Qantas is Australia's largest airline, founded in 1920 in Queensland. It has significantly expanded its operations throughout Australia and internationally. Qantas has embraced emerging technologies like wireless internet, mobile check-in, and electronic commerce to improve customer experience and increase revenue. These technologies allow passengers to remain connected during flights and more conveniently manage their travel arrangements. The implementation of new technologies has provided financial benefits to Qantas and made business processes more efficient.

1. SAI PRASAD K.S (UB205588/30068444)

2. INTRODUCTION Qantas is Airlines company. Qantas stands for “Queensland and Northern Territory Aerial Services”. Nicknamed “The Flying Kangaroo”. Qantas operators through out Australia with significant numbers of flights in Sydney, Melbourne, Perth and Brisbane.

3. HISTORY Qantas is National largest and second oldest airlines in the world. Qantas was founded in Winton, Queensland on 16 th November 1920. The airlines first aircraft was an Avro 504K. The airline first service started from Darwin to Singapore.

4. Emerging Technologies in Qantas Wireless Technologies. Mobile Technologies. Electronic commerce Technologies.

5. Mobile Technology Mobile technology devices are a combination of hardware, operating systems, networking and software. characteristics such as portability, small in size wireless communication.

6. Qantas airline changed the trend by launching a new Mobile Technology Using this technology the passenger can check in into flight.

7. The mobile check in works by having user display a 2D barcode that is sent to them via a text message.

8. Barcode scanner: Barcode scanner is device which read the barcode to confirm product price. This barcode is used every business center.

9. Mobile application: Qantas mobile application, which is used to check about flight schedule and many more options Check in on domestic flights. View real time flight status. View your booking. Edit your frequent flyer details and check your point balance. Locate lounges. View timetable information. Contact us

11. Wireless Technology

12. Introduction Wireless communication used to transfer information over short distances or Long distances radio frequency communication microwave communication, for example long-range line-of-sight via highly directional antennas, or short-range communication, infrared (IR) short-range communication, for example from consumer IR devices such as remote controls or via Infrared Data Association (IrDA).

13. Qantas Qantas is introducing wireless internet in flight. Qantas is offering customers to use mobile phone and internet in plane. Electronic mail and other electronic communication Qantas is using e mail system in order to contact with customer. It is e mailing customers regarding new specials.

14. Impact on Qantas A big impact on organization's growth, its functions and staffing. Revenue is increases by $200 million. The functions are done quickly Provider On-Air and SITA Enables airline and cruise ship passengers to use their mobile phones and laptops for calls, text messaging, emails and Internet browsing.

15. Benefits of Emerging technologies to Qantas It can estimate online profitability. With the Web analytics technology Qantas can identify the areas of their Web site drive the most success and the elements that may be performing poorly. online operations and effectiveness of their Web site Emerging Technology has increased the speed of Qantas’ staff in performing functions.

16. Qantas Example A380 Smart phones connected with wifi Laptops connected with cable as well Charging ports and USB ports available Online duty free shopping available

17. References http://www.antiessays.com/free-essays/88024.html http:// en.wikipedia.org/wiki/OnAir http://www.smh.com.au/news/technology/qantas-to-offer-inflight-web-access/2007/07/24/1185043102717.html

18. Patrick Stafford. http://www.smartcompany.com.au/business-travel/20100429-qantas-introduces-mobile-check-in.html. 2010. Retrieved on may 30th 2011 Qantas mobile application image. http://www.keyoptions.co/images/portfolio/big/portfolio-QANTAS-iphone.png&imgrefurl . Retrieved on May 30th 2011