The document analyzes and compares two hair salon businesses - H-Art Concept Salon located in Subang Jaya, Selangor and 72Change Hair Salon located in Puchong, Selangor. Both salons were founded in the 2010s, offer similar hair services, and use social media for promotion. However, they differ in factors such as founding year, number of employees, types of promotions offered, shop size, average number of customers, and annual revenue. Based on higher customer numbers and profits, the analysis determines that 72Change Hair Salon has been more commercially successful.

1. EFFECTIVE PUBLIC COMMUNICATION
FINAL PROJECT : BUSINESS INTERVIEW
TOPIC : ANALYSIS OF BUSINESSES FROM TWO DIFFERENT
SETTINGS
1) SOW WEI HENN
2) TANG LAM YU
3) ERIC LO
4) LAI EUGENE
5) TENG LI YIK
6) ONG KE QI

2. DESCRIPTION OF BUSINESS
 1. H-ART CONCEPT SALON
 LOCATED In Subang Jaya, Selangor.
06/07/16

3. THE FOUNDER AND WHEN IT WAS
FOUNDED
 FOUNDER : Shaunn Lim, Christine Wong and Douglas Fong
 SALON FOUNDED IN 2014
06/07/16

4. 5 EMPLOYEEs
 Shaunn Lim
 Christine Wong
 Douglas Fong
 Brandon Neo
 Crystal Lim
06/07/16

5. DETAILS
 NO BRANCHES
 MAIN PRODUCTS OR SERVICE SOLD
Hair cut, hair treatment, hair extensions, perm hair, hair
colour(mainly)
06/07/16

6. DETAILS
 OPERATION HOURS
11:00- 21:00 on Weekdays
11:00-17:00 on Weekend
 ADDRESS
No. 10 First Floor, Jalan SS15/8,
47500 Subang Jaya, Selangor.aa
06/07/16

7. DETAILS
MOTIVES TO START THIS BUSINESS
 To get famous cross over International
 Earn more money to have a better living standards.
ACCOMPLISHMENTS FOR THE PAST 3-5 YEARS
 Got several good feedback from customers such as
good cutting skill and etc.
06/07/16

8. 06/07/16
OBSTACLES
•1. FIRST FEW YEAR
• Hard to hire workers
• Not much profit

9. 06/07/16
OBSTACLES
•2. AFTER FEW YEAR
• More competitors
• Lesser profit

10. 06/07/16
1. EASY MANNER TO COMMUNICATE WITH CUSTOMERS
2.SPECIAL PRICE FOR DAILY FIRST CUSTOMER
3. EVENT PLANNING SERVICES
RECOMMENDATION

11.  TOP 3 COMPETITORS
06/07/16
COMPARATIVE ANALYSIS
Services : Professional Hair and Scalp Care
Specialists
Producing Real Results, Real Regrowth
Location : B - 10, Ground Floor Garden
Shoppe @ One City, Jalan USJ 25/1a
Subang Jaya
Contact number : 60350330345
1. Tomopro Professional Hair &
Scalp System
Founded in Feb 2013
MONOPOLISTIC
COMPETITIVE

12. 06/07/16
COMPARATIVE ANALYSIS
• TOP 3 COMPETITORS
Services : specialize on hair styling, coloring,
hair treatment
Location : Subang Parade, No. F35A, 1st
Floor, Jalan SS16/1, Selangor
Subang Jaya
Contact number : 03-5637 9907
2. Style Design
Founded in Feb 2013
MONOPOLISTIC
COMPETITIVE

13. 06/07/16
COMPARATIVE ANALYSIS
• TOP 3 COMPETITORS
Services : Hair and Beauty Supply
Location : No.7, Jalan SS15/4, Subang Jaya
Kuala Lumpur
Contact number : 03-5621 1676
3. Cut N Care - Hair Studio
Founded in Feb 2013
MONOPOLISTIC
COMPETITIVE

14.  1. 72CHANGE HAIR SALON
 LOCATED In Puchong,Selangor
06/07/16
DESCRIPTION OF BUSINESS

15.  FOUNDER : Sam
 SALON FOUNDED IN 2009
06/07/16
THE FOUNDER AND WHEN IT WAS
FOUNDED

16.  Sam Ngu
 Jack Teo
 Daniel Liew
06/07/16
3 EMPLOYEES

17.  NO BRANCHES
 MAIN PRODUCTS OR SERVICE SOLD
Hair cut(mainly), hair treatment, hair rebonding, perm hair, hair colour
06/07/16
DETAILS

18. 06/07/16
•OPERATION HOURS
10:30-20:00 for every Monday til Saturday
10:00-19:00 on Sunday
•ADDRESS
46-1 (First Floor), Jalan Puteri 2/4
Bandar Puteri 47200 Puchong,
Selangor
DETAILS

19. 06/07/16
MOTIVES TO START THIS BUSINESS
•Interested in this field
•Love to satisfied customers
ACCOMPLISHMENTS FOR THE PAST 3-5 YEARS
•Good review were posted all over the social media.
•Becoming more famous
DETAILS

20. 06/07/16
OBSTACLES
•1. FIRST FEW YEAR
• Less customers
• Less experiences towards cutting hair and other services

21. 06/07/16
OBSTACLES
•2. AFTER FEW YEAR
• Utilities might need to replace to a new one
• Pricing competition

22. 06/07/16
RECOMMENDATION
1. MORE PROMOTION
2. ADVERTISE THROUGH NEWSPAPER
3. HIRED SENIOR HAIRSTYLIST

23.  TOP 3 COMPETITORS
06/07/16
COMPARATIVE ANALYSIS
1. Jeremy
Studio
Services : Hair and makeup saloon
Location : 13-01(ground floor) jalan kenari
18B,bandar puchong jaya,47100 puchong
Puchong
Contact number : 03-8076 5060
Founded in June 2010
MONOPOLISTIC
COMPETITIVE

24. 06/07/16
COMPARATIVE ANALYSIS
Product : EKS Imported products
Location : No.47G, Jalan Puteri 5/7, Bandar
Puteri Puchong, 47100 Selangor, Malaysia
Contact number : 03-8062 8388
2. Izzo Hair Saloon
Founded in 2006
• TOP 3 COMPETITORS
MONOPOLISTIC
COMPETITIVE

25. 06/07/16
COMPARATIVE ANALYSIS
• TOP 3 COMPETITORS
Services : Nail Saloon, Hair Saloon, Skin Care
Location : 26-1,Jalan Bandar 3,Pusat Bandar
Puchong,47160 Puchong,Selangor.
Puchong
Contact number : 03-5511 9888
Founded in Feb 2013
3. Thomas & Guys - Signature
MONOPOLISTIC
COMPETITIVE

26. 06/07/16
COMPETITIVE STRATEGY
•1. PRICING
• Special price for students
• Give promotion to customer during special festival.

27. 06/07/16
•2. ADVERTISEMENT
• Advertise their shop by using social media, Facebook and
Instagram.
• Variety of styles
COMPETITIVE STRATEGY

28. SIMILARITIES BETWEEN THESE TWO
BUSINESSES

29. 1. Same services
2. Same motive ; to earn money
3. Promotion for students
4. No Branches
5. Use social media to advertise
06/07/16
SIMILARITIES

30. 06/07/16
DIFFERENCES
1. Founded in the different year
2. Number of employees
3. Promotion for students

31. DIFFERENCES H-ART CONCEPT 72CHANGE HAIR SALON
AVERAGE NUMBER OF CUSTOMERS 10 20
BUSINESS ANNUAL REVENUE RM73,000 RM146,000
SHOP SIZE Small Big
06/07/16

32. BUSINESS THAT IS MORE
COMMERCIALLY SUCCESSFUL
1. The average customers
2. Massive amount of profit.
3. Good review by the customers.
06/07/16

33. REFERENCES
 Security Check Required. (2016). Facebook.com. Retrieved 23 May 2016,
from https://www.facebook.com/H-ART-CONCEPT-152885421582700/
 Security Check Required. (2016). Facebook.com. Retrieved 22 May 2016,
from https://www.facebook.com/72change-hair-salon-1456091494693834/
06/07/16