- Nursing informatics is defined as integrating nursing, information, and technology to support health worldwide. A master's-prepared nurse discussed her role in a military hospital, which involves obtaining patient data from various sources and presenting it to help improve care.
- She advised that nursing informatics is a growing field with many opportunities for self-starters interested in technology. Shadowing her showed her taking on roles like mentoring others and evaluating education programs on any given day.
A Career in Nursing Essay example
Advanced Practice Nursing Essay examples
What Is Nursing? Essay
The nursing process Essay
Essay on Nursing Care Plan
Nursing Exemplar
The Nurse Leader as Knowledge WorkerHenry Ehizokhale.docxarnoldmeredith47041
Â
The Nurse Leader as Knowledge Worker
Henry Ehizokhale
Walden University
Transforming Nursing And Health Through Technology
NURS 6051
Nov 27, 2019
1
The Nurse Leader as Knowledge Worker
2
Purpose
Explain the concept of a knowledge worker.
Define and explain nursing informatics and highlight the role of a nurse leader as a knowledge worker.
The concept of a knowledge worker
The term âknowledge workerâ was first coined by Peter Drucker. Ducker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services (CFI, 2019). He emphasized that due to the high level of productivity and creativity of knowledge worker, that they would be the most valuable assets in the 21st century organization. Professionals that can be referred to as knowledge worker includes engineers, pharmacists, architects, financial analysts, public accountants, physicians, scientists, design thinkers, and lawyers. Furthermore, knowledge workers have a high degree of expertise, experience, education and the primary purpose of their jobs involve the distribution, creation and application of knowledge.
3
Definition of a knowledge worker by Peter Drucker
Professional that are referred to as knowledge worker
Nursing Informatics
Nursing Informatics is a subset of informatics, specific to the nursing field and the role of the nurse in the healthcare setting. There has been several interpretation of nursing informatics. The American Nurses Association (ANA), identified nursing informatics as a specialty that integrates nursing, science, computer science, and information science to manage and communicate data, information, and knowledge in nursing practice (ANA, 2001, pg.17).
4
Nurse leader as a knowledge worker.
A nurse leader is one who inspire others to work together to achieve a common goal, for instance enhanced patient care or satisfaction. All nurses are called to nurse leadership, however there are different levels of nurse leadership. Nurse leaders are expected to help the organization to fulfill the organizationâs mission, vision, values, and strategies to achieve long-range plans. Nurse leaders part take in policy setting, overseeing quality measures are carried out, accountability for overall quality of patient care delivery, staff satisfaction and organizational outcomes. For a nurse leader as a knowledge worker to be productive in an organization, the nurse leader must understand that knowledge work requires continuous learning on the part of the knowledge worker, but equally continuous teaching on the part of the knowledge worker. Having said that, a knowledge worker nurse leader will depend hugely on evidenced based practice to be productive in a healthcare organization. The use of EBP by knowledge worker nurse leader will require learning and teaching. Most healthcare organizations or hospitals rely on evidenced based.
Feminism Essay examples
Feminism Essay
Feminism Vs Feminism
Feminism In Feminism
Feminist Methodologies Essay example
Hook Feminism Essay
Jane Austen Feminism Essay
Feminism In Feminism
Feminism Essay
Four Types Of Feminism
The History of Feminism Essay
Essay about Feminism
Feminism Definition Essay
Essay on Feminism
U5L3 Classifying Reactions Portfolio Wo
Generic Strategy For Classifying A Text Document
The System Of Naming And Classifying Organisms
Classifying Business Organizations Essay
Classifying Rocks Essay
Classifying Personality Disorders
Classification of Organisms Essay
Classifying Mystery Solids Lab Report
Classifying chemical reaction
Classifying Countries Of The Modern World
Classifying Criminal Cases
Classification of Computers
Relatives / Classification Essay
Classifying Types of Shoppers
Annual Report 20: 20-Related Ethics Cases
Lab Report Essay example
Psi Report Essay example
Sample Project Report Essay
Example of report Essay
Business Report Essay
Essay on Investigative Report
âEveryday Useâ by Alice Walker Essay
Alice Walkers Everyday Use Essay
Essay about Everyday Use by Alice Walker
Essay about Everyday Use by Alice Walker
Opinion Essay
Opinion Poll Essay
What makes a good teacher? Essay
Personal Opinion Essay
Opinion on the Death Penalty Essay
Essay on Opinion on Abortion
My Personal Opinion Essay
Vietnam War Opinion Essay
Essay on The News Media
Aquinas Humility Essay
Cultural Humility
Pride vs. Humility Essay
Odysseus : Humility Essay
Humility Lewis Analysis
Humility Paper
Is Humility A Personality? Essay
Jesus : A Life Of Humility
Essay On Love With Humility
Karl Marx View On Capitalism
Capitalism And Capitalism
Capitalism Essay
Capitalism Essay
The History of Capitalism Essay
Karl Marx and Capitalism Essay
Is Capitalism Moral Essay
Economic Systems: Capitalism Essay
Paragraph Outline
Self Analysis Outline
Persuasive Speech Outline
Topic Sentence Outline
Vision of the Perfect Utopia
Essay Outline Practice
Check-In, A Speech Outline
Practice makes Perfect Essay
Planning Your Perfect Vacation Essay
Writing A Speech Outline
Public Speaking Outline
Big Idea Biodiversity
Biological Diversity Essay
Bio Diversity Lab
Biological Diversity
Biodiversity and Land Quality Essay
Essay about The Importance of Biodiversity
biodiversity Essay
Essay On Endangered Plants
Biodiversity
Biodiversity Worsheet Bio 280 Essay
Odysseus Essay
Odysseus Character Analysis Essay
Character Analysis Essay On Odysseus
Essay On Odysseus Being A Hero
Odysseus in The Odyssey Essay
Essay on Odysseus Journey Home
Essay On Odysseus
Analysis Of Odysseuss Journey In The Odyssey
Essay about Rise of Odysseus
Odyssey Essay Summary : The Journey Of Odysseus
Odysseus Essay
Essay on Odysseus as a Heroic Individual
Odysseus, a Heros Journey
Essay on Odysseus
Odysseus Journey Essay
Thesis Statement Of Odysseus
Odysseus: A True Hero Essay
The Odyssey
Essay on Odysseus: A True Hero At Heart
Odysseus Character Analysis
Acceptance And Happiness
Social Acceptance Today
Lgbt Acceptance
George Orwell Acceptance
Essay on Acceptance Speech commentary
The 4 Rules Of Acceptance
Acceptance Definition Essay
Modes of Acceptance
A Career in Nursing Essay example
Advanced Practice Nursing Essay examples
What Is Nursing? Essay
The nursing process Essay
Essay on Nursing Care Plan
Nursing Exemplar
The Nurse Leader as Knowledge WorkerHenry Ehizokhale.docxarnoldmeredith47041
Â
The Nurse Leader as Knowledge Worker
Henry Ehizokhale
Walden University
Transforming Nursing And Health Through Technology
NURS 6051
Nov 27, 2019
1
The Nurse Leader as Knowledge Worker
2
Purpose
Explain the concept of a knowledge worker.
Define and explain nursing informatics and highlight the role of a nurse leader as a knowledge worker.
The concept of a knowledge worker
The term âknowledge workerâ was first coined by Peter Drucker. Ducker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services (CFI, 2019). He emphasized that due to the high level of productivity and creativity of knowledge worker, that they would be the most valuable assets in the 21st century organization. Professionals that can be referred to as knowledge worker includes engineers, pharmacists, architects, financial analysts, public accountants, physicians, scientists, design thinkers, and lawyers. Furthermore, knowledge workers have a high degree of expertise, experience, education and the primary purpose of their jobs involve the distribution, creation and application of knowledge.
3
Definition of a knowledge worker by Peter Drucker
Professional that are referred to as knowledge worker
Nursing Informatics
Nursing Informatics is a subset of informatics, specific to the nursing field and the role of the nurse in the healthcare setting. There has been several interpretation of nursing informatics. The American Nurses Association (ANA), identified nursing informatics as a specialty that integrates nursing, science, computer science, and information science to manage and communicate data, information, and knowledge in nursing practice (ANA, 2001, pg.17).
4
Nurse leader as a knowledge worker.
A nurse leader is one who inspire others to work together to achieve a common goal, for instance enhanced patient care or satisfaction. All nurses are called to nurse leadership, however there are different levels of nurse leadership. Nurse leaders are expected to help the organization to fulfill the organizationâs mission, vision, values, and strategies to achieve long-range plans. Nurse leaders part take in policy setting, overseeing quality measures are carried out, accountability for overall quality of patient care delivery, staff satisfaction and organizational outcomes. For a nurse leader as a knowledge worker to be productive in an organization, the nurse leader must understand that knowledge work requires continuous learning on the part of the knowledge worker, but equally continuous teaching on the part of the knowledge worker. Having said that, a knowledge worker nurse leader will depend hugely on evidenced based practice to be productive in a healthcare organization. The use of EBP by knowledge worker nurse leader will require learning and teaching. Most healthcare organizations or hospitals rely on evidenced based.
Feminism Essay examples
Feminism Essay
Feminism Vs Feminism
Feminism In Feminism
Feminist Methodologies Essay example
Hook Feminism Essay
Jane Austen Feminism Essay
Feminism In Feminism
Feminism Essay
Four Types Of Feminism
The History of Feminism Essay
Essay about Feminism
Feminism Definition Essay
Essay on Feminism
U5L3 Classifying Reactions Portfolio Wo
Generic Strategy For Classifying A Text Document
The System Of Naming And Classifying Organisms
Classifying Business Organizations Essay
Classifying Rocks Essay
Classifying Personality Disorders
Classification of Organisms Essay
Classifying Mystery Solids Lab Report
Classifying chemical reaction
Classifying Countries Of The Modern World
Classifying Criminal Cases
Classification of Computers
Relatives / Classification Essay
Classifying Types of Shoppers
Annual Report 20: 20-Related Ethics Cases
Lab Report Essay example
Psi Report Essay example
Sample Project Report Essay
Example of report Essay
Business Report Essay
Essay on Investigative Report
âEveryday Useâ by Alice Walker Essay
Alice Walkers Everyday Use Essay
Essay about Everyday Use by Alice Walker
Essay about Everyday Use by Alice Walker
Opinion Essay
Opinion Poll Essay
What makes a good teacher? Essay
Personal Opinion Essay
Opinion on the Death Penalty Essay
Essay on Opinion on Abortion
My Personal Opinion Essay
Vietnam War Opinion Essay
Essay on The News Media
Aquinas Humility Essay
Cultural Humility
Pride vs. Humility Essay
Odysseus : Humility Essay
Humility Lewis Analysis
Humility Paper
Is Humility A Personality? Essay
Jesus : A Life Of Humility
Essay On Love With Humility
Karl Marx View On Capitalism
Capitalism And Capitalism
Capitalism Essay
Capitalism Essay
The History of Capitalism Essay
Karl Marx and Capitalism Essay
Is Capitalism Moral Essay
Economic Systems: Capitalism Essay
Paragraph Outline
Self Analysis Outline
Persuasive Speech Outline
Topic Sentence Outline
Vision of the Perfect Utopia
Essay Outline Practice
Check-In, A Speech Outline
Practice makes Perfect Essay
Planning Your Perfect Vacation Essay
Writing A Speech Outline
Public Speaking Outline
Big Idea Biodiversity
Biological Diversity Essay
Bio Diversity Lab
Biological Diversity
Biodiversity and Land Quality Essay
Essay about The Importance of Biodiversity
biodiversity Essay
Essay On Endangered Plants
Biodiversity
Biodiversity Worsheet Bio 280 Essay
Odysseus Essay
Odysseus Character Analysis Essay
Character Analysis Essay On Odysseus
Essay On Odysseus Being A Hero
Odysseus in The Odyssey Essay
Essay on Odysseus Journey Home
Essay On Odysseus
Analysis Of Odysseuss Journey In The Odyssey
Essay about Rise of Odysseus
Odyssey Essay Summary : The Journey Of Odysseus
Odysseus Essay
Essay on Odysseus as a Heroic Individual
Odysseus, a Heros Journey
Essay on Odysseus
Odysseus Journey Essay
Thesis Statement Of Odysseus
Odysseus: A True Hero Essay
The Odyssey
Essay on Odysseus: A True Hero At Heart
Odysseus Character Analysis
Acceptance And Happiness
Social Acceptance Today
Lgbt Acceptance
George Orwell Acceptance
Essay on Acceptance Speech commentary
The 4 Rules Of Acceptance
Acceptance Definition Essay
Modes of Acceptance
Early Jamestown Essay
Jamestown Colony Essay
Geography Of Jamestown
Essay On Jamestown Disease
Jamestown Essay
John Smith in Jamestown Essay
Essay about Significance of Jamestown
The Labor Problem At Jamestown Summary
Essay On Early Jamestown
NHS Essay Sample
Essay about The National Health Services
Nhs Essay Examples
NHS Application Essay Sample
Nhs Essay Examples
NHS Sustainability Report
Nhs Essay Examples
National Honor Society
More from Paper Writing Service Superiorpapers (20)
The Roman Empire A Historical Colossus.pdfkaushalkr1407
Â
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesarâs dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empireâs birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empireâs society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Â
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
Â
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as âdistorted thinkingâ.
How to Create Map Views in the Odoo 17 ERPCeline George
Â
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
Â
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasnât one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Chapter 3 - Islamic Banking Products and Services.pptx
Â
Sample Nursing School Essays
1. Nurse Interview Essay
Master'sâPrepared Nurse Interview Grand Canyon University Theoretical Foundation for Nursing
Roles and Practice NURâ502 May 23, 2012 Master'sâPrepared Nurse Interview With the rapid
growth in the implementation and use of electronic medical records, there is an increase in how we
define the role of nurses and other team member's (Deese & Stien, 2004). Along with providing
optimal care, nurses are also responsible for interpreting and accurately documenting large amounts
of information. According to, (Ericksen, 2009) nursing informatics is defined as the integration of
nursing, its information, and information management with information processing and
communication technology to support the health of people worldwide. In this...show more content...
Present Position What she likes most about her job is that there aren't any typical days. Primarily
she is responsible for obtaining data such as: patient demographics, laboratory work, radiology, and
appointment utilization, from multiple data banks within the military hospital. Shadow her for a
week and you will see her in a variety of roles. Some days she may present a brief to the executive
team; another day you may find her mentoring a nurse on how to build a disease management
database ("Nursing Informatics as a Career," 2011). On another day she might be evaluating a
consumerâbased web education program. The following is one example of what at typical project
for her may look like, Dr. A may request information on clinical outcomes on diabetes care for the
patients on their panel. After extracting the data, she then transforms it in to information that is
useful for example, one list may show all diabetic patients that are missing annual eye exams.
Another example may include helping a provider examine new costâeffective technologies like hand
held devices. Pearls of Wisdom In the interview the question about any advice she wanted to offer
was asked, with a big smile on her face, I am sure, she responded that the field is "wide open"
("Nursing Informatics as a Career," 2011) she continued on to say, if you are a selfâstarter it
Get more content on HelpWriting.net
2. The nursing process Essay
The standards of practice describe a competent level of nursing care as exhibited by the critical
thinking model known as the nursing process. This practice includes the areas of assessment,
diagnosis, outcome identification, planning, implementation, and evaluation. The nursing process
includes significant actions taken by registered nurses (RN) and forms the foundation of the nurse's
decisionâmaking ("American Nurses Association," 2010). Assessment is the accurate collection of
comprehensive data pertinent to the patient's health or the situation ("American Nurses Association,"
2010). Assessment is the first step in the nursing process and the most important. Assessment is the
accurate collection of the patient's health date...show more content...
It is during the second phase that the nurse must establish a nursing diagnosis. Only diagnosis
approved and listed through The North American Nursing Diagnosis Association (NANDA) may be
used. Ineffective airway clearance, risk for impaired skin integrity, risk for infection and ineffective
coping are just a few examples of NANDA approved diagnosis. A nursing diagnosis is a clinical
judgment about actual or potential individual, family, or community experiences/responses to health
problems/life processes. A nursing diagnosis provides the basis for selection of nursing interventions
to achieve outcomes for which the nurse has accountability (Defining the Knowledge," 2012). The
third standard of practice is outcomes identification. During this phase, the registered nurse identifies
expected outcomes for a plan individualized to the patient or the situation ("American Nurses
Association," 2010). During this step outcomes must be derived from the nursing diagnosis and must
be measurable, realistic and attainable by the patient. The registered nurse involves the patient,
family, heath care providers, and others in formulating expected outcomes when possible and
appropriate. The registered nurse must also consider associated risks, benefits, costs, current
scientific evidence, expected trajectory of the condition, and clinical expertise when formulating
outcomes ("American Nurses Association," 2010). Example of an
Get more content on HelpWriting.net
3. My Plans for Nursing Essay
If you are trying to pursue a career in nursing you should do your research on this field. I have
learned so much about what it takes to pursue a career in nursing and that there is so much more
to it than just choosing what kind of nurse you want to become, to find out all about nursing you
have do all the research possible. There are many roles that a nurse has such as a caregiver,
educator, advocate and many more. The practice level of nursing is very broad also, there are
plenty of degrees that you can get as a nurse, along with the specialty areas of practice I want to
become a pediatric nurse which would be a specialty area. The practice settings of nurses vary from
a hospital, community, outpatient, or school there is an endless...show more content...
This is called an advocator, knowing their patients needs and wants so they can speak for the
patient when they cannot speak for themselves. If you want to be a nurse advocate, you must first
earn a bachelor's or associate degree in nursing, or graduate from a nursing diploma program. After
successfully completing your education, you will need to pass the exam to become a licensed
registered nurse. Nurses could also be a counselor maybe for particular things such as the people that
are in charge of meetings for addicts. There is also nursing management which is performing
leadership functions such as decisionâmaking within organizations and employing nurses. It includes
the common thing management do like planning, organizing, staffing, directing and controlling.
There is also a nurse coordinator; the clinical nurse coordinator serves as the eyes and ears for the
nurse manager on a given shift. They make rounds on patients and staff, leads by example, and
serves as a liaison between the unit and other hospital departments. Lastly a nurse could be a
researcher; a Nurse Researcher is a monthly journal which publishes original research and clinical
articles relevant to the practice of nursing research. Nurse researchers are scientists who study
various aspects of health, illness, and health care. By designing and implementing scientific studies,
they look for ways to improve health, healthcare services, and
Get more content on HelpWriting.net
4. New Graduate Nurses Essay
Transitioning from nursing school to working in a hospital setting can be a challenging time for a
new graduate. Due to the nursing shortage, new graduate nurses are being hired with little to no
experience. This is overwhelming for new nurses, especially when they are not getting adequate
support or training from the hospital. The amount of stress, pressure, and lack of training is leading
to a high turnover rate for new graduate nurses. With patient acuity on the rise, new graduate nurses
that are filling these vacancies in the hospitals, need to be competent nurses to provide proper and
safe care to the patients. This article researched the competency of new graduate nurses. "Nursing
competence is not only a professional standard...show more content...
Communication includes verbal and written, as well as the ability to document data. One of the
most difficult transitions, and a main stress factor, is the new graduates' ability to communicate
with the physicians. Having the ability to be a leader is a key to success. "To be an effective leader, a
nurse must show collaborative teamwork, which is consistent with AACN core competencies. To
fulfill this competency, new graduates must be able to delegate to others to promote patient safety
and health" (Theisen & Sandau, 2013). Conflict resolution with team members and patients was a
noted as a skill that new graduates lacked. "Several new graduates expressed concern that they were
unprepared to deal with conflict appropriately and professionally" (Theisen & Sandau, 2013). Due to
the lack of experience, new graduates are unfamiliar with the proper ways to deal with conflict
successfully. Mentorship has been an effective way in improving new graduates confidence in
dealing with conflict, because they were guided through real situations. Organization, prioritization,
and time management was another identified problem. The ability to prioritize patient care, which
has a direct effect on patient safety, is a critical component of nursing. "Both new graduates and
employers have
Get more content on HelpWriting.net