Presentation by consulting company Ensur about the shifting Insurance model. Financial Services Institutions have difficulties putting him there. What does the Phigital architecture look like?
ERGO: regulatory compliance to kick-start digital hybridComarch
Client case study by ERGO, demonstration of Comarch software for insurance business. How can the regulatory environment become a paradise for consultants?
CxO Roadmap: Designing a Fintech Strategy Around Your Legacy Core IT SupplierKelli Wilkinson
Senior Execs struggle with how to pick the best alternative fintech suppliers while simultaneously de-handcuffing from one-sided legacy core relationships. With so many choices appearing in the market CEOs want to know which neo-cores are ready? What fintech suppliers are mature enough to partner? How does the bank structure a greenfield deal with a new market entrant and manage the associated business risk?
CEOs need strategic insights on how to set the vision and direct their franchise to take advantage of the fintech opportunity without creating too much disruption with clients, staff and the bottom line. Information is pouring in from all directions on fintech and it has become difficult to adopt the right strategy in a fragmented evolving marketplace providing many options.
This session will provide an unbiased, no BS summary for non-technical CEOs ready to lead their franchise in the new fintech era while minimizing the long term hold that legacy core IT suppliers have on them.
This presentation by the UK Competition & Markets Authority was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation by Competition Bureau Canada was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation by the Norwegian Competition Authority was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
apidays LIVE Hong Kong 2021 - APIs – Trust, Commerce and Connection by Richar...apidays
apidays LIVE Hong Kong 2021 - API Ecosystem & Data Interchange
August 25 & 26, 2021
APIs – Trust, Commerce and Connection
Richard Lord, Chief Information Officer, Commercial Banking – Asia Pacific at HSBC Hong Kong
ERGO: regulatory compliance to kick-start digital hybridComarch
Client case study by ERGO, demonstration of Comarch software for insurance business. How can the regulatory environment become a paradise for consultants?
CxO Roadmap: Designing a Fintech Strategy Around Your Legacy Core IT SupplierKelli Wilkinson
Senior Execs struggle with how to pick the best alternative fintech suppliers while simultaneously de-handcuffing from one-sided legacy core relationships. With so many choices appearing in the market CEOs want to know which neo-cores are ready? What fintech suppliers are mature enough to partner? How does the bank structure a greenfield deal with a new market entrant and manage the associated business risk?
CEOs need strategic insights on how to set the vision and direct their franchise to take advantage of the fintech opportunity without creating too much disruption with clients, staff and the bottom line. Information is pouring in from all directions on fintech and it has become difficult to adopt the right strategy in a fragmented evolving marketplace providing many options.
This session will provide an unbiased, no BS summary for non-technical CEOs ready to lead their franchise in the new fintech era while minimizing the long term hold that legacy core IT suppliers have on them.
This presentation by the UK Competition & Markets Authority was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation by Competition Bureau Canada was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation by the Norwegian Competition Authority was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
apidays LIVE Hong Kong 2021 - APIs – Trust, Commerce and Connection by Richar...apidays
apidays LIVE Hong Kong 2021 - API Ecosystem & Data Interchange
August 25 & 26, 2021
APIs – Trust, Commerce and Connection
Richard Lord, Chief Information Officer, Commercial Banking – Asia Pacific at HSBC Hong Kong
This presentation by Miguel de la Mano (Compass Lexecon) was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation by the Korean Fair Trade Commission was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation provides a brief introduction to the area of e-Invoicing and provides an overview of the various country specific regulations that exist today which describe how e-Invoices should be processed. Particular focus is placed on Mexico, Brazil and Europe as these regions have very specific e-Invoicing related regulations which manufacturers must obide with. Updated May 2014
This presentation by the UK Competition and Markets Authorities was made during a workshop on “Cartel screening in the digital era” held by the OECD in Paris on 30 January 2018. More papers and presentations on the topic can be found out at oe.cd/wcsde.
Optimising time savings in indirect IT procurementMarkit
Markit outlines a blueprint and methodology to measure, value and optimise sourcing and purchasing process times in indirect IT P2P processes.
This report shows how almost every international company can reduce its current or future IT hardware & accessory sourcing and purchasing process times by significant amounts.
The Data Rotonde is a flexible and scalable MDM platform that provides PostNL customers with party data that is of a high quality standard. PostNL have created a digital platform called the Data Rotonde that provides party data as a set of service products to their customers real time.
Presented by Mario Suykerbuyk, CIO- PostNL and Frank Hewett, Capgemini at Informatica World 2016.
FinTech Northern Breakfast Club 23 June 2016Rob Cooper
Presentations from the FinTech Northern Breakfast Club on 23 June 2016. Meeting held the last Thursday of every month. Book at http://www.scottrobert.co.uk/events/list/
This presentation by Norway was made during the discussion “Digital disruption in financial markets” held at the 131st meeting of the OECD Competition Committee on 5 June 2019. More papers and presentations on the topic can be found out at oe.cd/cclm.
This presentation by Stephen DRURY, Santander UK, was made during the discussion “Digital disruption in financial markets” held at the 131st meeting of the OECD Competition Committee on 5 June 2019. More papers and presentations on the topic can be found out at oe.cd/cclm.
OECD workshop on measuring the link between public procurement, R&D and innov...STIEAS
OECD workshop on measuring the link between public procurement, R&D and innovation. "OECD workshop on measuring the link between public procurement, R&D and innovation", presentation by Ville Valovirta
How to use collected data in the multi-channel approach?Comarch
How to maximize the value of data gathered from loyalty programs and gamification? How to create a connected space for your customer with maximum benefits for your customer and yourself?
Waternomics Applications Platform - Water Apps for EveryoneWaternomics
This is a presentation made by Christos Kouroupetroglou at the Waternomics final event on 31/01/2017 for sharing the project contribution in terms of applications and application platform.
Shazam that water leak! Sensors and faultsWaternomics
This is a presentation made by Joanne Craven at the Waternomics final event on 31/01/2017 for sharing the project contribution in terms of leak detection software and hardware.
This presentation by Miguel de la Mano (Compass Lexecon) was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation by the Korean Fair Trade Commission was made during a workshop on “Regulation and competition in light of digitalisation” held by the OECD in Paris on 31 January 2018. More papers and presentations on the topic can be found out at oe.cd/wrcd.
This presentation provides a brief introduction to the area of e-Invoicing and provides an overview of the various country specific regulations that exist today which describe how e-Invoices should be processed. Particular focus is placed on Mexico, Brazil and Europe as these regions have very specific e-Invoicing related regulations which manufacturers must obide with. Updated May 2014
This presentation by the UK Competition and Markets Authorities was made during a workshop on “Cartel screening in the digital era” held by the OECD in Paris on 30 January 2018. More papers and presentations on the topic can be found out at oe.cd/wcsde.
Optimising time savings in indirect IT procurementMarkit
Markit outlines a blueprint and methodology to measure, value and optimise sourcing and purchasing process times in indirect IT P2P processes.
This report shows how almost every international company can reduce its current or future IT hardware & accessory sourcing and purchasing process times by significant amounts.
The Data Rotonde is a flexible and scalable MDM platform that provides PostNL customers with party data that is of a high quality standard. PostNL have created a digital platform called the Data Rotonde that provides party data as a set of service products to their customers real time.
Presented by Mario Suykerbuyk, CIO- PostNL and Frank Hewett, Capgemini at Informatica World 2016.
FinTech Northern Breakfast Club 23 June 2016Rob Cooper
Presentations from the FinTech Northern Breakfast Club on 23 June 2016. Meeting held the last Thursday of every month. Book at http://www.scottrobert.co.uk/events/list/
This presentation by Norway was made during the discussion “Digital disruption in financial markets” held at the 131st meeting of the OECD Competition Committee on 5 June 2019. More papers and presentations on the topic can be found out at oe.cd/cclm.
This presentation by Stephen DRURY, Santander UK, was made during the discussion “Digital disruption in financial markets” held at the 131st meeting of the OECD Competition Committee on 5 June 2019. More papers and presentations on the topic can be found out at oe.cd/cclm.
OECD workshop on measuring the link between public procurement, R&D and innov...STIEAS
OECD workshop on measuring the link between public procurement, R&D and innovation. "OECD workshop on measuring the link between public procurement, R&D and innovation", presentation by Ville Valovirta
How to use collected data in the multi-channel approach?Comarch
How to maximize the value of data gathered from loyalty programs and gamification? How to create a connected space for your customer with maximum benefits for your customer and yourself?
Waternomics Applications Platform - Water Apps for EveryoneWaternomics
This is a presentation made by Christos Kouroupetroglou at the Waternomics final event on 31/01/2017 for sharing the project contribution in terms of applications and application platform.
Shazam that water leak! Sensors and faultsWaternomics
This is a presentation made by Joanne Craven at the Waternomics final event on 31/01/2017 for sharing the project contribution in terms of leak detection software and hardware.
This is a presentation made by Sander Smit at the Waternomics final event on 31/01/2017 for sharing an overview of the Waternomics Methodology for developing and Water Management Plan
Waternomics: Business Models and ExploitationWaternomics
This is a presentation made by Sander Smit at the Waternomics final event on 31/01/2017 for sharing the project contribution in terms of business models and exploitation
Le projet Nouvelle Forge s'inscrit dans le cadre de la stratégie numérique de Valenciennes Métropole et du développement du parc des Rives Créatives de l'Escaut, parc d'activités de 26 ha thématisé "numérique".
Objectifs :
- une offre d'accueil d'entreprises et de porteurs de projets, soit en mode pépinière, soit en mode coworking, ainsi que les services associés : conciergerie, espaces communautaires, cafétéria, secrétariat, etc.
- une offre d'accompagnement complète, de la sensibilisation au développement de l'entreprise, en passant par la formation, le prototypage de projet ou encore l'aide à la création.
- créer un lieu d'émulation et d'innovation ouverte, où des publics divers (étudiant, jeunes des quartiers, startups) pourront s'installer en résidence et exploiter toutes les ressources du lieu : fablab, espace coworking, accompagnement au codesign et à la créativité, formation... permettant le décloisonnement des publics et le développement du numérique pour tous.
Waternomics: Overview of the Pilots Objectives, Measures and OutcomesWaternomics
This is a presentation made by Louise Hannon at the Waternomics final event on 31/01/2017 for sharing an overview of the Pilots Objectives, Measures and Outcomes
How network operators improve their efficiency and prepare for market consoli...Comarch
Case study presentation of Comarch's projects with KPN and Telefonica. How can the operational efficiency be improved and how can Telco strategies be improved and synchronized from the business side?
How will virtual networks, controlled by software, impact OSS systems?Comarch
Presentation from the OSS side of the story. How will the network change in the futur when entering the Zettabyte era? SDN/NFV explanations for the future of Telcos.
Omnichannel experience and typical customer journeysComarch
How to provide an omnichannel customer experience to Telecommunications clients? How to integrate physical shops with social and digital? Where is the money for operators in these new scenarios?
Integrated Receivables: 5 Critical Factors For Adoption3 Point Alliance
In this paper, we outline five critical factors for adopting an Integrated Receivables (IR) solution that would provide many benefits to companies looking to streamline receivables processing such as cash acceleration and increasing straight-through processing (STP) rates. We discuss how the payments landscape is changing for AR/AP professionals and why companies have been slow to adopt integrated receivables.
Here's a short presentation on the GDPR, first presented at the Morning Advertiser MA500 event in Edinburgh on 14th September. This is an overview regulations.
Running head CONTRACT CLOSEOUT 1CONTRACT CLOSEOUT 16.docxjoellemurphey
Running head: CONTRACT CLOSEOUT 1
CONTRACT CLOSEOUT 16
Contract Closeout
Deirdre Martin
Colorado Technical University
September 8, 2015
Procurement Terms and Statement of Work
Deirdre Martin
Colorado Technical University
Professor Johnny Maddox
SCM320-1503B-01
Individual Project 3
Definition of procurement terms
Some of the most widely used procurement terms include: make or buy decisions; terms and conditions, sourcing plans; as well as requests for information, proposal and quotation. Make or buy decisions can be described as the challenges met by a firm when determining whether a product or service need to be purchased from external sources or produced internally. Some of the elements of make or buy decisions include: financial aspects, technological elements, marketing factors, purchasing elements, and strategic aspects (Martland, 2005). The financial elements can be in terms of fixed or variable costs.
A sourcing plan is a well-documented and systematic document that provides guidance to individuals responsible for implementing acquisition policies(Sollish & Semanik, 2010a).A request for proposal is an expression of need or solicitation for services and products. Request for information is a tool utilized in sourcing to assist in determining a supplier’s capacity and financial strength. Furthermore, a request for quotation is a demand for price and delivery where other terms have already been specified. Finally, terms and conditions in procurement refer to the general and specific policies, provisions, guidelines and rules that guide the procurement process (Sollish & Semanik, 2007b).
Statement of Work
A procurement statement of work, such as the one stated below, provides a description of the requirements for products or services. In most cases, statements of work are written down in comprehensive and prescriptive form, detailing not just what has to be done, but also the strategies to be employed. In addition, they indicate how regular the products or services required need to be provided. (Sollish & Semanik, 2007b) The statements may be simply provided in terms of the anticipated products or services. The table below shows a statement of work with defining quality and delivery requirements, alongside the expected schedule and costs.
Project Name:
Project Number:
Prepared by:
Date:
ERP System Project, Webb Communication Company
3454784
John Stevens
25-08-2015
Customer:
Business Unit/ Function Name:
Contact Name:
Project Type (Standard/Complex):
Webb Communication Company
IT Department
Systems Administrator, Telephone Number: 758-378-9272
Complex project involving securing of the company’s information resources
Introduction
Webb Communication and IT Company requires its information systems to be protected from unauthorized access.
Procurement Statement of Work
Procurement Summary
Webb Communications Company requires its information resources to be secured from access, use, and modification by unauthorized pa ...
4
900 words required………………….
e-Procurement Business Case Development
Team B
ISCOM/361
e-Procurement Business Case Development
A commodity product includes a series of physical substances that have basic use that could be taken from natural sources. The company we chose to write about and that has a commodity product is the Bean Company. It is a company that sells 100% organic, healthy Arabica bean coffee. The customers can purchase whole beans, already ground up beans, or in K-cup form. However, typically the company is popular for the coffee beans more so than the other variety it offers. For instance, this paper involves all activities in e-Procurement that allows a commodity product to be released in an easy way because the company uses tools such as ERP and MRP that includes transactions, forecasting, and among other challenges with these systems to create a better flow in production.
Define the elements of e-Procurement employed with the commodity supplier.
ERP/MRP system
ERP and MRP codes represent systems that a business utilizes to ensure they are coordinating their planning activities according with the production process. ERP (Enterprise Resource Planning) allows the company to cover areas that include accounting and purchase ledgers, human resources including payroll and time sheets, supply chain such as stock control and purchasing, or warehouse data to manage every document. Similarly, MRP (Manufacturing Resource Planning) focusses on sales, job costing, purchasing and production orders. Both are necessary in manufacturing because they facilitate upper management to locate their resources and to control inventory levels of raw material as well as final products or services. Transactions
These agreements are made between two parties, the supplier and the buyer in which they both exchange products or services that will turn into payments. These transactions can get complicated if they are not clear or if the parties have not settle their terms and conditions. Every company is responsible to be accounted for their financial records and tax reports. For instance, some of these transactions include, credits, deposits, and among other forms of payment rules to make sure each party is corresponding to their agreements. Moreover, each company has their internal control of what financial transaction are being made and one department is responsible to authorize purchases, receipts, and payments.
Forecasting
Forecasting is a vital yet demanding job in supply chain that consists of a full-time position, making sure and understanding what is needed ahead of time will help keep the company producing products in a more productive manner. As a supply chain manager, it is your duty to save the corporation costs as needed, and by forecast supplies that are needed you can order in larger quantities with better pricing. Having a software that can analyze history of products will better be able direct you to not over or under ...
Inscrutable layers of knowledge unveiled to optimize the results of your loya...Comarch
How to unveil the real value of your data? The knowledge is there, but how can it be used? Case studies of Comarch projects regarding loyalty around the world.
Billing of everything - preparation for challenges in the digital worldComarch
What is billing of everything and is it a reality? What challenges are CSPs facing and how can these challenges be tackled with the help of technology?
Analyzing telecommunications data for improved customer experienceComarch
How can Telecommunications data of customers be analyzed in order to adapt customer experience and network strategies? The customer journey of the future explained.
How can IT help you increase customer satisfaction and sales performance?Comarch
What problem do insurance companies encounter and how can face them in the age of digitization? What do customers want and how do modern insurance companies satisfy their needs?
Comarch Cloud - An optimal environment for Nicols' businessComarch
How did the Comarch Cloud transition make Nicols' business better. How did Comarch's solution enhance the manufacturer's business by eliminating errors and risks regarding IT technology?
Deloitte - Procurement at a digital tipping pointComarch
Explanation of Global CPO Survey 2026 findings, interactive presentation after a research conducted with over 300 senior procurement leaders. Digital revolution is coming closer!
IT outsourcing - Best practices in vendor managementComarch
Vendor management to meet business objectives, to minimize potential business disription and to avoid deal and delivery failure. What is important for vendor management and what are the lessons learned?
Global implementation and benefits of private cloudComarch
The challenges of global implementations and how can data centers contribute to a company's business acitivies all around the world? What are the benefits of public vs. private Cloud?
The Smart City as a Local Innovation PlatformComarch
Academic definitions of the smart city, what are the different business models for smart cities and how can they be implemented? How can data be used in an efficient manner?
How can cities stay sustainable in the future? How can a city interact with citizens with proximity marketing? How to make citizens feel they are truly connected to the city?
How is Milan, the capital of fashion and design, becoming smart?Comarch
Citizens, shops, restaurants and culture combined in one innovative platform. How Comarch has faced the challenges of the city of Milan. SmartMI application modules explained and live demo.
Comarch Smart City concept: How to design and build a Smart CityComarch
What are the building blocks of a Smart City conceptualized and designed by Comarch? Where can such 'smart' applications be applied? What does the architecture of Comarch Smart City look like?
How to adopt SDN/NFV Technology into the BSS & OSS stack and shorten the time...Comarch
Network Virtualization can change the operations of Telecoms, but what does it really mean? How can new Telecom services be introduced faster to the market and how can customers benefit from them as quickly and as efficient as possible?
Expansion of connectivity management into the new world - Billing of everythi...Comarch
Connectivity Management is facing new challenges, how can telecom operators prepare for the future? Time to change with Internet of Things and M2M technologies.
Presentation by the Comarch Technologies division. Bluetooth Low-Energy devices and LORA are taking over the Telecommunications industry. How can the IoT environment best be integrated for Telecom operators?
How did KPN experience its digital transformation in cooperation with Comarch? How can other Telecom operators learn from KPN's best practices? Strenghten - Simplify - Grow are three key words describing KPN's transition.
Analyzing telecommunications data for improved customer experienceComarch
What is customer experience and how can Telecom operators improve it? A loyal customer is a customer that trusts its Telecom operator and can rely on the network. Transparency and communication are key factors that can improve the customer experience.
Documents dematerialization in P2P processesComarch
Replacement of paper documents with their electronic equivalents. How to manage and exchange coherent data between business partners by using data pools. Definition of different types of electronic change of documentation and how to manage e-invoicing according to European standard.
Was Gamification a short trend or is it a new fundament of modern CRM & Loyal...Comarch
The customer path outlined with gamification mechanics. What is the concept of gamification and in what way can it be optimized for different businesses and customer segments?
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
2. The customer: more than ever in the center
The shifting insurance model
2
3. See below study of +10 years ago – have things really changed?
... but Financial Services Institutions
have difficulties putting him there
3
4. See table: touchpoints used by the customer in the buying process have
increased dramatically – challenge for insurers to capture lead information at each
touchpoint!
Still we know that the combination of physical and digital leads to higher
conversion rates.
Even more, this winning combination applies to (nearly) the entire customer
journey
Physical channels still important while digital quickly becoming key
Phygital on the rise
4
5. Moments of truth = moments of pain
The Insurance Customer Journey
5
Information overload
Clear product definitions missing
Difficult to compare – also for
intermediaries
Unclear process
Quotes difficult to compare
Customer needs covered?
Proposed agency = nearest. Also
best?
Getting ID details (often double with quote)
Providing additional information = paper!
Providing & signing contract: manual & paper-based
(either direct or via intermediary)
Unclear process
Providing required documentation: manual & paper-
based
Claim status = black box (also for intermediary!)
Lack of pro-activity by insurer c.q.
intermediary
Cumbersome process due to lacking
consolidated customer info
Often unpleasant surprise for customer
(payment less than expected)
Process = cumbersome, manual (checks!),
paper-based
Little added value by intermediary
More paper?!
What about readability?
And regulation is not
helping much either!
6. Good news: you only have to do 2 things to realize the phygital promise
1. Capture customer information at each touchpoint – following
customers through touchpoints – and direct him to the right
intermediary
2. Providing intermediaries with the tools allowing him to turn leads into
contracts (and even more than anticipated – cf the 90 days rule for
cross- and upsell)
3. (we conveniently forget the necessary increasing of responsiveness in
the typical insurance back-office – something for a next seminar ...)
While thinking about your intermediaries
Turning customer pain into pleasure
6
7. A true story:
What do you want? No seriously, what do you want?
Requirements requirements
requirements
7
8. Which data do you want to capture
exactly? What do you want to do with
them exactly? Where will they be
stored?
What will your lead conversion, pre-
sales and other applicable processes
look like? Who will do what exactly?
What functionalities should supporting
tools have exactly?
The utmost important document that is often not there ...
The Requirements Catalogue
8
Functional Non-Functional Technology
Implementation Legal & Procurement
Key dimensions Aim for the best, prepare for the worst
Sourced from different stakeholders –
including customers & intermediaries
Don’t forget Compliance
Involve IT from the beginning
Have requirements formally validated
And as from then: apply a strict CR
process
9. Ensuring the alignment of business requirements & IT architecture
The Phygital Enterprise Architecture
9
Insurance Customer Journey(s)
Starting from the processes
10. LAC Customer Salary Administration
Ensuring the alignment of business requirements & IT architecture
The (Phygital) Enterprise Architecture
10
Business Architecture
Application Architecture
Data Architecture
Technology Architecture
IT Architecture
Enterprise Architecture Customer
Identification
Needs Analysis Product Advise
Simulations &
Offers
Deal Closure
Sales
Process
Business
Functions
Enter Customer Data
Search Customer Data
Get Customer Data
Check Access Rights
Enter Needs Analyisis Data
Enter Risk Profile Data
Get Needs Analysis Data
Get Risk Profile Data
Calculate Net Salary
Calculate Pension Gap
Enter Simulation Data
Get Existing Contract Data
Enter UW Data
Generate UW Docs
Perform Indexing
Transfer Data/Docs to BO
Application
Services
Sales Application
Enter Customer Data
Search Customer Data
Enter Needs Analyisis Data
Enter Risk Profile Data
Calculate Net Salary
Calculate Pension Gap
Enter Simulation Data
CRM Solution
360° View
Get Customer Data
Get Needs Analysis Data
Get Risk Profile Data
Get Existing Contract Data
Data & Document Trfr
Perform Indexing
Transfer Data/Docs to BO
Territory Mgmt
Check Access Rights
Application
Data
Calculate Net Salary
Logical
Application
Component
(LAC)
Physical
Application
Component
(PAC)
Fiscal DataSalary Data
Fiscal Data
Salary Data
Cluster application data and application services into a logical
application components (LAC)
Logical application components are
clustered in a Physical Application
Component (PAC)
LAC Customer Risk
Profiling
PAC Manage Customer Pre-Sales data
LAC Calculate Net Salary
LAC Customer
Needs analysys
LAC Customer Risk Profiling
LAC Customer Risk Profiling
11. Do a vendor selection including your own IT department
Start from your Requirements Catalogue to assess candidates against different
criteria
• Functional
• Non-Functional
• Technology & Infra
• (Post) Implementation
• Legal/Procurement
Ask candidates to indicate to which extent they meet each requirement & give
an effort estimate for closing each gap.
Prioritize & weigh your requirements. Decide upfront which requirements – if
not met – are showstoppers!
... Or buying it?
Building your solution ...
11
12. Big bangs are often smaller than expected.
Give users new functionality quickly & regularly.
Take an example from other industries: apply prototyping in pilot groups.
Rolling out the solution
Think phases
12
Digital
Transformation
Channel
integration
Direct Sales
Self Servicing
Business
Intelligence &
Reporting
Marketing &
Campaign
Management
Process
automation
Task & Agenda
Management
Customer 360°
view
Underwriting
Product
simulations and
quotations
Customer Needs
& MIFID Process
13. Ensur’s yearly plea for sufficient attention to Change Management
“Nothing human is alien to me”
13
Old Organisation + New Technology = Expensive Old Organisation