Envoy Facility Management Services is the foremost Facility Management Company helping their clients in Setting Up A Business in Sri Lanka, Manage Business Process In Sri Lanka, Outsource Business Process in Sri Lanka, Call Center Management Services, Call Center Outsourcing in Sri Lanka. Click here for Setting Up A Business In Sri Lanka and all other above mentioned services http://www.envoybpo.com/

1. Company Profile
Envoy Facility Management Services (Pvt) Ltd.

2. Envoy Facility Management Services (Pvt) Ltd. is an innovative
provider of complete and integrated offshore solutions to
global enterprises.
Our clients receive a broad range of services from business
registration and set-up, off-shoring of Finance and Human
Resources, to provisions of a virtual office and all in between.
Our diversity can be tailored to meet your specific
organizational needs.
Envoy Facility Management Services (Pvt) Ltd. commits to
delivering high-value services; providing clients with low cost,
high quality solutions.
We provide a stable platform and are your pillars to help you
achieve your highest potential and then some.
About Us

3. Investment friendly government policies
Why Sri Lanka
Educated workforce with multilingual skills
Well developed infrastructure and well equipped
sea and airports
High standards of Living
Growing capital market
Vibrant business environment with a stable
economy

4. Commitment to Excellence
We will not rest on our accomplishments, but build on them in our
personal and professional journey to be the best we can be. We will
expect more of ourselves than our clients and deliver what we
promise at all times.
Ownership
We will take ownership of our client’s needs and be accountable
for delivering friendly and professional service at all times.
Versatility
We will adjust our organization to meet our clients’ needs; by
keeping up with the latest technological changes and continuing to
renew and upgrade our organizational development, services, tools
and technology.
‘Yes We Can’ Attitude
We will constantly search for improvements, apply a positive attitude
to change, encourage new ideas and the freedom to act.
Experience
Pioneering the field of Outsourcing and Facility Management,
ENVOY and its team comprise vast experience in handling many
foreign clients with elite brands.
Why Envoy?

5. Road Map

6. How we do it?
Business Registration
Infrastructure design and deployment of
required processes
Recruit professionals and deploy in -house staff
Test Run on offshore division with THE CLIENT’S
supervision
Perform rectifications, if any
Commence commercial operation

7. Feasibility Study
Rather than just diving into a project and hoping for the
best, a feasibility study allows us, Envoy Facility
Management to investigate the possible positive and
negative outcomes of a project before investing too
much time and money.
Our Team of Research and Development professionals
analyze the probability of venturing into a collaboration
successfully, taking into account legal, economic,
technological, scheduling and other factors.
On arrival of reports that portrays a profitable and a
highly potential project, our Team pulls down the green
flag to commence the process of the business venture.

8. Business Startup Services
Extended Office Setup in Sri Lanka
Our professionals will ensure our overseas partners will be
benefited as equal to that applicable for domestic companies
when setting up operations in Sri Lanka.
Our support services include :
Office Setup Facility & Management
• We provide a broad range of services such as looking
out for office space on behalf of the client as per the
requirements specified, office facility set up, partitioning,
networking, furnishing & etc….
• Office Facility Set up can be done in two methods as
below.
• Set up office space which includes work stations,
incubator concepts, development area, pantry and etc….
and the cost will be based on square ft area occupied for
the clients’ office
• Set up per desk space and the cost will be based on per
head of employees.

9. Current Infrastructure
Colombo’s Best Business Address - A premiere
office in a prime location.
State of the Art “One Stop Shop” convenient for
employees; convenient shopping and banking
facilities.
A High Self Esteem of employees, educated
workforce with excellent academic background.
Hub of Colombo – In proximity to all world class
and five star hotels and dining locations.
The World Trade Center & The Carsons

10. Managed Facilities

11. Managed Services
HR & Payroll
Qualified HR executives who are expertise and who handle
personnel administration, payroll, attendance, help desk, support
and outsourcing.
Marketing
A team of professionals who provide an array of marketing
solutions that cover a wide spectrum that ensures you a increase in
sales.
Degree holders and CIM qualified team members.
Legal
Commercial contracts, standard terms and conditions of sale and
purchase.
Attending to and resolving of Statutory / Regulatory issues.
Assistance in preparing standard forms and documents.
Operations & Administration
Office upkeep and staff welfare service
Handling of import / export consignments, all related commercial
and legal issues.
Visa handling, airline ticketing, hotel and transportation reservation
services.

12. Managed Services
Recruitment
Degree holders in the HRM sector who have competent in
executive search and talent acquisitions.
We also perform recruitment campaigns to keep our records
updated
Setup & Manage of Call Centers
ENVOY has the dedicated team who are specialized in Call
Center operations & have gained ample experience &
exposure to both local & international clients in setting up
their call centres completely administrated it & managed by
ENVOY
Events
An event management team specializing in excellent
organizing skills. Your event would turn out to be the one
you more than expected.
Preparations from venue to catering till the thanks giving will
be setup entirely by our team

13. Finance & Accounting
Facilitation in preparation of :
Accounts & financial statements monthly, biannually annually or on
request
Specific financial statement reporting required by overseas parent /
subsidies
Accounts for tax purposes & tax schedules for tax consultants
Core Accounting Services
Cash book & the General Ledger (Single or multi currency)
maintenance & update
Bank, debtors, creditors, inventory, credit cards & other accounts
reconciliations
Periodic cash flow statements & management reporting
Facilitation in preparation of consolidated accounts for reporting
purposes
Conversion of accounting statements to required standards &
compliance requirements
Facilitation in accounting System implementation & review
Conversion of accounting reports from reporting currency to other
currencies
Preparation of fixed asset registers, update & maintenance
Support the client’s Financial Statement Close Process
Ancillary Accounting Services

14. Advantages of outsourcing of accounts to in-sourcing of accounts
The required finance compliance & following regulations require significant
time of the management / executives
Companies incur various long term fixed & short term variable costs, such as
staff statutory dues, benefits, IT infrastructure, office space, vehicle
allowances
Loss of focus or interruptions of the finance process due to staff turnover
Your In-house Accounts Department
Missed deadlines, increased penalties & surcharges mainly due to lack of
focus
Incur additional consultation fees for knowledge acquisition & update
Difficulty of acquiring skilled labor as required for accounting & finance
If Your accounts department outsourced to ENVOY
Confidentiality not assured at all times
Cost cutting will leading to inefficiencies & irregularities
Finance compliance & regulations requires significant time management /
executives
Relieving the management of the burden of accounting & reporting by
handling it over to the professionals with exposure & experience
Considerable reduction of in-house accounts services, related staff cost in
terms of wages / salaries, benefits, office space & statutory payments
Continuous focus, continuous responsibility & continuous services without any
interruptions
Achieving deadlines will be a routine process once the company’s finance
process is streamlined
Consultation & guidance on latest updates in finance industry regulations,
trends, norms & technologies from our experienced professionals, free of
charge
An output of high quality provided by a pool of talented skilled financial labor
force
Client confidentiality assured due to ENVOY’s work ethics when on duty
Outsourcing of accounts will definitely ensure saving on current accounting
function cost & at the same time enhancing the client’s value chain
By handing the process of accounting & reporting professionals with exposure
& experience, making management more profitable

15. Recruitment of Specialized Personnel
ENVOY receives JD and eligibility criteria from client
and engages in marketing campaign to reach better
brains Engineers, Architects, CAD Draughtsman and
Technical Staff
Receives resumes from
various sources
ENVOY’S HR Team scans and
sorts resumes
Upon receipt of employment confirmation from client,
ENVOY ‘s HR Team will initiate paper work
Final list of candidates are
passed onto the HR Team
of client to assess their
knowledge through an
electronic interview
The shortlisted candidates
are assigned to ENVOY’S
panel of recruiters for the
first phase of interview

16. Recruitment of Specialized Personnel
Sourcing Team
Screening & Facilitating Interview Process
UK Team
Europe & Middle East
Clients
Lead Generation Team
Telemarketing
Social Media Marketing
Sri Lanka Team Business
Development Team

17. Human Resources & Payroll
HR Team of client will share all HR
Policies with the HR Team of
ENVOY
All the rules, regulations and mandates will be exchanged to
mutually agree on the employee laws that will suitably fit and
be of convenience to all the employees
Contract will be prepared by ENVOY HR
Team and sent to client’s HR Team for
authorized signatory.
All salary payments and other related
matters such as absenteeism, HR
paperwork will be handled by ENVOY’s HR
Team

18. Procurement Handling
Identification of Product Needs done by Client
Product Specifications given by Client
Purchase Orders sent to ENVOY by Client
Options of Sources/ Vendors will be sorted by ENVOY
Pricing and Terms will be done by ENVOY and finalized by
Client
Delivery Mode decided by Client
Clearance and Logistics done by ENVOY
Delivery to Site done by ENVOY
Invoicing & Payments by ENVOY and Client

19. Innovative Technology
Software Development
Website Development
Customer Relationship Management
ERP Solutions

20. Extended Services
Investors will be escorted to call
our Hotline, 24 x 7 on the website
or an authorized personnel
Call Directs to our
ENVOY Help Desk
Provide Information on necessary approval
procedures, minimum investment required,
tax incentives, respective line agencies and
allocates a representative to escort them,
throughout the entire process
Dedicated representative who will be
entitled to get all procedures in place and
keep the investors updated on all
information obtained and status
Structured Guidance for Investors

21. Extended Services
ENVOY
FDI Project Assistance
Investors Representative
Investors
ENVOY Representative Investors Commence Commercial Operations
Step 1
Step 3
Step 2
Step 4

22. Marketing Solutions

23. Potential Benefits
Cost Effective
Lower Operational Costs
Lower Labor Costs
You can save up to 60% if you offshore to Sri Lanka
Time Saving
We co-ordinate all tasks from registration to opening,
ensuring you have more time to focus onyour core business
objectives.
Increasing Productivity and Efficiency
Envoy Facility Management Services provides expertise and
experience which will helpstreamline your business processes
and contribute to the bottom-line.
Expert Resourcing and Staffing
We will provide access to skilled resources at a much lower
cost.
They are carefully chosen & trained to reflect your brand
values. This will be supported by performance management
processes.

24. Joe Collins, CEO – CAMMS Group, Australia
Our Success Stories
CAMMS Group has a close working relationship with
Envoy Facility Management Services and Envoy Holdings
as a whole. They have been instrumental during the
establishment of our subsidiary in Sri Lanka. Their
support in he recruitment process and achieving a range
of logistical requirements was critical to establishing our
Global Service Delivery Centre in a very short time frame.
This in turn has enabled us to cater for our continued
growth, whilst improving customer support. I have found
the company t be of high ethical standards and always
responsive to our needs. The company continues to
provide a range of accounting and support needs and we
look forward to a long term business relationship with
them.
Darren Mason, CEO
My Workplace Australia Since the establishment of Envoy Facility Management Services, our
ability to provide fast turnaround to meet our client demands has improved significantly. This has
been an extremely positive initiative that is enabling our strategic international growth
objectives. The fact that the resources are fully managed from an administration perspective,
whilst allowing us to maintain full operational control over our resources , eliminates the
management headaches in this area. This gives us the best of both worlds. There is no possibility
that we could have established a similar feeling in Australia and we are committed to along the
relationship with Envoy Facility Management Services based on this mutual benefit.
Chad Gates, Development Manager – Pronto Software
It has been amazing how much we have achieved in such a short time. I feel incredibly fortunate
to have been a part of this wonderful journey, one that will see us working closely together for
years to come. Sri Lanka feels like a second home. Thank you so much for your generous support
and genuine care for our people and success Brian Amit , Director –Peerless IT Australia We have
been very pleased with he work and level of commitment that Envoy Facility Management
Services along with the Envoy Holdings has showing us throughout . I have come across nothing
that matches the very high standards set by the team.

25. Our Expertise
France

26. Contact Us
Envoy Facility Management Services (Pvt) Ltd.
Level 14, East Tower, World Trade Center,
Colombo, Sri Lanka
Phone : +94 11 2 390 590
Fax : +94 11 2 338 235
Email : info@envoybpo.com
web : www.envoybpo.com