Emotion Labor Colloquim Presentation Fall 2006
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This presentation represents research conducted by Drs. Kurt Lindemann and Sarah J. Tracy on role conflicts in emotion labor.
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The accuracy of first impressions is of particular interest to those studying attribution theories. Give an example of a situation in which a first impression led you to make a correct attribution and one in which the attribution you made from a first impression was wrong. Which theory of attribution is most supported by your experiences? Why?
How people create first impressions in this writer’s opinion on the onset of this information is an individual endeavor. I support the information that individuals attribute the behavior of others more so to an individual's attitudes and inner traits and do not consider situational constraints that may be obvious or not (Weiner & Stewart, 1984b). First impressions are affected by various factors, Facial expression, and the cues received from the impressions reflecting observance of one’s behavior leading more again to internal attribution in the impression.
In parallel with Heider in most first impressions I will tend to be pra¨gnanz, perceiving environment according to conditions, seeking clarity for accurate impression (Crandall, Silvia, N’Gbala, Tsang, & Dawson, 2007).
Generally, for myself it is not so much facial expressions I observe as much as attitude and energy. In first meeting my current supervisor from facial expressions I would have declared I was sized up and judged on some scale of class. The stern non expression on the face was perceived as the person being condescending and narcissistic. Yet with the body language there was an energy of interest and curiosity with that revealed impressions of a person of grace and liberal understanding. This perception turned out to be correct. Yet there have been cases where this energy was a farce as with the facial expression reflected interest and concern. As with a recent interview I attended where the energy seemed positive and the facial expressions were direct and polite. Later I was informed I was perceived as inconsistent to the position and lacking understanding, yet I did not see this perception at all. I opened up to be more personal in the interview with the first impression of being with a candid and direct person. Thinking I was clearly understood and would be told differently as to my first impression led me to not be as explanatory in my answers.
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Terrence Sawyer 2 postsReModule 1 DQ 1The accuracy of fir.docx
Terrence Sawyer
2 posts
Re:Module 1 DQ 1
The accuracy of first impressions is of particular interest to those studying attribution theories. Give an example of a situation in which a first impression led you to make a correct attribution and one in which the attribution you made from a first impression was wrong. Which theory of attribution is most supported by your experiences? Why?
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Generally, for myself it is not so much facial expressions I observe as much as attitude and energy. In first meeting my current supervisor from facial expressions I would have declared I was sized up and judged on some scale of class. The stern non expression on the face was perceived as the person being condescending and narcissistic. Yet with the body language there was an energy of interest and curiosity with that revealed impressions of a person of grace and liberal understanding. This perception turned out to be correct. Yet there have been cases where this energy was a farce as with the facial expression reflected interest and concern. As with a recent interview I attended where the energy seemed positive and the facial expressions were direct and polite. Later I was informed I was perceived as inconsistent to the position and lacking understanding, yet I did not see this perception at all. I opened up to be more personal in the interview with the first impression of being with a candid and direct person. Thinking I was clearly understood and would be told differently as to my first impression led me to not be as explanatory in my answers.
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Crandall, C. S., Silvia, P. J., N’Gbala, A. N., Tsang, J.-A., & Dawson, K. (2007). Balance theory, unit relations, and attribution: The underlying integrity of Heiderian theory. Review of General Psychology, 11(1), 12–30. doi:10.1037/1089-2680.11.1.12
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- 1. “ Playing” With Emotion Labor: (Re)Theorizing Emotional Dissonance as Resistance Dr. Kurt Lindemann, San Diego State University Dr. Sarah J. Tracy, Arizona State University
Editor's Notes
- This paper is based on one I originally wrote and presented at NCA in 2004. We in the process of submission to Communication Theory now. I first want to offer a brief overview of emotion labor, and relevant definitions of it and of related terms, including concepts drawn from performance studies.