Empathy Map for the Design Thinking Action Course

1. Empathy Map
Say
Do Feel
Think
Stakeholder
Insights!!!
Stakeholder Need Insight
needs a way to becauseStudents improve the efficacy
in the school infolab
of their final
project
DesignThinkingActionLab2013
Problem Statement
The lab is open only
for info classes.
There are no
internet connection
There are no
printer or scanner
Most of the
students don’t have
computer at
their home.
There are no
window or natural
illumination.
I feel prejudiced.
I don't get to finish off
my final project.
I need to use the info lab,
but it is closed most of the time.
I usually go to lan houses
for finishing my assignments.
The computers are outdated.
Some students don’t take
care of the computers.
Use contaminated USB.
Turn off the computer
inappropriately Sit down
on the tables
Eat at
the lab
The lab could be
open on the weekends
It could have
a storage space.
The lab could be larger.