This document discusses soft skills, also known as employability skills. It defines soft skills as personality traits, attitudes, and behaviors rather than technical hard skills. Soft skills include time management, communication, teamwork, problem solving, and leadership. The document notes that soft skills are becoming increasingly important for employers, with many surveys finding that soft skills are as or more important than hard skills. It provides examples of how various organizations are targeting the development of soft skills among students through activities like debates, mentoring programs, and workshops on communication and time management.

1. Soft-Skills or Employability Skills
Noman Hasan
Lecturer
Dept. of Business
Administration
Mowlana Bhashani Science and
Technology University

2. Points of Discussion 2
»Soft Skills
»Hard Skills
»Classification of Soft Skills
»Implication of Soft Skills
»How to Develop Soft Skills among Students
»Conclusion
»Questions and Answer Session

3. Skills, abilities and traits that
pertain to personality, attitude
and behavior.
Moss and Tilly, 1996
3Soft Skills

4. Soft skills are also referred to
as:
 Key skills
 Core skills
 Employability skills
 Interpersonal skills
 Transferable skills
Fallows, 2002
4Soft Skills

5. 5
Navigating
the world
of work
• Time Management
• Motivation
• Adaptability and flexibility
• Managing responsibility
Social
Skills
• Team Working
• Communication skills
• Conflict management skills
• Leadership skills
Achieving
Results
• Problem solving
• Decision Making
• Creativity and innovation
• Critical and Structured thinking

6. Nevigating the world of work
Time Management Skill:
 Respect schedule and
deadlines
 Being on time
6

7. Nevigating the world of work
Motivation Skill:
 To be energetic,
enthuasiastic.
 Self motivation and
motivate others.
7

8. Nevigating the world of work
Adaptibility and Flexibility:
 Accept changes
 Adapt to the new situation
8

9. Nevigating the world of work
Managing Responsibility:
 To understand the task
 Take responsibility for
own actions
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10. Social Skills
Team Working:
 To understant the benefit
of working in team
 Work in collaborative way
10

11. Social Skills
Communication Skill:
 Speak clearly and politely
 Use body language
 Understand and interpret
data accurately
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12. Social Skills
Conflict Management Skill:
 Detect cinflict at an early
stage
 Manage conflict when
arises
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13. Social Skills
Leadership Skill:
 Lead one self
 Inspire others to work for
common goal
13

14. Achieving Results
Problem Solving Skill:
 To find and solve routine
and non-routine problem
 Anticipate problem
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15. Achieving Reesults
Decision Making Skills:
 To make choice from
options avavilable
 Prioritize actions
15

16. Social Skills
Creativity and Innovation:
 To come up with new
solutions
 To think “out of the box”
16

17. Social Skills
Critical Thinking:
 Ability to analyze
information
 Accept constructive
criticizm
17

18. 18
Implication of Soft Skills

19. “
Soft Skills are a lot harder to teach in the world of work.
Wall Street Journal Article, 2002
19

20. “
Companies are going global, and often technical
experts are called upon to do a variety of non-technical
tasks requiring soft skills.
Source: BMW Presentation made at University of Rhode Island , 2002
20

21. “
40 percent of corporate productivity is generated by
people skills rather than task skills.
Warren, 2005
21

22. “
77 percent employers thinks that soft skills are just as
importany as hard skills and 16 percent believes that
they are more important than hard skills.
US Online Survey, 2014
22

23. “
Entry level workers in a variety of professions were
lacking in several areas, including problem solving,
conflict resolution and critical observation.
A survey in Washinton, 2008
23

24. “
More than 500,000 UK workers will be ‘significantly’
held back by 2020 by a lack of skills covering
communication, time keeping and team working.
McDonald’s Survey, 2015
24

25. “
Within top 20 skills (hard and soft) which will be
required for high growth and high salary job in the
future, half of them are soft skills.
A survey sponsored by Microsoft, 2012
25

26. “The International Lobor Organization (ILO) enumarates
three groups of skills (Teamworking, problem solving,
ommunication skills) which make individuals more
employable .
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27. Targeting Soft Skills
 Inclusion of career guidance in academic program.
 Outward bound training
 Debates/ public speaking competition
 Help to form student societies
 Competition for projects displaying innovative thinking
and team work
 Mentoring programs within or outside the system
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28. Targeting Soft Skills in Academic Programs
 Lectures/workshops on campus:
 Time management
 Stress management
 Conflict resolution
 Effective presentation
 Assertive behaviour
 Understanding teamwork
 CV writing and interview facing (in the last year)
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29. Thank you………
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