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Ensuring Performance Success Through Continuous Improvement

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Victor Holman
Victor Holman

Watch video presentation and get a FREE performance management kit at http://www.lifecycle-performance-pros.com This presentation discusses what to do after your initial performance implementation. Victor Holman discusses factors that negatively affect performance. He discusses the Lifecycle Performance Improvement model and he discusses the eleven steps to performance improvement

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Ensuring Performance Success Through Continuous Improvement
Factors that Lead to Negative Performance • Unclear team / job responsibilities • Unclear or lack of performance feedback • Inadequate physical environment, including improper tools, supplies, or workspace • Lack of motivation and incentives to perform as expected • Lack of skills and knowledge required for the job • Ineffective processes FREE Performance Management Kit at www.performance-success.com
Lifecycle Performance Improvement Model Lifecycle Performance Improvement is an eleven step, systematic methodology for identifying weaknesses and the root causes of performance problems, and implementing a solution that applies to those specific performance deficits. FREE Performance Management Kit at www.performance-success.com
1. Review Organizational Goals and Objectives FREE Performance Management Kit at www.performance-success.com
2. Define Desired Results FREE Performance Management Kit at www.performance-success.com
3. Define Actual Results FREE Performance Management Kit at www.performance-success.com
4. Identify Performance Gaps FREE Performance Management Kit at www.performance-success.com
5. Prioritize Areas of Improvement FREE Performance Management Kit at www.performance-success.com
6. Identify Other Weaknesses FREE Performance Management Kit at www.performance-success.com
7. Identify Root Causes FREE Performance Management Kit at www.performance-success.com
7. Identify Root Causes The following questions can aid in identifying root causes:   • Why did this event happen? • What occurred to create it? • What occurred prior? • What occurred following? • What is the significance of the event with respect to customer? • Who allowed this condition to exist? • Who was supervising this activity? • When did it occur? • Where (physical location, environmental condition)? • How did this condition originate? FREE Performance Management Kit at www.performance-success.com
8. Identify Solutions FREE Performance Management Kit at www.performance-success.com
9. Implement Solutions FREE Performance Management Kit at www.performance-success.com
10. Exchange Feedback / Monitor & Evaluate Performance FREE Performance Management Kit at www.performance-success.com
11. Monitor and Evaluate Performance FREE Performance Management Kit at www.performance-success.com

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Ensuring Performance Success Through Continuous Improvement

  • 1. Ensuring Performance Success Through Continuous Improvement
  • 2. Factors that Lead to Negative Performance • Unclear team / job responsibilities • Unclear or lack of performance feedback • Inadequate physical environment, including improper tools, supplies, or workspace • Lack of motivation and incentives to perform as expected • Lack of skills and knowledge required for the job • Ineffective processes FREE Performance Management Kit at www.performance-success.com
  • 3. Lifecycle Performance Improvement Model Lifecycle Performance Improvement is an eleven step, systematic methodology for identifying weaknesses and the root causes of performance problems, and implementing a solution that applies to those specific performance deficits. FREE Performance Management Kit at www.performance-success.com
  • 4. 1. Review Organizational Goals and Objectives FREE Performance Management Kit at www.performance-success.com
  • 5. 2. Define Desired Results FREE Performance Management Kit at www.performance-success.com
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