This document summarizes an emergency maintenance process in SAP. It allows technicians to immediately address issues with equipment, perform repairs, and later record the time and materials used. This provides transparency into maintenance costs and resources used for individual assets. It also simplifies tracking actual costs and assigning them to the relevant parties.

1. 3/20/2019 Emergency Maintenance (BH2)
https://support.sap.com/content/dam/SAAP/Sol_Pack/Library/FactSheets/BH2_S4HANA1809_EN_XX.htm 1/1
Key Process Steps Covered
Report Malfunction
Repair Malfunction
Benefits
Support processing of maintenance operations with
internal resources
Increases transparency of costs and time spent on
individual assets for maintenance purposes
Simplify actual order cost-tracking and assignment of costs
to settlement receiver for greater transparency and control
of costs
Enable recording of working times on the cost objects for
tracking effort
Back
Emergency Maintenance
This scope item uses order recording after an event to log unforeseen and urgent maintenance work by creating and confirming an
order in the same operation. The technician can identify an issue affecting a piece of equipment, immediately fix the issue, and later
report the time spent and the material consumed. The technician can enter required data quickly. It can then be used for planning
objects (such as maintenance orders) and for actual recording (order confirmation, notification data, and goods movements).
Planned data does not differ from the actual data, which is the work recorded on an operation corresponding to the confirmed actual
work. The order is created, released, and if required, technically completed. In addition, you can install, dismantle, or replace pieces
of equipment.