This document provides tips for communicating empathy and compassion for others. It gives examples of things to say when someone is hurting or expresses an emotional need, such as "I'm sorry to hear that happened to you" or "What can I do to help you with your need?". The document emphasizes being truthful, not waiting to express feelings, and placing yourself in others' shoes to understand their perspective in order to show empathy. It advises getting feelings out as soon as possible and not hesitating to give support, as demonstrating empathy is important.