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READY, SET,
ENGAGE!
Best Practices to
Engage & Inspire
Association
Members
What have you
done for me
lately?
(ooh ooh ooh yeah)
Janet Jackson, 1986
What in the
world do you
want?
Every Association Exec. Ever.
Who’s
This
Chick?
JCPCRS
ACTIVITY!
3:22 PM
© Courtney Ramsey Speaks, LLC
TODAY’S SESSION
Agenda
3:22 PM
© Courtney Ramsey Speaks, LLC
Social Connection
TODAY’S SESSION
Agenda
3:22 PM
© Courtney Ramsey Speaks, LLC
Professional Development
TODAY’S SESSION
Agenda
3:22 PM
© Courtney Ramsey Speaks, LLC
Member Contribution
THE ENGAGEMENT FORMULA
3:22 PM
© Courtney Ramsey Speaks, LLC
Social
Connection
Member
Contribution
Professional
Development
Association
Engagement
Social
Connection
Tribe
Friendships
boost
satisfaction by
50% Gallop, 2017
Only 55% feel
connected to
their
association.Community Brands, 2017
THE KEY TO TRIBE
Proximity
Intensity
Duration
3:22 PM
THE KEY
Frequency
The Like Switch, J. Schafer
3:22 PM
MEMBERSHIP LEVELS
Tenure, Not Age!
Less than
a year
3 – 5
years
Over 5
years
BEST PRACTICES
Freshmen
3:22 PM
© Courtney Ramsey Speaks, LLC
Orientation
1 : 1 Check-ins
Member Match-
ups
BEST PRACTICES
Sophomores & Juniors
3:22 PM
© Courtney Ramsey Speaks, LLC
Mastermind
Groups
Local Leadership
Roles
BEST PRACTICES
Seniors
3:22 PM
© Courtney Ramsey Speaks, LLC
Invitation-only
Social Events
Member Match-
ups
National
Leadership Roles
BEST PRACTICES
Good for Everybody!
3:22 PM
© Courtney Ramsey Speaks, LLC
Eating Together
Happy Hours with
Games & Trivia
Task Forces
Expertise Spotlight
ACTIVITY!
3:22 PM
© Courtney Ramsey Speaks, LLC
SHARE IT!
#DFWAE #ADAY
(or text) 3:22 PM
© Courtney Ramsey Speaks, LLC
3:22 PM
© Courtney Ramsey Speaks, LLC
GENERATIONAL DIFFERENCES
What Matters?
BoomersGen XMillennials
Professional
Development
3:22 PM
© Courtney Ramsey Speaks, LLC
Progression
PROFESSIONAL DEVELOPMENT
Staying Up
to Date
Training &
Certifications
Job
Opportunities 3:22 PM
Benefits That Retain Members
55% 41% 36%
Community Brands, 2017
Can you personalize
it?
Can you change up
the delivery?
BEST PRACTICES
National Speakers Association of North Texas
Speakers’
Academy
Learning
Labs
Half-day
Workshops
Freshmen,
Sophomores,
& Juniors
BEST PRACTICES
National Speakers Association of North Texas
Monthly
Meetings
Podcasts &
Webinars
National
Conference
Great for
Everyone
95% of these
education events are
facilitated by
members—for free!
ACTIVITY!
3:22 PM© Courtney Ramsey Speaks, LLC
3:22 PM
© Courtney Ramsey Speaks, LLC
SHARE IT!
#DFWAE #ADAY
(or text)
3:22 PM
© Courtney Ramsey Speaks, LLC
GENERATIONAL DIFFERENCES
What Matters?
BoomersGen XMillennials
Member
Contribution
MEMBER CONTRIBUTION
They All Go Together!
Orientation
Expertise Spotlight
Leadership & Task Forces
Member Match-ups
Education Events
Small Jobs Count Too!
3:22 PM
© Courtney Ramsey Speaks, LLC
If you don’t ask, the
answer is always
NO!
THE ENGAGEMENT FORMULA
3:22 PM
© Courtney Ramsey Speaks, LLC
Social
Connection
Member
Contribution
Professional
Development
Association
Engagement
TAKE IT HOME!
Putting It Together
1 2 3
4 5 6
Use the
formula
Create a
sense of
“tribe”
Consider
member
tenure
Progression
is key
Customized
wins
We aren’t
that different
3:22 PM
© Courtney Ramsey Speaks, LLC
LOCK IT DOWN
Commit to it!
3:22 PM
© Courtney Ramsey Speaks, LLC
THANK YOU!
Available on Amazon!
Questions? Feedback?
Courtney@CourtneyRamseySpeaks.com
469.438.8844
LinkedIn.com/in/CLRamsey
LET’S KEEP
IN TOUCH!
3:22 PM
© Courtney Ramsey Speaks, LLC

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Engaging Your Association Members, DFWAE, 2019