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Empathy Map
and
Problem Statement
Redesign the school-to-work transition
Stakeholder
From Caracas, Venezuela.
26 Years.
Studied Mechanical Engineering at Miami University in Ohio.
Worked for 2 years at Kroger.
Left USA to live in Stuttgart, Germany.
Did an MBA in International Industrial Management.
She started an internship at BOSCH.
Say
You have benefits and incentives
It is nice to get a salary for your time and effort
Policies of the company can be very strict
You can loose your job if you make a mistake
No one will help you finish your task
It is a different reality from school
You must take initiatives
DONo one tell you what to do
Sometimes you have to bring home some work.
There is no “come back home” time
Sitting all day in the same area in front of a computer
It is difficult to socialize as we do at school
You have to do things with passion
Office environment is very different
Develop again a sleep pattern
It is not just studying to take a quiz
Your tasks are YOUR tasks
It is confusing
It is complex
Sometimes you feel frustrated
You have to feel that you are capable to do anything
At the beginning of your job, you feel shy and nervous because you don’t
want to say incorrect things
You feel satisfied when you get your projects done
In college you feel free
Being in college is like being in a bubble
It is hard and difficult
feel
Think No more 3-month vacation
No more teachers
If you have accent they will not understand you
Living in another country makes you have a shock with the culture
You have to wear heals everyday
You can’t dress casual everyday anymore
In college you can explore and make a lot of mistakes at work it is very difficult to do that
Sometimes it can be boring because you have to work in projects that are not your favorites.
You have to establish good relationships with everyone.
You have to find support in the organization
There is no special training when you get into the company
People get anxious about the change
Job searching platforms are not user friendly at all
It is a difficult changing period/ life transition
You have to develop your skills
Being from a different country and having different language can make this process more difficult.
In school they should teach students to develop skills for different type of jobs.
Business is very different around the world
Problem Statement
Students living in a new country looking for new
experiences need to have support in the organiza-
tion because being from a different country and
having a different language can make the adaptation
process to the company more difficult.
Laura Campos
lauracamposv@gmail.com

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Empathy map and problem statement

  • 1. Empathy Map and Problem Statement Redesign the school-to-work transition
  • 2. Stakeholder From Caracas, Venezuela. 26 Years. Studied Mechanical Engineering at Miami University in Ohio. Worked for 2 years at Kroger. Left USA to live in Stuttgart, Germany. Did an MBA in International Industrial Management. She started an internship at BOSCH.
  • 3. Say You have benefits and incentives It is nice to get a salary for your time and effort Policies of the company can be very strict You can loose your job if you make a mistake No one will help you finish your task It is a different reality from school You must take initiatives
  • 4. DONo one tell you what to do Sometimes you have to bring home some work. There is no “come back home” time Sitting all day in the same area in front of a computer It is difficult to socialize as we do at school You have to do things with passion Office environment is very different Develop again a sleep pattern It is not just studying to take a quiz Your tasks are YOUR tasks
  • 5. It is confusing It is complex Sometimes you feel frustrated You have to feel that you are capable to do anything At the beginning of your job, you feel shy and nervous because you don’t want to say incorrect things You feel satisfied when you get your projects done In college you feel free Being in college is like being in a bubble It is hard and difficult feel
  • 6. Think No more 3-month vacation No more teachers If you have accent they will not understand you Living in another country makes you have a shock with the culture You have to wear heals everyday You can’t dress casual everyday anymore In college you can explore and make a lot of mistakes at work it is very difficult to do that Sometimes it can be boring because you have to work in projects that are not your favorites. You have to establish good relationships with everyone.
  • 7. You have to find support in the organization There is no special training when you get into the company People get anxious about the change Job searching platforms are not user friendly at all It is a difficult changing period/ life transition You have to develop your skills Being from a different country and having different language can make this process more difficult. In school they should teach students to develop skills for different type of jobs. Business is very different around the world
  • 8. Problem Statement Students living in a new country looking for new experiences need to have support in the organiza- tion because being from a different country and having a different language can make the adaptation process to the company more difficult.