Empathy map
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A 40-year-old tall man with green eyes working in a large company needs help controlling his anxiety and better organizing his daily tasks because he feels unprepared for his job after college where he did not learn enough. He is insecure but hopeful and determined to fulfill his dream of success at work, though fears hold him back and his gestures, gaze and body movements suggest discomfort. He needs a way to rearrange tasks, control anxiety and have more time to study so he can feel more prepared.
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The Dynamics of Proactive Thinking
How many times have we been fed sorry and repetitive excuses for bad or delayed results? All too often, people paint themselves as victims; blaming other people or the circumstances around them for their problems or failures. Though some say that they know their responsibilities and the repercussions of their own actions, many of us know that this is simply lip-service.
This type of behavior often leads to many other undesirable traits, such as: aversion or confusion to change, lack of trust, negative conflict, lack of commitment, avoidance of accountability, and inattention to results.
“The Dynamics of Proactive Thinking” will teach participants how to take control of their own actions by moving with purpose and initiative. This influential course is ideal for helping participants improve their competency in managing change and taking responsibility for their life in order to quit passing the blame to others. So, by changing the way participants respond to challenges, focus on time, and think about change, “The Dynamics of Proactive Thinking” will help them pave their own path to success in the workplace and, eventually, in their own lives.
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By attending this course, participants will be able to:
1. Identify their purpose and reasons for working and utilize this realization to motivate themselves at work.
2. Describe proactive thinking and differentiate it from reactive and predictive thinking.
3. Enumerate the elements of proactive thinking and demonstrate how these elements can be used in the workplace and in life
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- 1. Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE InsightNeed STAKEHOLDER Insights Design Thinking Action Lab 2013 Afraid of what I learned was enough to get a good job. Hand gestures, gaze distant and movements with the body. Insecure, hopeful, scared and fears but determined to fulfill his dream. He needs something to help you control anxiety and better organize your daily tasks Control anxiety More time to study rearrange tasks Anxiety Control More time study tasks Working in a large company. Because in college I was not prepared for this. I was very thrilled to get my badge. I went to study to learn more than I had learned in college Organization Male, 40 years old, Tall, Strong Green eyes He needs something to help you control anxiety and better organize your daily tasks.