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Employee Engagement: Chart your Course to an Energized Workforce
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Hartmut Eggert
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A presentation on Employee Disengagement that I gave to a local SHRM associated Chapter.
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Employee Engagement: Chart your Course to an Energized Workforce
1.
Employee Engagement: Chart your
Course to an Energized Workforce © Hartmut Eggert • AreliCoaching.com Hartmut Eggert – CPC, ELI-MP Areli Group, Inc.
2.
What we will
cover today: © Hartmut Eggert • AreliCoaching.com CHART-Philosophy 5 Step Plan for Achieving your Goals in Business, Leadership & Life What is Employee Engagement / Disengagement The cost of Disengaged Employees in the workforce . 3
3.
What we will
cover today: © Hartmut Eggert • AreliCoaching.com How to Energize and Engage your workforce (CHART) How to identify Disengaged Employees Causes of Disengagement How to (Re) Engage Employees. 4
4.
5 Step Plan
for Achieving your Goals in Business, Leadership & Life © Hartmut Eggert • AreliCoaching.com • (C)larity • (H)abits • (A)ction • (R)eview • (T)arget-Date 5 C H A R T
5.
What IS an
Engaged Employee? © Hartmut Eggert • AreliCoaching.com • involved in • enthusiastic about • committed to their work and workplace 6
6.
© Hartmut Eggert
• AreliCoaching.com7 32.00% 50.80% 17.20% Levels of Employee Engagement (%) Engaged Not Engaged Actively Disengaged Gallup: 2015 Numbers.Tracking since 2000 Note: Employee Engagement among Government Employees around 29%
7.
Cost of Disengaged
Employees © Hartmut Eggert • AreliCoaching.com • Nearly $500 Billion annually (across all sectors) • About $100 Billion across state/local governments 8
8.
© Hartmut Eggert
• AreliCoaching.com9 (Source:Pew Research Center, 1st Q 1995) 44.60 29.58% 52.70 34.95% 53.50 35.48% Generations in the Workforce (in Million) Baby Boomers (1946-1964) Generation X (1965-1980) Millenials (1981-2000)
9.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com10 Using “CHART” in the workplace
10.
C © Hartmut Eggert
• AreliCoaching.com (C)larity 11
11.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com What is your current level of Employee Engagement/Disengagement? What are the contributing factors? What is the status of the company, as it relates to employee engagement. What causes employee disengagement? What is your company's management style? Is there a difference among the departments, or hierarchy? How are employees recognized and treated? Which employees are disengaged? What are the reasons for their disengagement? (company internal/external). 12 Present situation
12.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com What is the objective that you would like to accomplish? (BE specific) Examples are: • Increasing Employee Engagement • Improving attendance • Increasing productivity • Improving Loyalty (reducing turnover) • Nurturing, and/or developing a corporate philosophy that provides a safe and positive environment for all employees • Improving communication among employees, supervisors, direct reports, departments, etc. • Re-engaging disengaged employees. 13 Future desired outcome
13.
C H © Hartmut
Eggert • AreliCoaching.com (H)abits 14
14.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Habits and behavior that may contribute to Employee Disengagement What causesYOUR employees to be(come) disengaged? Which systems and/or policies may not be serving the company anymore?. 15
15.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Habits and behavior that may contribute to Employee Engagement Which systems and/or policies may you have to implement Training for employees Personal Behavior modification Leadership training Communication training. 16
16.
C H A ©
Hartmut Eggert • AreliCoaching.com (A)ction 17
17.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Identify current level of engagement within the company/department Identify causes of disengagement • dissatisfaction • bad leadership/management • lack of empowerment • lack of communication • poor customer reputation • poor service or product • no growth or advancement perspective • unproductive peers • lack of recognition. 18
18.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Identify disengaged employees: 1) no initiative and low energy 2) gossip, complaining, blaming (not taking responsibility) 3) spending time doing "something else": Internet/Social Media high frequency of break room visits extended/frequent breaks (coffee/cigarette/etc.) showing up late/leaving early 4) avoid speaking to managers 5) no drive to improve. 19
19.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Create a plan of action to re-engage and/or re-energize Find out what "they" want Empower & Encourage your employees Improve communication/involve employees Ask questions, instead of telling Recognize your employees. 20
20.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com provide help and support incentives for high performance flexible hours for work-life balance looking forward to going to work trusted to do their work working with limited oversight. 21 Engage & Energize Millenials
21.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Enable them to attend training on: Leadership Public Speaking Communication Confidence building Management Courses. 22 Engage & Energize Millenials
22.
C H A
R © Hartmut Eggert • AreliCoaching.com (R)eview 23
23.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com Is what you are implementing moving you towards your goal? Receive feedback from employees Make adjustments if necessary. 24
24.
C H A
R T © Hartmut Eggert • AreliCoaching.com (T)arget-Date 25
25.
C H A
R T your Course to an Energized and Engaged Workforce © Hartmut Eggert • AreliCoaching.com What is your target date for a specific outcome? What is your target date for implementing specific steps? Is the amount of time available “reasonable”? Is everyone “on board”? What COULD get in the way of achieving specific results by the Target-Date? What CAN be done to prevent this from happening?. 26
26.
Review: © Hartmut Eggert
• AreliCoaching.com How to Energize and Engage your workforce (CHART) Present: How to identify Disengaged Employees Causes of Disengagement Future: How to (Re) Engage Employees Desired Outcome. 27
27.
The next Step: ©
Hartmut Eggert • AreliCoaching.com Gap Analysis within your company/department Internal resources available? Start Implementing using the CHART-PhilosophyTM External resources needed? See following slide for contact information 28
28.
Contact Information © Hartmut
Eggert • AreliCoaching.com For additional information on this subject, contact: Hartmut Eggert (CPC, ELI-MP) Areli Group, Inc. 424-281-9848 Hartmut@AreliCoaching.com AreliCoaching.com ChartYourCourseNow.com 29
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