SlideShare a Scribd company logo
1 of 12
Your logo here
Employee Satisfaction(ESAT)
Tejas Bhave
Human Resource Dept.
Insert your slogan here
• It is employees self-reported
contentment about the business in
which they work.
• In addition to the extent that their
wants and needs are perceived to
have been met by the organization.
• Also Known as Job Satisfaction.
Employee Satisfaction
Insert your slogan here
Why Does ESAT Matters?
Engagement
Excellent
Culture
Expectations
Insert your slogan here
• 3 Methods to Calculate Employee satisfaction
How to Calculate ESAT…?
1.Conduct Surveys
2.Employee
Performance Review
3.Hold Conversation
Insert your slogan here
Conduct Surveys
– Employees replying to an ESAT survey
are asked to measure their satisfaction
on a five-point scale:
• 1 = Very Dissatisfied
• 2 = Somewhat Dissatisfied
• 3 = Neither Satisfied nor Dissatisfied
• 4 = Somewhat Satisfied
• 5 = Very Satisfied
Insert your slogan here
Surveys about
• Culture
• Colleagues
• Direct Manager
• Communication
• Personal Development
• General Climate
• Reward Fairness
This are different areas where we can
survey and find out the employee
satisfaction In.
Insert your slogan here
Employee Satisfaction Surveys Format
7
Insert your slogan here
Employee Performance Review
• Quarterly, Half Yearly or Yearly
• Identify where improvements can be
made
– Decide KRA’s
– Give Fair and Candid Feedback to
Employee
– Identify Strength and weaknesses of
individual employee
– Explain Individuals and Organizational
goals
– Helpful for Promotion or pay
– Improvement and growth of Employee
8
Insert your slogan here
Hold Conversations
• Having a conversation with our employees
about how to maintain or improve their job
satisfaction
– Discussing about wants and Needs
– Discussing about strengths and weaknesses
– About Career growth
9
Insert your slogan here
• Free breakfast, lunch, and dinner
• Free health and dental check ups
• Free haircuts
• Free dry cleaning
• Subsidized massages
• Gyms and swimming pools
• Hybrid car subsidies
• Video games, football
• On-site physicians
• Death Benefits
Google- Attracts, Retains and Keeps Happy
Insert your slogan here
11
• 69 % Indian Satisfied with 5 Days Working
• 50 % of employees have left job to get away
from their Managers
• 60% Employees feel confident about HR’s
Ability
• 45% HR leaders believe that annual
appraisals aren’t an accurate way to judge
performance
Facts and Figures
Insert your slogan here

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Employee satisfaction with example of Google

  • 1. Your logo here Employee Satisfaction(ESAT) Tejas Bhave Human Resource Dept.
  • 2. Insert your slogan here • It is employees self-reported contentment about the business in which they work. • In addition to the extent that their wants and needs are perceived to have been met by the organization. • Also Known as Job Satisfaction. Employee Satisfaction
  • 3. Insert your slogan here Why Does ESAT Matters? Engagement Excellent Culture Expectations
  • 4. Insert your slogan here • 3 Methods to Calculate Employee satisfaction How to Calculate ESAT…? 1.Conduct Surveys 2.Employee Performance Review 3.Hold Conversation
  • 5. Insert your slogan here Conduct Surveys – Employees replying to an ESAT survey are asked to measure their satisfaction on a five-point scale: • 1 = Very Dissatisfied • 2 = Somewhat Dissatisfied • 3 = Neither Satisfied nor Dissatisfied • 4 = Somewhat Satisfied • 5 = Very Satisfied
  • 6. Insert your slogan here Surveys about • Culture • Colleagues • Direct Manager • Communication • Personal Development • General Climate • Reward Fairness This are different areas where we can survey and find out the employee satisfaction In.
  • 7. Insert your slogan here Employee Satisfaction Surveys Format 7
  • 8. Insert your slogan here Employee Performance Review • Quarterly, Half Yearly or Yearly • Identify where improvements can be made – Decide KRA’s – Give Fair and Candid Feedback to Employee – Identify Strength and weaknesses of individual employee – Explain Individuals and Organizational goals – Helpful for Promotion or pay – Improvement and growth of Employee 8
  • 9. Insert your slogan here Hold Conversations • Having a conversation with our employees about how to maintain or improve their job satisfaction – Discussing about wants and Needs – Discussing about strengths and weaknesses – About Career growth 9
  • 10. Insert your slogan here • Free breakfast, lunch, and dinner • Free health and dental check ups • Free haircuts • Free dry cleaning • Subsidized massages • Gyms and swimming pools • Hybrid car subsidies • Video games, football • On-site physicians • Death Benefits Google- Attracts, Retains and Keeps Happy
  • 11. Insert your slogan here 11 • 69 % Indian Satisfied with 5 Days Working • 50 % of employees have left job to get away from their Managers • 60% Employees feel confident about HR’s Ability • 45% HR leaders believe that annual appraisals aren’t an accurate way to judge performance Facts and Figures