et al., 2017; Mitchell, Schuster, Smith, Pronovost, & Wu, 2015). Therefore,
it is important for the organization to be open to new ideas, appreciate differences, and invest time
for reflection and discussion, since through
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Quality Management Essay
Executive Summary This report shows the use of Quality management techniques that are essential
in the growth of performance in the field of manufacturing and services in business firms. Effective
quality management can underpin organizational success. It is a field that is relatively new and
growing market as it developed from the 1920s gradually to the contemporary society. Originating
from principles of quality control that were the initial stages of the growth of the business, the idea
has given growth to the standards of estimation of management standards like the ISO certification
that most organizations pursue. The major areas that have stimulated quality management concern
the satisfaction of the final consumer, continuous...show more content...
Since most organizations have given credible emphasis on high performance, a lot of resources have
been invested in the various efforts to ensure the improvement in the quality management thus has
become a major concern of these organizations. The high rates of globalization has caused a rise in
expectations of the customers due to access to information, improvement of technology as well as
increase in standards of service delivery and the spring of many organizations. Therefore businesses
and companies can only survive on commitment to great service delivery.
The world has availed systems that help organizations to analyze the performance of a firm while
putting the necessary checks and balances as well as mechanisms on how to deal with the risks that
might be encountered. When they are put in place, the company secures a good reputation and
competes favorably in the market. The central focus of current economic trends in relation to quality
management has been on there areas namely; the final consumer, the empowerment of the
employees, the sustainability of growth patterns in the organizations and the impact that every
decision has on the environment (Harrington, 1995, pp. 34–56).
Evolution of Quality Management
Quality management has been in existence an area of interest since the 1920's when the emphasis
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Quality Control
Quality control paper
Quality control is a critical concept in every industry and profession. The survival of your job and
of your company depends on your ability to produce a quality product or service. For most people,
quality is associated with the idea of a product or service that's well done, looks good, and does its
job well. Quality product is one that lasts, holds up well under use, and doesn't require constant
repair. A quality product or service should meet a high standard in many areas, such as form,
features, fit and finish, reliability, and usability. As products and services evolve, consumer
expectations tend to increase so that yesterday's quality product becomes tomorrow's junk. Quality
revolves around meeting customer...show more content...
In quality control terms, conforming means that an item meets customer specifications, and
nonconforming means it doesn't. You inspect your product or service by measuring one or more of
its properties and comparing the measurements to customer specifications.
Although inspection can ensure that 100 percent of the products or services delivered to your
customers are good, it can be a very expensive process, especially for high–volume, low–value items.
Also, inspection is impossible for items where testing can damage the product.
The introduction of a quality control process into an organization can be a major shock to its
system. The following components are crucial if you want to lessen the shock and gain acceptance
within your organization. Advertise acceptance of the program from important stakeholders within
your organization. Communicate the reasons for the change and the benefits it will bring to
everyone in the organization. Train employees in the new ways of the organization. You want
workers doing the right things consistently because success helps to gain support. Like most other
changes, quality control is best introduced in small bits. One way to do this is to create a pilot
project that allows you to make a small change to a small part of your process to see the change's
effect. If the results are good, you can implement the change on a wider basis; if the change is bad,
you've limited the damage done.
As an example I made a small research on Quest
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Essay About Quality

  • 1. Quality Assurance Essay Managing Quality Assurance in the Workplace Essay With the expected growth in the allied health sector in the coming years due to increased patient care demands, healthcare organizations in the United State will need to take steps to maintain a high quality of care. These steps will include ways to ensure that well trained staff are hired, adequate new staff on the job training and orientation, continuous review of policies for improvements in safety, care, risk management and quality assurance. In addition to focusing on the integration of the incoming allied health personnel, healthcare organizations are expected to review how care is currently provided, and find new ways to provide care and meet the great increase in demand for care....show more content... The scope of allied health practice extents to the individual, the families, the community and to public education; many allied health professions specialize in the promotion of optimum function and health and the improvement of health–related quality of life. In addition, health systems administration are important gears of allied health. Managing the growth of allied health care sector in the United State. Healthcare delivery system changings are most effectual when they are cohesive and ensure real answerability from providers to patient to improve outcomes. With the expected increase in allied health staff in the healthcare organizations, the first need will be to ensure that the care provided to patients is not impacted in anyway. Hiring new allied health staff allows organization to provide to provide adequate care for patients, but it also increases the cost to provide care. This means that recovering the financial costs of care and minimizing the cost of care takes a higher priority. Evidence proposes that multiple methods to delivery system changes may be necessary bend the cost curve and improve care quality. For example, the efficiency of a single disease administration program may be limited for patients who have multiple chronic conditions and who require coordinated care from many Get more content on HelpWriting.net
  • 2. Essay about Data Quality Data quality is defined as "an inexact science in terms of assessments and benchmarks" [93]. Similarly high quality data can be described as "data that is fit for use by data consumers" [94]. 11.2.Origin of Bad Data There may be different sources from where erroneous data is originated. Data may become dirty if it is mistakenly entered, received from invalid external data source, or when good data is combined with outdated data and there is no way to distinguish between the two. 11.3.Categories and Dimensions of Data Quality Since before data was the most valuable asset of an organization and data was rarely shared. Now businesses, governments, and research organizations rely on the exchange and sharing of various forms of...show more content... Single–source Problems Single–Source Problems can be occurred at Schema Level or Instance Level. Database systems usually enforce the restrictions of a specific data model along with the limitations of the application. Therefore at schema level there may be problems of lack of an appropriate model–specific integrity constraints or application specific integrity constraints. Data model limitations and poor schema design results in data quality problems at schema level. Also there is a high probability of errors and inconsistencies in data that arise from the sources having no proper schema, such as files. The inaccuracies and inconsistencies that cannot be handled at schema level are termed as instance level problems. As shown in above figure 1 instance level problems arise due to data entry errors like misspellings, redundancy and contradictory values. Data cleaning technique helps to overcome these issues. Data cleaning is an expensive technique, so to avoid all such problems an appropriate design is required. Also, the discovery of data cleaning rules during warehouse design can suggest improvements to the constraints enforced by existing schemas [95]. 11.4.2.Multi–source Problems When data from multiple sources is integrated it evokes some data quality issues. In heterogeneous source systems; data management systems, data models, schema designs and actual data are varied in nature. Each source may contain some data Get more content on HelpWriting.net
  • 3. Essay on Quality Health Care * Qual Health Care 2001;10:40–48 doi:10.1136/qhc.10.1.40 * Viewpoint Management matters: the link between hospital organisation and quality of patient care 1. Elizabeth West, senior research fellow + Author Affiliations 1. Royal College of Nursing, Radcliffe Infirmary, Woodstock Road, Oxford OX1 6HE, UK 1. Dr E West elizabeth.west@rcn.org.uk * Accepted 21 December 2000 Next Section Abstract Some hospital trusts and health authorities consistently outperform others on different dimensions of performance. Why? There is some evidence that "management matters", as well as the combined efforts of individual clinicians and teams. However, studies that have been conducted on the link between the organisation...show more content... However, these reports are similarly concerned with issues of motivating, engaging, and rewarding staff which may be linked to patient outcomes as well as to business success. Greater attention to the work that has been done on organisational performance, broadly defined, could illuminate our attempts to link the characteristics of hospitals and units to the kind of care they are able to provide to patients. Of course, the disciplines of organisational sociology and human resource management are vast and the aims of this paper are modest. It is impossible to treat the literature on these subjects in great depth here. The main aim of this paper is to identify a number of "landmark studies", defined as frequently cited review articles, that try to make sense of the burgeoning literature on organisational performance. These studies could contribute to the development of theory in this area. A second aim is to identify variables at different levels of analysis–individual, organisational, and environmental–that could be used in future models of hospital organisation and quality of patient care. Previous SectionNext Section Health policies motivating organisational research The message from the current UK Get more content on HelpWriting.net
  • 4. Essay on Providing Quality Patient Care "Nursing is an art, and if it is to be made an art, requires as exclusive a devotion, as hard a preparation, as any painter's or sculptor's work..." (Nightingale, 1868) In today's health care system, "quality" and "safety" are one in the same when it comes to patient care. As Florence Nightingale described our profession long ago, it takes work and vigilance to ensure we are doing the best we can to care for our patients. (Mitchell, 2008) The World Health Organization outlines 6 areas of quality that help shape our definition of what makes quality care. Those areas are; (1) Effective: using evidence bases practice to improve health outcomes based on needs of individuals and communities. (2) Efficient: healthcare that maximizes ...show more content... (Burhans & Alligood, 2010) On a daily basis there is a lot of thought and focus directed at these patients to assure they are getting quality medical care; you may have caught a medication error, made multiple phone calls, waited on hold for what seems like forever, waited on doctors, ran to another floor all to get a patient something they needed or wanted, or may the nurse noticed an important change in the patients status that could dramatically affect their outcome. Most times the patient does not see or not even know about these behind the scenes battles to ensure quality care. Conversely, most often, especially when considering a patient in the hospital setting, our perception is our reality. Patients often do not know the ins and outs of procedure and protocol and rely solely on their perception of the care they are receiving. Studies have shown that patients desire to be perceived and cared for as individuals. Lying in that bed waiting on a nurse for 20 minutes for pain medication may just translate into lack of care on the nurses' part to the patient but in reality the nurse was caught in another room with a different patient with a situation he or she couldn't walk away from. Often nurses are stressed which can also convey a certain harshness to patients. In other cases maybe the job has become so repetitive that the nurse Get more content on HelpWriting.net
  • 5. What is quality Essay What does quality mean to you? Every day I meet three businesses that uphold different sets of what they call a quality. In the morning when I go to work, when I open the front door of my home, I face the view of a small canteen, operated by three ladies. Their market is the workers of a police headquarter about several hundred meters away from my home. What is quality in this canteen? Quality here means that all food is warm and freshly made on the same day. It should taste better than other food sold by other stalls on the same street. Quality means that the ladies have to be able to push their prices as low as possible, even though due to the material quality, their cost is higher than their competitors'. My office is located right...show more content... What is quality for Chevron? That's getting everything done by ensuring worker's total safety at the same time, wherever they work. What is quality for me? I think my set of standards came from what I see every day. How does good (or bad) quality affect you personally as a consumer? I don't use the latest laptop. I don't recommend Windows 8. And I still use Android 2.3 in my phone. I don't believe that the latest technology is always the best. I still use Office 2007. In term of technology, I tend to learn a lot prior to implementing something. Many friends call me some sort of gadget freak. Yet I don't use the latest technology. The latest technology is not always the best thing for my daily usage. I believe a quality is about how well you can use a product. Have you had experiences where your expectations were exceeded, or on the contrary, not met? In 2010 several Baobab trees were moved by the University of Indonesia from a town called Subang to be planted in front of their administrative office. When the tree convoy reached the toll road, the toll gate was too small for the trees. They then cut down the branches so the trees fit the toll gate. What they didn't know is that, unlike Indonesian trees, it may take decades for a baobab to grow a leafy branch. If they needed to cut something, it should have been the toll gate. How did that change your opinion of the organization and its product or service? Get more content on HelpWriting.net
  • 6. Essay about My Quality World When I think of "successful life" i see the definition as being able to afford the life style you want to live and not having to go from pay check to pay check. If you're happy with the life that your living then you have a successful life not everybody has the same definition because some people want to live different lifestyles some want more and some want less. I look up to people who are not afraid to stand up for what they believe and speak their mind no matter what others have to say, People who chase their dreams and don't let anything or anyone get in there way, and people who don't give up or change their mind when it gets too hard. I believe if you really set your mind to something you can achieve anything because nothing can...show more content... Spirituality is also very key because I believe without god you can't have true success because you can do whatever you want but you have to follow gods plan for you without him there would be nothing. Possessions is how a lot of people measure success but to me it's not really that big of a determining factor because some value certain things differently then another would. Some things I can see that might get in the way of my dreams or could potentially be barriers would be maybe funding because I plan on learning every single thing I can about my passion to make it and do what I need to do in order to be successful in my field. Myself can sometimes be a barrier because I can get really lazy at times and know I have something I need to do but just don't do it because I may not feel like it at the time also I'm a very big procrastinator I wait to the very last minute to do things when I know I should do them as soon as I get them. College can help with my goals a lot because it can not only educate me in the ways of my field but can also open a lot of doors for me in the future. I will learn many things along the way that you never know when u might need someday. College is really mandatory In todays economy to get a good job that is mainstream and can earn you enough money to help you survive things aren't getting better and a college degree in some cases can Get more content on HelpWriting.net
  • 7. Essay On Healthcare Quality Improving Healthcare Quality through Learning Organizations Due to continuous changes and innovations in patient care and medicine, healthcare providers, facilities, and all academic organizations should be dynamic and constantly change to adapt the evidence based recommendations to improve healthcare quality. Such innovations as utilization of electronic medical records for management and continuation of patient care, implementation of new medical instruments/tests and standards, as well as assurance of financial reimbursements (billing) for the provided care have become the essential parts of health care (McDonald, Mateslc, Contopoulos–Ioannidis, et al., 2011). Therefore, many healthcare organizations, especially small private practice...show more content... Building Block 1: Supportive Learning Environment Based on the assessment, the Psychological Safety of the working environment of the K. Medical Group is very stressful and ranks in the second quartile (68.6). This means that an event or circumstance that could have resulted or did result some harm to a patient might be hidden and not be talked about openly by the working personnel, because it might be held against him or her (Garvin, Edmondson & Gino, 2008). Patient safety incident reports are aimed to improve the safety of health services and are regarded as a cornerstone of initiatives that will lead to safe and effective practice (Mitchell, Schuster, Smith, Pronovost, & Wu, 2015). The scores of K. Medical Group for Appreciation of Differences, Openness to New Ideas, Time for Reflection were also low and ranged from bottom quartile to second quartile (Garvin, Edmondson & Gino, 2008). The share of information regarding success and failure at workplace enhances productivity and effectiveness of the workers, since through discussion both the managers and workers highlight their strengths and weaknesses while stressing on the solutions and innovation (SchrГ¶der, Henke, Lina, et al., 2017; Mitchell, Schuster, Smith, Pronovost, & Wu, 2015). Therefore, it is important for the organization to be open to new ideas, appreciate differences, and invest time for reflection and discussion, since through Get more content on HelpWriting.net
  • 8. Quality Management Essay Executive Summary This report shows the use of Quality management techniques that are essential in the growth of performance in the field of manufacturing and services in business firms. Effective quality management can underpin organizational success. It is a field that is relatively new and growing market as it developed from the 1920s gradually to the contemporary society. Originating from principles of quality control that were the initial stages of the growth of the business, the idea has given growth to the standards of estimation of management standards like the ISO certification that most organizations pursue. The major areas that have stimulated quality management concern the satisfaction of the final consumer, continuous...show more content... Since most organizations have given credible emphasis on high performance, a lot of resources have been invested in the various efforts to ensure the improvement in the quality management thus has become a major concern of these organizations. The high rates of globalization has caused a rise in expectations of the customers due to access to information, improvement of technology as well as increase in standards of service delivery and the spring of many organizations. Therefore businesses and companies can only survive on commitment to great service delivery. The world has availed systems that help organizations to analyze the performance of a firm while putting the necessary checks and balances as well as mechanisms on how to deal with the risks that might be encountered. When they are put in place, the company secures a good reputation and competes favorably in the market. The central focus of current economic trends in relation to quality management has been on there areas namely; the final consumer, the empowerment of the employees, the sustainability of growth patterns in the organizations and the impact that every decision has on the environment (Harrington, 1995, pp. 34–56). Evolution of Quality Management Quality management has been in existence an area of interest since the 1920's when the emphasis Get more content on HelpWriting.net
  • 9. Quality Control Quality control paper Quality control is a critical concept in every industry and profession. The survival of your job and of your company depends on your ability to produce a quality product or service. For most people, quality is associated with the idea of a product or service that's well done, looks good, and does its job well. Quality product is one that lasts, holds up well under use, and doesn't require constant repair. A quality product or service should meet a high standard in many areas, such as form, features, fit and finish, reliability, and usability. As products and services evolve, consumer expectations tend to increase so that yesterday's quality product becomes tomorrow's junk. Quality revolves around meeting customer...show more content... In quality control terms, conforming means that an item meets customer specifications, and nonconforming means it doesn't. You inspect your product or service by measuring one or more of its properties and comparing the measurements to customer specifications. Although inspection can ensure that 100 percent of the products or services delivered to your customers are good, it can be a very expensive process, especially for high–volume, low–value items. Also, inspection is impossible for items where testing can damage the product. The introduction of a quality control process into an organization can be a major shock to its system. The following components are crucial if you want to lessen the shock and gain acceptance within your organization. Advertise acceptance of the program from important stakeholders within your organization. Communicate the reasons for the change and the benefits it will bring to everyone in the organization. Train employees in the new ways of the organization. You want workers doing the right things consistently because success helps to gain support. Like most other changes, quality control is best introduced in small bits. One way to do this is to create a pilot project that allows you to make a small change to a small part of your process to see the change's effect. If the results are good, you can implement the change on a wider basis; if the change is bad, you've limited the damage done. As an example I made a small research on Quest Get more content on HelpWriting.net