The document outlines five definitions of strategy and presents a structured approach to developing a successful strategy over the next two years through surveys, diagnostics, and feedback. Key elements include measuring alignment across various areas, engaging teams for implementation, and ensuring accountability and sustainability in processes. The expected outcomes highlight improved performance, cost efficiencies, and greater customer satisfaction.

3. 3

4. Five Definitions of Strategy
• A consciously and purposefully developed plan
• A ploy to outmaneuver a competitor
• A pattern in a stream, of actions whether
intended or not
• A position defined either with respect to a
competitor, in the context of a number of
competitors, or with respect to markets
• A perspective, i.e., a certain mindset as to how
to perceive the world.

5. Describe what that successful strategy
looks like 2 years from now.
It is your future. How do you get
there?

6. 1. Start with a Survey
• Measuring the “How”
▫ Strategy
▫ Processes
▫ People
▫ Culture
▫ Leadership-all levels
▫ Customer
▫ It’s all about ALIGNMENT
You can’t get to the future without knowing
barriers to getting there

7. 2. Diagnostics
An Extraordinary Diagnostic Provides
Extraordinary Analysis

8. 3. Survey Feedback
• Senior Workshop
• Agreed upon actions
• A common blueprint for all leaders
• Written Report for each leader
• Action Plans for each workgroup

9. 4. The Important Part:
Implementation
Engagement Teams
Creative Spaces™
Correlations
Accountability
Sustainability

10. Engagement Teams™
• Highly-trained Internal Coaches
▫ 2-day workshop
▫ Coach/mentor all managers
▫ Analysis of InfoTool diagnostic reports
▫ Install Creative Spaces™
▫ Workgroup improvement from diagnostics

11. Creative Spaces™
•Workgroup Open “Free Zones”
▫ Structured and restricted
▫ Customer innovations
▫ Improve culture
▫ Correlation to the “future”

12. Correlations
• Software selection of key action for
each workgroup to the “future”
• Aligning the workgroup
• Aligning the organization

13. Accountability
• Managers to Engagement Coach
• Engagement Coach to leaders
• Manager to workgroup
• Leadership to managers
• Worker to the enterprise
• Follow-up

14. Sustainability
• 6 months until it becomes culture
• New processes are installed
• Co-creation
• Ongoing open communication

15. Results
• Innovative workgroups
• Teamwork
• Shared Ownership
• Cost efficiencies
• Process improvement
• Engaged workforce
• Better managers
• Workgroup improvement
• Alignment to the “future”
▫ All groups-all at the same time!

16. Outcome
• High Performance enterprise
• Enterprise continuous improvement
• Enterprise cost reduction
• Greater customer satisfaction
• Better managers; engaged workers
•Prosperity

17. Stanley Labovitz, Principal
www.surveytelligence.com
1-866-616-5552
Stan@SurveyTelligence.com
West Palm Beach, Florida