SlideShare a Scribd company logo
!
Tell me about the last time
you felt most connected at
work?
ICEBREAKER QUESTION
HUMAN RESOURCES TODAY
How to Keep Employees
Engaged & Connected in the
New Normal of Remote Working
Elena Valentine, CEO Skill Scout
!
OUR WORLD HAS DRASTICALLY CHANGED
THERE IS A LOT OF NEWS HAPPENING AT WORK
• COVID 19
• Lay offs
• Furloughs
• Racial Inequity
• Returning to the office
• New procedures
• State guidelines
• Health policies
• Workplace Safety
• …the list goes on
WHAT ARE EMPLOYEES WONDERING ABOUT?
• What are my options for working at home?
• Did the company go through layoffs?
• How did the company treat us through that?
• How is the company doing now?
• How will my daily life change?
• How do I balance my home life?
• How are you promoting equity?
• How am I protected at work?
• How is the company taking care of our community?
• Where do people go for questions?
• How do they reach you or other leaders?
How is the company taking care of our community?
THE WORLD IS WATCHING YOU
GONE ARE THE DAYS OF WATER COOLERS
!!
95% of highly engaged
employees go above and
beyond
67% more likely to improve
revenue with an employee
engagement plan
I’m Elena.
I’m a job nerd.
!"
WE RESEARCH, FILM & CELEBRATE JOBS
WE’VE MADE 1,800+ WORKPLACE VIDEO STORIES
VIDEO IS CONTENT KING (OR QUEEN!)
15
2020 75%
business.linkedin.com/content/dam/me/business/en-us/marketing-solutions/cx/2017/pdfs/5-Trends-
Every-CMO-Should-Know-August-2017.pdf
15
3X #2
Video is the
largest driver
of internet traffic
mushroomnetworks.com/infographics/youtube---the-2nd-largest-search-engine-
infographic/
of business executives
watch work-related
videos weekly
More engagement
than text posts
Youtube is the 2nd
largest search engine
!#
STORIES FOSTER BELONGING
!$
BELONGING MATTERS
Diversity Inclusion
is to invite connect.
is to belong
and to matter.
is to
Equity
is to provide equal
access
HOW WE ENGAGE: 3 Cs
CARE
CULTIVATE
CONNECT
If you’re on this LIVE webinar only…
I’ve got some resources
for you. Send me an
email during this webinar.
Email Subject: Engage
elena@skillscout.me
HOW WE ENGAGE: 3 Cs
CARE
CULTIVATE
CONNECT
LET YOUR VIRTUAL BACKGROUND TELL A STORY
https://www.glassdoor.com/blog/3-ways-to-become-friends-with-your-coworkers-while-working-remotely/?cext=infasocial-emp&blaid=713295
THE VIRTUAL WATERCOOLER
https://www.getkooler.com/
SHARE THE EVERYDAY OF TODAY
• Happy National Underwear
Day!
• National Girlfriends Day
• National Mountain Climbing
Day
• National Tell A Joke Day
• Friendship Day
• Bad Poetry Day
• National Potato Day
#NationalWalkingDay
SHARE THE EVERYDAY OF TODAY
ORGANIZE A VIRTUAL VOLUNTEER EFFORT
SHOWCASE MICROCULTURES
Small teams // highlight and celebrateSmall teams // highlight and celebrate
MAKE SPARKS
• What’s one thing I’ve learned through this challenge?
• What did I learn about myself? About my team?
• What did I not expect to happen? 
• What’s a small win you had this week? 
• What’s one new thing you learned about a team
member this week?
• What does your mom think you do all day? Your kid?
Your pet?
• What’s the best advice you’ve ever gotten from your
boss?
HOW WE ENGAGE: 3 Cs
CARE
CULTIVATE
CONNECT
THE TOOLKIT OF ALL TOOLKITS
SHIFTING SKILLS TO MEET NEW NEEDS
“By offering online tools and training, Verizon was able to help brick-
and-mortar employees work from home and contribute in roles like
customer service”
https://www.benefitnews.com/news/companies-prioritizing-learning-and-development-in-the-wake-of-coronavirus-crisis
VIRTUAL BOOK CLUB
MOCK O’ CLOCK SHARE OUT “TRADITION”
A NEW KIND OF VIRTUAL EXPERIENCEA NEW KIND OF VIRTUAL EXPERIENCEBe my guest on Aug 6th 3 PM CST
www.humansat.work/film-festival
HOW WE ENGAGE: 3 Cs
CARE
CULTIVATE
CONNECT
HOW DOES YOUR COMPANY SHOW THEY CARE?
HOW DOES YOUR COMPANY SHOW THEY CARE?
LEADERS AS CARETAKERS
The hardest thing about being
a leader is demonstrating or
showing vulnerability… When
the leader demonstrates
vulnerability and sensibility
and brings people together,
the team wins.
- Howard Schultz
https://medium.com/@raybwilliams/why-the-best-leaders-view-vulnerability-as-a-strength-6a4a7e27d461
https://www.forbes.com/sites/markmurphy/2019/04/21/this-study-shows-the-huge-benefits-when-leaders-are-vulnerable/#4feb2f3b33ae
10X
An employee will recommend
you as an employer if you
openly share the challenges
you face (i.e. being vulnerable
and honest).
LEADERS AS CARETAKERS
GET THIS REVERSE LEADERSHIP VIDEO RECIPE
ENCOURAGE SELF CARE
• 1/2 Day Friday
Summer Hours
• 4 day work week
• Meditation
• Online Yoga
• ???
@elena_valentine
@skillscout
LET’S STAY IN
TOUCH
“People may not remember
exactly what you did, or what
you said, but they will always
remember how you made
them feel.”
Maya Angelou
Elena Valentine
elena@skillscout.me
Linkedin.com/in/
elenavalentine1/
www.humansat.work/film-festival

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Employee Recognition Drives Engagement: How to Keep Employees Engaged and Connected in the New Normal of Remote Working

  • 1. ! Tell me about the last time you felt most connected at work? ICEBREAKER QUESTION HUMAN RESOURCES TODAY How to Keep Employees Engaged & Connected in the New Normal of Remote Working Elena Valentine, CEO Skill Scout !
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. OUR WORLD HAS DRASTICALLY CHANGED
  • 7. THERE IS A LOT OF NEWS HAPPENING AT WORK • COVID 19 • Lay offs • Furloughs • Racial Inequity • Returning to the office • New procedures • State guidelines • Health policies • Workplace Safety • …the list goes on
  • 8. WHAT ARE EMPLOYEES WONDERING ABOUT? • What are my options for working at home? • Did the company go through layoffs? • How did the company treat us through that? • How is the company doing now? • How will my daily life change? • How do I balance my home life? • How are you promoting equity? • How am I protected at work? • How is the company taking care of our community? • Where do people go for questions? • How do they reach you or other leaders? How is the company taking care of our community?
  • 9. THE WORLD IS WATCHING YOU
  • 10. GONE ARE THE DAYS OF WATER COOLERS
  • 11. !! 95% of highly engaged employees go above and beyond 67% more likely to improve revenue with an employee engagement plan
  • 12. I’m Elena. I’m a job nerd.
  • 13. !" WE RESEARCH, FILM & CELEBRATE JOBS
  • 14. WE’VE MADE 1,800+ WORKPLACE VIDEO STORIES
  • 15. VIDEO IS CONTENT KING (OR QUEEN!) 15 2020 75% business.linkedin.com/content/dam/me/business/en-us/marketing-solutions/cx/2017/pdfs/5-Trends- Every-CMO-Should-Know-August-2017.pdf 15 3X #2 Video is the largest driver of internet traffic mushroomnetworks.com/infographics/youtube---the-2nd-largest-search-engine- infographic/ of business executives watch work-related videos weekly More engagement than text posts Youtube is the 2nd largest search engine
  • 17. !$ BELONGING MATTERS Diversity Inclusion is to invite connect. is to belong and to matter. is to Equity is to provide equal access
  • 18. HOW WE ENGAGE: 3 Cs CARE CULTIVATE CONNECT
  • 19. If you’re on this LIVE webinar only… I’ve got some resources for you. Send me an email during this webinar. Email Subject: Engage elena@skillscout.me
  • 20. HOW WE ENGAGE: 3 Cs CARE CULTIVATE CONNECT
  • 21. LET YOUR VIRTUAL BACKGROUND TELL A STORY https://www.glassdoor.com/blog/3-ways-to-become-friends-with-your-coworkers-while-working-remotely/?cext=infasocial-emp&blaid=713295
  • 23. SHARE THE EVERYDAY OF TODAY • Happy National Underwear Day! • National Girlfriends Day • National Mountain Climbing Day • National Tell A Joke Day • Friendship Day • Bad Poetry Day • National Potato Day #NationalWalkingDay
  • 24. SHARE THE EVERYDAY OF TODAY
  • 25. ORGANIZE A VIRTUAL VOLUNTEER EFFORT
  • 26. SHOWCASE MICROCULTURES Small teams // highlight and celebrateSmall teams // highlight and celebrate
  • 27.
  • 28. MAKE SPARKS • What’s one thing I’ve learned through this challenge? • What did I learn about myself? About my team? • What did I not expect to happen?  • What’s a small win you had this week?  • What’s one new thing you learned about a team member this week? • What does your mom think you do all day? Your kid? Your pet? • What’s the best advice you’ve ever gotten from your boss?
  • 29. HOW WE ENGAGE: 3 Cs CARE CULTIVATE CONNECT
  • 30. THE TOOLKIT OF ALL TOOLKITS
  • 31. SHIFTING SKILLS TO MEET NEW NEEDS “By offering online tools and training, Verizon was able to help brick- and-mortar employees work from home and contribute in roles like customer service” https://www.benefitnews.com/news/companies-prioritizing-learning-and-development-in-the-wake-of-coronavirus-crisis
  • 33. MOCK O’ CLOCK SHARE OUT “TRADITION”
  • 34. A NEW KIND OF VIRTUAL EXPERIENCEA NEW KIND OF VIRTUAL EXPERIENCEBe my guest on Aug 6th 3 PM CST www.humansat.work/film-festival
  • 35. HOW WE ENGAGE: 3 Cs CARE CULTIVATE CONNECT
  • 36. HOW DOES YOUR COMPANY SHOW THEY CARE?
  • 37. HOW DOES YOUR COMPANY SHOW THEY CARE?
  • 38. LEADERS AS CARETAKERS The hardest thing about being a leader is demonstrating or showing vulnerability… When the leader demonstrates vulnerability and sensibility and brings people together, the team wins. - Howard Schultz https://medium.com/@raybwilliams/why-the-best-leaders-view-vulnerability-as-a-strength-6a4a7e27d461 https://www.forbes.com/sites/markmurphy/2019/04/21/this-study-shows-the-huge-benefits-when-leaders-are-vulnerable/#4feb2f3b33ae 10X An employee will recommend you as an employer if you openly share the challenges you face (i.e. being vulnerable and honest).
  • 40. GET THIS REVERSE LEADERSHIP VIDEO RECIPE
  • 41. ENCOURAGE SELF CARE • 1/2 Day Friday Summer Hours • 4 day work week • Meditation • Online Yoga • ???
  • 42. @elena_valentine @skillscout LET’S STAY IN TOUCH “People may not remember exactly what you did, or what you said, but they will always remember how you made them feel.” Maya Angelou Elena Valentine elena@skillscout.me Linkedin.com/in/ elenavalentine1/ www.humansat.work/film-festival