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ENGAGING STUDENTS WITH
A SUCCESS ALERT SYSTEM
DR. DARRIN BERKLEY
MATHEMATICS SUCCESS, OUTREACH, AND RETENTION (SOAR)
COORDINATOR
FREDERICK COMMUNITY COLLEGE
SOAR COORDINATOR RESPONSIBILITIES
• Administrator (12 months) role at FCC
• Teaching of Courses (commonly those with the most alerts)
• Advising during peak registration periods
• Statistical analysis on course success and efficacy of success alerts
• Creation of required interventions for three-peaters in mathematics
• Share and analyze student issues with faculty, administration, and staff
WHAT ARE SOME FACULTY CONCERNS REGARDING A
STUDENT ALERT SYSTEM?
• No evidence that success alerts make a difference
• The language of the alerts are disingenuous
• Time consuming when many alerts must be sent
• Sending an email address most student concerns
• It is not the responsibility of the instructor to send alerts
WHY SEND A SUCCESS ALERT INSTEAD OF EMAILING
THE STUDENT?
• Students don’t check their college email
• Students don’t know how to access their email (especially Dual Enrollment student)
• Patterns of being unsuccessful in multiple classes
• Useful for advisors when talking with students about classes
• Informs other departments of the college of potential issues
• Information can be determined as to whether the reason for lack of success is academic or non-
academic
• Students aren’t necessarily comfortable responding directly to their instructor
LET’S ENGAGE! THE INTERVENTION
• Student was not aware that the course started
• Underestimation of workload
• Employed for too many hours
• Unaware of different tutoring modalities
• Miscommunication of expectations between instructor and student
• Assignments submitted incorrectly
• Cannot find assignments or was unaware of assignments
LET’S ENGAGE! THE INTERVENTION
• Sickness/Grief
• Mental Health/Depression
• Transportation
• Lack of motivation (parental pressure/course not needed)
• Lack of motivation (lack of interest in attending college or the course itself)
• Technological Issues
• Financial Aid
• Fear/Giving Up
• Childcare
DOES IT WORK?
Do you believe that a success system
works in general?
DOES IT WORK?
Who is responsible for engaging with
students if your school uses a success
alert system?
DOES IT WORK?
What type of data most convinces
administration and faculty that a
success alert system is effective?
STUDENT RESPONSE (MENTAL HEALTH)
I do not want to talk right now. I'm
extremely depressed and I don't wanna
talk to anyone. Please respect my
wishes x

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Engaging Students with a Success Alert System.pptx

  • 1. ENGAGING STUDENTS WITH A SUCCESS ALERT SYSTEM DR. DARRIN BERKLEY MATHEMATICS SUCCESS, OUTREACH, AND RETENTION (SOAR) COORDINATOR FREDERICK COMMUNITY COLLEGE
  • 2. SOAR COORDINATOR RESPONSIBILITIES • Administrator (12 months) role at FCC • Teaching of Courses (commonly those with the most alerts) • Advising during peak registration periods • Statistical analysis on course success and efficacy of success alerts • Creation of required interventions for three-peaters in mathematics • Share and analyze student issues with faculty, administration, and staff
  • 3. WHAT ARE SOME FACULTY CONCERNS REGARDING A STUDENT ALERT SYSTEM? • No evidence that success alerts make a difference • The language of the alerts are disingenuous • Time consuming when many alerts must be sent • Sending an email address most student concerns • It is not the responsibility of the instructor to send alerts
  • 4. WHY SEND A SUCCESS ALERT INSTEAD OF EMAILING THE STUDENT? • Students don’t check their college email • Students don’t know how to access their email (especially Dual Enrollment student) • Patterns of being unsuccessful in multiple classes • Useful for advisors when talking with students about classes • Informs other departments of the college of potential issues • Information can be determined as to whether the reason for lack of success is academic or non- academic • Students aren’t necessarily comfortable responding directly to their instructor
  • 5. LET’S ENGAGE! THE INTERVENTION • Student was not aware that the course started • Underestimation of workload • Employed for too many hours • Unaware of different tutoring modalities • Miscommunication of expectations between instructor and student • Assignments submitted incorrectly • Cannot find assignments or was unaware of assignments
  • 6. LET’S ENGAGE! THE INTERVENTION • Sickness/Grief • Mental Health/Depression • Transportation • Lack of motivation (parental pressure/course not needed) • Lack of motivation (lack of interest in attending college or the course itself) • Technological Issues • Financial Aid • Fear/Giving Up • Childcare
  • 7. DOES IT WORK? Do you believe that a success system works in general?
  • 8. DOES IT WORK? Who is responsible for engaging with students if your school uses a success alert system?
  • 9. DOES IT WORK? What type of data most convinces administration and faculty that a success alert system is effective?
  • 10. STUDENT RESPONSE (MENTAL HEALTH) I do not want to talk right now. I'm extremely depressed and I don't wanna talk to anyone. Please respect my wishes x