Supply chain management (SCM) ensures the timely delivery of the right products at acceptable costs while enhancing relationships among all stakeholders involved. It relies on enterprise application integration (EAI) software to connect various business systems, facilitating data exchange and communication. Additionally, transaction processing systems and enterprise collaboration systems support operational efficiency and teamwork across business functions.

1. Supply Chain Management (SCM)
The Business Network

2. Supply Chain Management (SCM)
• Supply chain management helps a company
• Get the right products
• To the right place
• At the right time
• In the proper quantity
• At an acceptable cost

3. SCM
Forecast demand
Enhance company
Relationships with
customers, suppliers,
distributors,
and others
Receive feedback on
the status of every
link in the supply chain
Control inventory

4. Supply Chain:
• The interrelationships
• With suppliers, customers, distributors, and other businesses
• Needed to design, build, and sell a product
makeup the network of business entities, relationships and
processes.
• Because each supply chain process should add value to the products
or services a company produces, a supply chain is Frequently called a
“value chain”.

6. Supply Chain Life Cycle

7. Goals and Objectives of SCM

8. Enterprise Application Integration
• EAI software connects a variety of enterprise systems by
letting them exchange data.
• Serves as middleware that perform:
1. Data conversion
2. Application Communication and messaging services between systems
3. Access to system interfaces
How does a business interconnect its cross-functional enterprise
systems?
 Enterprise application integration (EAI) software is being used to
connect major e-business applications.

9. How EAI Works

10. Transaction Processing Systems
• Transaction Processing Systems: are Cross-functional information systems
that process data resulting from the occurrence of business transactions.
• Transactions are events that occur as part of doing business, such as sales,
purchases, deposits, withdrawals, refunds, and payments
• Online transaction processing (OLTP) is a real-time system that captures
transactions immediately.

11. The Transaction Processing Cycle

12. Enterprise Collaboration Systems (ECS)
• EC systems are cross-functional information systems that support and
enhance team and workgroup:
• Communication
• Coordination
• Collaboration
• Systems may include:
• Networked PC workstations
• Servers
• Databases
• Groupware and application packages

13. ECS Tools

14. Functional Business Systems
Various types of information systems that support
the business functions of
…
Accounting
Finance
Marketing
Operations management
Human resource management

15. IT in Business