This document discusses an alert system used at Frederick Community College to engage students struggling in their courses. The SOAR coordinator oversees the alert system and provides interventions. Some faculty concerns include whether alerts make a difference and the time required. Sending alerts instead of emails ensures students receive messages, and the alerts provide information to advisors and other departments. Common reasons for student struggles include workload underestimation, employment, and mental health issues. Data on the system's effectiveness is needed to convince administrators and faculty of its value.