Erica Wade, VP of Quality Operations at RiceWrap Foods explains how they chose a food safety software solution, what was important to the decision making process, and the added benefits of selecting SafetyChain.

1. Erica Wade, VP of Quality Operations | RiceWrap Foods
Aaron Bolshaw, VP of Marketing | SafetyChain
How RiceWrap Foods Overcame Regulatory
Challenges & Scaled Manufacturing Operations
without Adding Headcount
Customer Success Story

2. Before We Get Started
HELPFUL TIPS
✔Informal but professional format
✔Ask Questions (Q&A at end)
✔Only panelists are displayed
✔Recording link will be shared
✔Audio issues: use call-in number
Customer Success Story SafetyChain.com
Welcome

3. About Us
Plant Management Platform
✔Food Safety
✔Food Quality
✔Supplier Compliance
✔OEE
Learn more at SafetyChain.com
Customer Success Story

4. ● Headquartered near Durham, NC
● Startup mindset, innovative food
manufacturing processes
● Rice sheets, Rice pillows, Cups
SafetyChain.com
Erica Wade
Vice President, Quality Operations
● 8+ years in Manufacturing
● Quality, regulations
● HACCP Certified
About RiceWrap Foods
Customer Success Story

5. Project Scope
✔Solutions
▪ Food Safety
▪ Quality Assurance
▪ Audit Readiness
✔1 facility
✔Complete overhaul data gathering methods:
Paper-driven before implementation
SafetyChain.comCustomer Success Story

6. Challenges
What problems did
RiceWrap want to
solve with technology?

7. Challenges
✔ Moving to a larger facility + 24-hour processing
✔ Heavy regulatory challenges
✔ Everything was on paper making it hard to find
details when needed for audits
✔ Existing processes wouldn’t scale, and headcount
was needed
SafetyChain.comCustomer Success Story

8. The Project
What internal considerations
and challenges did RiceWrap
Foods have to address?

9. Choosing the right solution
✔ Headcount & Scale
Primary factor driving this was the need to hire a new person
✔ Larger facility, 24-hour processing
Having real-time data across all facilities a huge plus
✔ Looked at 4 solution providers
SafetyChain put everything in one platform
SafetyChain.comCustomer Success Story

10. Keys to
Success
What were the biggest
drivers of success in your
implementation?

11. Keys to Success
✔ Executive Buy-in
▪ Once CEO understood the possible ROI, the rest
was planning and execution
✔ Chose Software That Was Easy to Use
▪ Short implementation – process of building forms
took just a few weeks
▪ Easy to learn the back-end of the system
✔ SafetyChain Implementation & Support
▪ Created some basic forms then let us take
ownership
SafetyChain.comCustomer Success Story

12. Benefits
What benefits has
SafetyChain created for
your company?

13. Key Benefits
✔Showed ROI out of the gate
✔ Headcount
✔Executive visibility
✔ Performance isn’t locked away on a shelf or in a
filing cabinet somewhere
✔Everything in one platform
✔Training time shortened to 1-week for new
employees
✔On demand audits (confidently)
SafetyChain.comCustomer Success Story

14. Key Benefits – Cont’d
✔Reduction in document errors
✔ 90% improvement (maybe 1 per week now)
✔ Alerts when incorrect
✔Employee productivity gains
✔ 1 hour/day for 6-7 positions
✔ 30-35 hours per week spent on production
SafetyChain.comCustomer Success Story
“Working with David on the
implementation team was a
dream.”

15. Outcomes
What successes did RiceWrap
Foods have with the
implementation of SafetyChain?

16. Key Improvements
PRODUCTIVITY
✔ No missing data
✔ Quicker and easier access to data
✔ Audit readiness & preparation
✔ Fast & easy report creation
✔ Accountability
✔ No ”guessing”
COMPLIANCE
✔ Proactive maintenance checks
✔ Early detection of issues
✔ Immediate visibility into HACCP checks
EMPLOYEES
✔ More confidence in job performance
✔ Simpler to operate & train
SafetyChain.comCustomer Success Story

17. Advice
What advice would you give
other facilities implementing a
solution?

18. Q & A

19. Resources
White Papers & Surveys
Webinars & Videos
Product & Partner Info
Solution Consultation
info@safetychain.com SafetyChain.com