This document summarizes a study on the English oral communication tasks and performance stresses of hotel staff. The study aims to identify common English-based tasks performed by hotel staff, the situational stresses induced by these tasks, and how stresses influence staff's oral performances in terms of demographics. A questionnaire and interviews of 100 hotel staff in Taipei were conducted from October to December 2011. Statistical analyses including descriptive analysis and t-tests were used to analyze the data.
Hotel Check-out - Basic English for CommunicationWebHocTiengAnh
Học tiếng anh giao tiếp miễn phí, tình huống tiếng Anh giao tiếp cơ bản - trả phòng khách sạn - http://webhoctienganh.com/video-hotel-check-out-basic-english-for-communication-830.html
Xem các clip khác tại
http://webhoctienganh.com/l/clip-tieng-anh-giao-tiep-co-ban.html
Hotel Services - Basic English for CommunicationWebHocTiengAnh
Học tiếng anh giao tiếp miễn phí, tình huống tiếng Anh giao tiếp cơ bản - đặt phòng và nhận phòng khách sạn - http://webhoctienganh.com/video-hotel-services-basic-english-for-communication-829.html
Xem các clip khác tại
http://webhoctienganh.com/l/clip-tieng-anh-giao-tiep-co-ban.html
*Targeted for students between the end of their elementary school education and middle school
*The listening material for the activities centers on original, records native English speaker dialogs and monologs
*Dictation sections can be used as ready-made homework material
Hotel Check-out - Basic English for CommunicationWebHocTiengAnh
Học tiếng anh giao tiếp miễn phí, tình huống tiếng Anh giao tiếp cơ bản - trả phòng khách sạn - http://webhoctienganh.com/video-hotel-check-out-basic-english-for-communication-830.html
Xem các clip khác tại
http://webhoctienganh.com/l/clip-tieng-anh-giao-tiep-co-ban.html
Hotel Services - Basic English for CommunicationWebHocTiengAnh
Học tiếng anh giao tiếp miễn phí, tình huống tiếng Anh giao tiếp cơ bản - đặt phòng và nhận phòng khách sạn - http://webhoctienganh.com/video-hotel-services-basic-english-for-communication-829.html
Xem các clip khác tại
http://webhoctienganh.com/l/clip-tieng-anh-giao-tiep-co-ban.html
*Targeted for students between the end of their elementary school education and middle school
*The listening material for the activities centers on original, records native English speaker dialogs and monologs
*Dictation sections can be used as ready-made homework material
*Three-level course series designed to develop the core reading skills of young learners of English.
*Wide range of interesting topics based around nature, culture, places, and beliefs.
*Pre-reading activities designed to actively engage readers.
Social media communication hexagon for hotel industry Manoj Kumar
The Social Media Communication Hexagon is marketing strategy tool which will assist Digital marketers to have insight into creating effective digital marketing plans for their hotels.
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*Three-level course series designed to develop the core reading skills of young learners of English.
*Wide range of interesting topics based around nature, culture, places, and beliefs.
*Pre-reading activities designed to actively engage readers.
Social media communication hexagon for hotel industry Manoj Kumar
The Social Media Communication Hexagon is marketing strategy tool which will assist Digital marketers to have insight into creating effective digital marketing plans for their hotels.
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This presentation is only for those who are going to appear in PET-2011 (Ph.D. Entrance Test, Bhavnagar University) and have not appeared in any examination of English Grammar at School or College level. It has elementary understanding of English Grammar for PET.
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The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
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This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
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Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
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The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
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Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
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12. Foreign Language English is the common language of international business and mass communications. (Rosa, 2001) Language competence is of particular importance in the service sector . (Economic Bulletin, 2004)
13. Quality Service The hospitality industry is particularly exposed to situations where a customer and the service provider do not share the same native language . This is where foreign language skills play an essential role in delivering a quality service . (Martin & Davies, 2006)
14. Stresses & Anxiety Students’ anxiety levels were significant positively correlated with their own ability in the target language . (Kitano, 2001)
15. Stresses & Anxiety Learners who with less confidence and practices tended to be more anxious while they need to speak in a foreign language. (Boonkit, 2010; Lee, 2009; Dogruer, Menevis, & Eyyam, 2010)
16.
17. Purposes of the study 2.To find out what situational stresses can the nature of these tasks induce to influence a speaker’s speaking performance
18. Research Questions What tasks at hotel workplaces require personnel to use English oral communication skills? What situational stresses are experienced by hotel personnel in executing English oral task? To what extend do these stresses influence speakers’ oral performances in terms of gender , educational level , years of experience , and age ? 1 2 3
25. Statistical Analysis What tasks at hotel workplaces require personnel to use English oral communication skills? Descriptive Analysis
26. Statistical Analysis What performance stresses are experienced by hotel personnel in executing related English oral tasks? Descriptive analysis
27. Statistical Analysis T-test To what extent do these stresses influence speakers’ oral performances in terms of gender , educational level , years of experience , and age ?