Qantas is Australia's largest airline and operates many domestic flights. It uses emerging technologies like web-based technologies, wireless technologies, email, and other electronic communications. Qantas has its own websites that provide customer information and online staff training. It is introducing wireless internet on flights and allowing mobile phone and internet use. Emerging technologies have had a big impact on Qantas' growth, functions, and staffing by increasing revenue and efficiency. They provide benefits like online profit analysis, increased customer numbers, and faster staff functions. However, barriers include security, system integration, and fears of technology within the organization.