This document discusses leading change and maintaining an organizational culture. It emphasizes the importance of situational leadership, balancing leadership, management, execution, performance evaluation, and change management. Effective leadership requires understanding followers' needs through vision, trust, listening, authenticity, and respect. Leaders must communicate their vision clearly and constantly to inspire people. The document stresses developing others continuously to lead most effectively through change.

1. Market Managers
Regional General Managers
Northeast Division Team Members
Leading Change!
A Culture Within A Culture!
Confidential April 16, 2015

2. Leading Change: A Culture within a culture!
• An organizational culture incapsules all of these components:
– Leadership
– Management
– Execution
– Evaluating Performance
– Change Management
• The question is how do organizational leaders practice and deliver these
components in ways that reflect the culture of the organization?
• Therein lies what I call the “culture within the culture!”
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3. So, how does one maintain the balance between all of these components?
• The balance is maintained by recognizing the difference between each one, while
understanding when each one is required and how each one is connected to the
other!
• This is the fundamental principle behind the concept of “situational
leadership!”
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4. The Culture of Situational Leadership!
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Leadership is modeling the way:
Too much emphasis here and both
execution and performance suffer.
Management is
overseeing:
Too much
emphasis here and
both bureaucracy
and inward focus
take over.
Execution is focusing on
outcomes:
Too much emphasis here and
both stress and anxiety take
over.
Evaluating Performance is
about individual development:
Too much emphasis here on
metrics and the concept of
adding value is overlooked to
the detriment of sustainability.
Change Mgmt is
transitioning people,
teams and processes
to future state:
Too much emphasis
here on one or the
other negatively
impacts all other
components .

5. The Importance of Situational Leadership!
• The importance of Leadership styles cannot be overstated!
– Command?
– Manipulative?
– Shepherding?
– Micro?
– Macro?
• Moral leadership emerges from and always returns to the fundamental wants
and needs, aspirations and values of the followers.
– Leaders must discern the true interests of the followers to the degree that they
can compel the Leader’s cause to become the follower’s cause!
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6. The Importance of Situational Leadership!
• In democratic settings, effective leadership embodies:
– Vision
– Trust
– Listening
– Authenticity
– Integrity
– Hope
– And especially the addressing of needs.
• In today’s volatile and chaotic environment, Leaders must change their
attitudes about followers!
– They must understand that what inspires trust is the manifestation of
respect!
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7. Now, Let’s Talk about Mr. Sam and the Importance of Vision!
• What did Mr. Sam understand about the power of Vision?
– He understood that Vision helps direct, align, and inspire actions on the part of
large numbers of people.
– He understood that when you can’t describe the vision driving a change initiative
in five minutes or less and get a reaction that signifies both understanding and
interest, you’re in trouble!
– He understood that without credible communication, and a lot of it, people’s
minds and hearts are never captured!
• Do not underestimate the power of vision and constant communication!
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8. My Motivation to Continue Leading Change Has Not Abated!
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• You lead change the most by developing those around you on a continuum!

9. Market Managers
Regional General Managers
Northeast Division Team Members
Leading Change!
A Culture Within A Culture!
Confidential April 16, 2015

10. Market Managers
Regional General Managers
Northeast Division Team Members
Leading Change!
A Culture Within A Culture!
Confidential April 16, 2015