Emotion intelligence an important trait on a leader
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This presentation provides important information on emotional Intelligence - an Important trait on a Leader - how this is such an important characteristic in a leader.
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Emotion intelligence an important trait on a leader
- 1. Emotion Intelligence: An Important Trait on a Leader HEATH THAPA MAGAR | CEO | MAG-CAP 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 1
- 2. TOPICS 1. The Concept of Emotional Intelligence (EI) 3. Does Effective Leadership require high level of EI? 2. Can Emotional Intelligence (EI) be learned? 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 2
- 3. Concept of Emotional Intelligence 1. Self-Awareness 2. Self-Regulation 3. Motivation 4. Empathy 5. Social Skill 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 3
- 4. Can EI be Learned or Improved? 1. Understanding Impulse to Reaction - Judgement 2. Humility can be a wonderful Quality 3. Do a self-evaluation 4. Take responsibility for your actions 4. Examine how your actions will affect others 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 4
- 5. Does Effective Leadership require high level of EI? Traditional Leadership Style 1. Highly Intelligent & Highly Skilled 2. More Experienced / Subject Matter Expert 3. Great Vision/Future Goals 4. Successful Family background EI Leadership Style 1. Keep a Journal/Re-examine 2. Slow Down/Calm 3. Hold yourself accountable 4. Pay attention to body language 5. Respond to feelings 6. Learn conflict resolution 7. Improve your communication skills 8. Learn how to praise others 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 5
- 6. Conclusion Emotion Plays a major role in Leadership Style EI can be improved Emotional Intelligence is an integral part of being a whole person 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 6
- 7. Source of Information: http://www.forbes.com/sites/travisbradberry/2014/01/09/emotional-intelligence/ http://www.asaecenter.org/Resources/articledetail.cfm?ItemNumber=13040 https://hbr.org/2004/01/what-makes-a-leader http://www.mindtools.com/pages/article/newCDV_59.htm http://www.mindtools.com/pages/article/newLDR_45.htm 5/27/2015 COPYRIGHT 2015 - MAGARCAPITAL@OUTLOOK.COM 7
Editor's Notes
- “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams
- Self-Awareness People with a healthy sense of self-awareness are "comfortable in their own skin." They understand their strengths, weaknesses, emotions, and impact on others. One of the most telling signs of self-awareness is how well a person responds to constructive criticism. Self-Regulation Not only do the emotionally intelligent understand their emotions, but also they can demonstrate maturity and restraint when revealing them. They do not squelch their feelings, instead expressing them in a manner that shows a high level of judgment and control. Motivation Managers generally are ambitious. However, emotionally intelligent leaders are motivated by a strong inner drive, not simply money or titles. They are resilient and optimistic in the disappointments. It takes a lot to break their spirit or thwart their confidence. Empathy Managers with empathy are not necessarily easy on their staffs. They do, however, possess the compassion and understanding of human nature that enables them to connect emotionally with others. Empathy allows them to provide stellar customer service and respond genuinely to an employee’s frustration or concern. People Skills Emotionally intelligent managers are widely respected by their bosses, peers, and employees. They like people and are savvy enough to know what makes them tick. Their ability to quickly build rapport and trust with those on whom they depend seems almost second nature. Power wars, backbiting, and duplicity are not their style.
- 1. Understanding Impulse to Reaction - Judgement Observe how you react to people. Do you rush to judgment before you know all of the facts? Do you stereotype? Look honestly at how you think and interact with other people. Try to put yourself in their place , and be more open and accepting of their perspectives and needs. 2. Humility can be a wonderful Quality Look at your work environment. Do you seek attention for your accomplishments? Humility can be a wonderful quality, and it doesn't mean that you're shy or lack self-confidence. When you practice humility, you say that you know what you did, and you can be quietly confident about it. Give others a chance to shine – put the focus on them, and don't worry too much about getting praise for yourself. 3. Do a self-evaluation Do a self-evaluation. What are your weaknesses? Are you willing to accept that you're not perfect and that you could work on some areas to make yourself a better person? Have the courage to look at yourself honestly – it can change your life. 4. Take responsibility for your actions Take responsibility for your actions. If you hurt someone's feelings, apologize directly – don't ignore what you did or avoid the person. People are usually more willing to forgive and forget if you make an honest attempt to make things right. 5. Examine how you react to stressful situations Examine how you react to stressful situations. Do you become upset every time there's a delay or something doesn't happen the way you want? Do you blame others or become angry at them, even when it's not their fault? The ability to stay calm and in control in difficult situations is highly valued – in the business world and outside it. Keep your emotions under control when things go wrong.
- So, what can you do to improve your self-awareness? Keep a journal – Journals help you improve your self-awareness. If you spend just a few minutes each day writing down your thoughts, this can move you to a higher degree of self-awareness. Slow down – When you experience anger or other strong emotions, slow down to examine why. Remember, no matter what the situation, you can always choose how you react to it. (Our article onManaging Your Emotions at Work will help you understand what your emotions are telling you.) So, how can you improve your ability to self-regulate? Hold yourself accountable – If you tend to blame others when something goes wrong, stop. Make a commitment to admit to your mistakes and to face the consequences, whatever they are. You'll probably sleep better at night, and you'll quickly earn the respect of those around you. Practice being calm – The next time you're in a challenging situation, be very aware of how you act. Do you relieve your stress by shouting at someone else? Practice deep-breathing exercises to calm yourself. Also, try to write down all of the negative things you want to say, and then rip it up and throw it away. Expressing these emotions on paper (and not showing them to anyone!) is better than speaking them aloud to your team. What's more, this helps you challenge your reactions to ensure that they're fair! How can you improve your empathy? Pay attention to body language – Perhaps when you listen to someone, you cross your arms, move your feet back and forth, or bite your lip. This body language tells others how you really feel about a situation, and the message you're giving isn't positive! Learning to read body language can be a real asset in a leadership role, because you'll be better able to determine how someone truly feels. This gives you the opportunity to respond appropriately. Respond to feelings – You ask your assistant to work late – again. And although he agrees, you can hear the disappointment in his voice. So, respond by addressing his feelings. Tell him you appreciate how willing he is to work extra hours, and that you're just as frustrated about working late. If possible, figure out a way for future late nights to be less of an issue (for example, give him Monday mornings off). So, how can you build social skills? Learn conflict resolution – Leaders must know how to resolve conflicts between their team members, customers, or vendors. Learning conflict resolution skills is vital if you want to succeed. Improve your communication skills – How well do you communicate? Our communication quiz will help you answer this question, and it will give useful feedback on what you can do to improve. Learn how to praise others – As a leader, you can inspire the loyalty of your team simply by giving praise when it's earned. Learning how to praise others is a fine art, but well worth the effort.