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EMPOWERING
Scope
What Empowerment is?
What Empowerment is not?
Guidelines for effective
Empowerment
Benefits of Empowerment
2
What Empowerment Is?
3
What Empowerment Is?
Sharing Information
Delegation
Pushing Decision Making
Downward
Tolerating Mistakes
Creating a Sense of
Ownership
4
5
SHARING INFORMATION
Sharing Information
First Step towards empowerment
Help subordinates in
understanding the objective
Enable Juniors as well as Seniors
to plan independently and
effectively
Create awareness in organisation
Excessive information sharing
can be tricky to handle
6
7
DELEGATION
WHY ONE SHOULD DELEGATE?
8
WHAT DELEGATION IS NOT?
9
ENJOY THE FRUITS OF DELEGATION…
10
THE 10 STEPS TO SUCCESSFUL
DELEGATION
1. Define the task
2. Select individual
3. Assess ability and training need
4. Explain WHY
5. State required results
6. Identify required resources
7. Agree on a schedule
8. Support and communicate
9. Provide feedback on results
10.REPEAT THE PROCESS…
11
Remember…
Work can be delegated but “Not
the Accountability”
Delegate Authority along with
responsibility
Don’t Dump the Work
Don’t take the “Fun Part” out of
the delegated job
Delegate through subordinates not
around them
Provide Adequate Support
12
Push Decision Making Downward
13
Push Decision Making Downward
Less Meetings and of course fewer Presentations
Increase Creativity and Collective Intelligence of
the Organisation
Reduce time wastage
Increased Production Pace
Personnel become more responsible and feel as
part of organisation
Frees Senior to plan, focus on priorities and
pursue new opportunities
Ease out identification and Grooming of future
leaders
Remember…It doesn’t mean firing a bullet from
Somebody else shoulder
14
TOLERATE MISTAKES
15
Tolerate Mistakes
Failure is a prerequisite to invention
Leniency toward mistake-Gravity of mistake and
person who commit
To avoid frequent mistakes in organisation-Be
judicious in handing over responsibility to
subordinates
Never take it personal- Guide your subordinate and
address the root of the problem
Zero Error Syndrome- Poor performers will recognise
a safe harbour, good performers will become
disillusioned and leave/become poor performers.
Bottom line- tolerate mistakes that are unintentionally
and honestly done, and make the erring subordinate
understand the consequences of these mistakes.
16
CREATE A SENSE OF OWNERSHIP
17
Create a Sense of Ownership
Compelling Mission motivate people to
have a sense of ownership
Transparency cultivates Sense of
Ownership
Tolerating freeloaders undermines a
sense of ownership. Why committed
persons should act like an owner when
drifters (dead weight) is ignored?
Bureaucracy goes down…Standards go
up
People feel valued…Cogs in a machine
feel used
18
WHAT EMPOWERMENT IS NOT?
19
What Empowerment is NOT?
Throwing out the “Rule
Book”
Bypassing everyone who will
say “No”
Doing the “Fun Part” of
someone else’s Job
Freedom to unilaterally make
decision that impact others
20
GUIDELINES
21
Guidelines for Effective Empowerment
Encourage In-the-Moment
Feedback
Cultivate Executive
Mentality
Present New Challenges
and Opportunities
Don’t toss them out to Lions
Don’t Babysit
22
BENIFITS
23
Benefits of
Empowerment
Increased
Productivity
Increased
Entusiasm
Increased
Morale and
Motivation
Higher
Quality
Improved
Team Work
Increased
Competitive-
ness
Decreased
Emotional
Impact of
Restructuring
THANK YOU

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Empowering of Employees

  • 2. Scope What Empowerment is? What Empowerment is not? Guidelines for effective Empowerment Benefits of Empowerment 2
  • 4. What Empowerment Is? Sharing Information Delegation Pushing Decision Making Downward Tolerating Mistakes Creating a Sense of Ownership 4
  • 6. Sharing Information First Step towards empowerment Help subordinates in understanding the objective Enable Juniors as well as Seniors to plan independently and effectively Create awareness in organisation Excessive information sharing can be tricky to handle 6
  • 8. WHY ONE SHOULD DELEGATE? 8
  • 10. ENJOY THE FRUITS OF DELEGATION… 10
  • 11. THE 10 STEPS TO SUCCESSFUL DELEGATION 1. Define the task 2. Select individual 3. Assess ability and training need 4. Explain WHY 5. State required results 6. Identify required resources 7. Agree on a schedule 8. Support and communicate 9. Provide feedback on results 10.REPEAT THE PROCESS… 11
  • 12. Remember… Work can be delegated but “Not the Accountability” Delegate Authority along with responsibility Don’t Dump the Work Don’t take the “Fun Part” out of the delegated job Delegate through subordinates not around them Provide Adequate Support 12
  • 13. Push Decision Making Downward 13
  • 14. Push Decision Making Downward Less Meetings and of course fewer Presentations Increase Creativity and Collective Intelligence of the Organisation Reduce time wastage Increased Production Pace Personnel become more responsible and feel as part of organisation Frees Senior to plan, focus on priorities and pursue new opportunities Ease out identification and Grooming of future leaders Remember…It doesn’t mean firing a bullet from Somebody else shoulder 14
  • 16. Tolerate Mistakes Failure is a prerequisite to invention Leniency toward mistake-Gravity of mistake and person who commit To avoid frequent mistakes in organisation-Be judicious in handing over responsibility to subordinates Never take it personal- Guide your subordinate and address the root of the problem Zero Error Syndrome- Poor performers will recognise a safe harbour, good performers will become disillusioned and leave/become poor performers. Bottom line- tolerate mistakes that are unintentionally and honestly done, and make the erring subordinate understand the consequences of these mistakes. 16
  • 17. CREATE A SENSE OF OWNERSHIP 17
  • 18. Create a Sense of Ownership Compelling Mission motivate people to have a sense of ownership Transparency cultivates Sense of Ownership Tolerating freeloaders undermines a sense of ownership. Why committed persons should act like an owner when drifters (dead weight) is ignored? Bureaucracy goes down…Standards go up People feel valued…Cogs in a machine feel used 18
  • 20. What Empowerment is NOT? Throwing out the “Rule Book” Bypassing everyone who will say “No” Doing the “Fun Part” of someone else’s Job Freedom to unilaterally make decision that impact others 20
  • 22. Guidelines for Effective Empowerment Encourage In-the-Moment Feedback Cultivate Executive Mentality Present New Challenges and Opportunities Don’t toss them out to Lions Don’t Babysit 22