Empowerment is the process of increasing individuals' or groups' capacity to make choices and transform those choices into desired actions and outcomes. It involves giving people responsibility, autonomy, and ownership over their work to be more proactive, take on challenges, and contribute solutions, while also giving individuals visibility, decision-making power, and respect. Effective empowerment requires training and engaging people as key resources and making investments in their development.

1. EMPOWERMENTIt is the process of increasing the capacity of individuals or groups to make choices and to transform those choices into desired actions and outcomes.(worldbank.org)

2. WHAT IS EMPOWERMENT?Responsibility and ownershipWorking independently towards common objectivesEarned privilege not a given right

3. EMPLOYERS`S POINT OF VIEWTo be more proactiveTo take up responsibilities and challengesTo contributeTo bring solutions

4. INDIVIDUAL`S POINT OF VIEWMore autonomyTo make decisionsVisibility and recognitionEmpowering service users-- giving the respect, dignity and encouraging their participation in decision making, maintaining rights, providing choice

5. METHODS OF EMPOWERMENT

6. STATE-HOLDER EMPOWERMENTSees people as key resource in an organisationTraining is an investment done by the employer to empower the staff(www.qualityresearchinternational.com)