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How can IT help you increase customer satisfaction and sales performance?

The document discusses strategies for increasing customer satisfaction and sales performance in the insurance industry through incentive compensation and digital transformation. It emphasizes the importance of adapting to changing customer needs and leveraging digital tools. The authors highlight the role of insurance product managers and agents in driving these initiatives.

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HOW CAN IT HELP YOU INCREASE CUSTOMER SATISFACTION & SALES PERFORMANCE Małgorzata Moderacka & Anna M. Lik Insurance Products Managers
CUSTOMERS
AGENTS
INCENTIVE COMPENSATION
TIME FOR DIGITAL TRANSFORMATION!
THANK YOU www.insurance.comarch.com

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How can IT help you increase customer satisfaction and sales performance?