Qantas is Australia's largest airline, founded in 1920 in Queensland. It has significantly expanded its operations throughout Australia and internationally. Qantas has embraced emerging technologies like wireless internet, mobile check-in, and electronic commerce to improve customer experience and increase revenue. These technologies allow passengers to remain connected during flights and more conveniently manage their travel arrangements. The implementation of new technologies has provided financial benefits to Qantas and made business processes more efficient.